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Toyota of Hackensack
Hackensack, NJ
3,999 Reviews
Founded in 1981 in Hackensack, New Jersey, Toyota of Hackensack is a premier dealership to find your next pre-owned or new Toyota. Our dedicated team of sales professionals and our knowledgeable service department will help you find what you need and get you on the road as soon as possible. If you're unsure of where to purchase your next car, check out a few of these reasons that make us ahead of the rest.
There are other dealers out there, but not all are up to the task of delivering exceptional customer service. In the past, we've received numerous awards like the Parts & Service Excellence Award and the #1 Toyota Certified Pre-Owned Dealer. However, the one that we have the most pride in is our President's Award. Each year, Toyota bestows this top award on only a few dealerships in the country based on excellent reviews in sales and service satisfaction, vehicles delivery excellence, and employee training and certification.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
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Showing 3,999 reviews
February 27, 2024
A lot of Toyota dealers are a little sleazy - Toyota of Hackensack seems decent and different from the others I have dealt with. Their staff were honest, pleasant and helpful, and knowledgeable about the Hackensack seems decent and different from the others I have dealt with. Their staff were honest, pleasant and helpful, and knowledgeable about the products. More
by nickrose0
Verified CustomerEmployees Worked With
Jim Loscalzo, Debbie Amoruso - both pleasant and helpful
February 27, 2024
Very Disappointed. On 2/19/2024 brought car in for front and rear diff. fluid change also transmission fluid change that was recommended as needed to be done by the dea On 2/19/2024 brought car in for front and rear diff. fluid change also transmission fluid change that was recommended as needed to be done by the dealer .on 2/6/2024. Total bill was $718.76.The next day i received from the dealer a coupon for $80 off my bill if i spent over $700. The coupon had to be mailed by the dealer before i had the service on the 19th. On the 20th I called to see if they would deduct the coupon from my bill and a girl there said she was sure they would but she would check with the manager. The next day she called me to say the manager would not give me the discount. No way to treat a customer that has been going there for 25 years. On the 21st Zak contacted me and said that the manager would issue me a credit for about $80 toward future service on my car. I am very well pleased with the decision and would like to thank all who were involved with my situation. Thanks Bob More
by DURA2000M
Employees Worked With
Other Employees :
Zak
February 25, 2024
Me gusto el trato cordial y amable hacia los clientes, fue genial que hablaran español por lo que pude saber muchas cosas sobre mi vehículo. fue genial que hablaran español por lo que pude saber muchas cosas sobre mi vehículo. More
by Jorge Guzman
Employees Worked With
February 24, 2024
Your staff was very polite and courteous and was knowledgeable about what service had to be done. The waiting time for the paperwork was not too long. Also the recommended service for the car was co knowledgeable about what service had to be done. The waiting time for the paperwork was not too long. Also the recommended service for the car was completed in a reasonable time frame. Thanks to you and your team. Keep up the good work. More
by BLCSTARZ
Employees Worked With
Diana, Carella
February 23, 2024
Muy buena atención ala hora de la cita puntuales gracias por todo me quedé contento por todo me quedé contento More
by ROSARDS25
Employees Worked With
February 23, 2024
Melissa was amazing. Steven Escobar was great too. This was my absolute best car buying experience Steven Escobar was great too. This was my absolute best car buying experience More
by ELAINEPORCHER
February 23, 2024
Ana Mayers did a terrific job! Mario Puentes was very kind and helpful as was Steve Escobar. This is a very professional staff and they all made the car buying experience pleasant Mario Puentes was very kind and helpful as was Steve Escobar. This is a very professional staff and they all made the car buying experience pleasant and easy. More
by BradM
February 22, 2024
Paul has patience, keeps up with his words, follows up promptly and a friendly , pleasant personality to work with. promptly and a friendly , pleasant personality to work with. More
by IJAZ AKHTAR
Employees Worked With
February 21, 2024
I have had two buying experiences with Toyota of Hackensack. On both occasions I had the pleasure of working with Jay Rim. I recalled Jay's unique and helpful approach when I purchased a late mode Hackensack. On both occasions I had the pleasure of working with Jay Rim. I recalled Jay's unique and helpful approach when I purchased a late model RAV4 about 7 years ago. I knew then to save his contact info in case I should ever need assistance in purchasing a car or truck in the future. Jay is a seasoned sales professional who cases deeply for his customers and works relentlessly to achieve their satisfaction. I'm thankful for not only his efforts, but also those of his colleague, Abigail Luna, for the pleasant, trouble-free purchase of my new 4Runner. I traveled nearly two hours to buy my truck from Jay and Abby, and I would do so again without hesitation. I believe that fact, alone, should speak volumes about my level of satisfaction, especially with car dealerships seemingly found on every local corner. You should ask for them by name if you want to be treated fairly by sales pros that really excel at their craft. Thank you Jay and Abby! More
by Adam Weiner
February 21, 2024
Staff is really good, everyone treated me nicely and got things done, great service overall things done, great service overall More
by AMANTHIND.7
Employees Worked With
