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Toyota of Hackensack
Hackensack, NJ
4,032 Reviews
Founded in 1981 in Hackensack, New Jersey, Toyota of Hackensack is a premier dealership to find your next pre-owned or new Toyota. Our dedicated team of sales professionals and our knowledgeable service department will help you find what you need and get you on the road as soon as possible. If you're unsure of where to purchase your next car, check out a few of these reasons that make us ahead of the rest.
There are other dealers out there, but not all are up to the task of delivering exceptional customer service. In the past, we've received numerous awards like the Parts & Service Excellence Award and the #1 Toyota Certified Pre-Owned Dealer. However, the one that we have the most pride in is our President's Award. Each year, Toyota bestows this top award on only a few dealerships in the country based on excellent reviews in sales and service satisfaction, vehicles delivery excellence, and employee training and certification.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
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Showing 4,032 reviews
June 15, 2023
Great team. Efficient and timely I can't say enough about how pleased I am with this Efficient and timely I can't say enough about how pleased I am with this More
by cgormally
Verified Customer
June 15, 2023
Everything went well from the time I step in . prompt customer service waiting area is clean and neat prompt customer service waiting area is clean and neat More
by Jacquiras
Employees Worked With
June 15, 2023
The crew that’s up front that takes the car in was very professional respectful and helpful The registrar was excellent as well First she send me to man who was very rude Nasty attitude, his attitud professional respectful and helpful The registrar was excellent as well First she send me to man who was very rude Nasty attitude, his attitude was bad that I wanted to leave, I spoke to the secretary up front and she send me to a woman middle age very professional sweet and clear with what I needed to do. So I ended up leaving my car for service because she made it easy to understand what I needed to do. More
by Sighareeya7
Employees Worked With
Don’t know her in service department middle age speaks Spanish
June 13, 2023
He is an awesome and honest person to deal with from start to finish. He is an invaluable employee and a respectful individual. A great asset to have in the family of Toyota of Hackensack! Satisfaction start to finish. He is an invaluable employee and a respectful individual. A great asset to have in the family of Toyota of Hackensack! Satisfaction guaranteed! More
by Theresa
Employees Worked With
June 12, 2023
Purchased a used van but there were some defects that I had to take the van back to correct. They are charging a premium price for their vehicles but the quality was poor. I’ve owned a few Toyotas and was had to take the van back to correct. They are charging a premium price for their vehicles but the quality was poor. I’ve owned a few Toyotas and was suprised. More
by JCARRILLO1979
June 12, 2023
I have been going to Toyota Hackensack for many years. They always treat me respectfully and give me great pricing. The sales people are friendly and knowledgeable. They always treat me respectfully and give me great pricing. The sales people are friendly and knowledgeable. More
by JLICINI
Employees Worked With
Miriam Shanken
June 12, 2023
Good and quick service. Very satisfied with the service. Everyone was very friendly. Keep up the good job. Very satisfied with the service. Everyone was very friendly. Keep up the good job. More
by LOSGOZOZOS
Employees Worked With
June 12, 2023
Good service Please write at least 15 words good service Please write at least 15 words good Please write at least 15 words good More
by PEDROORE
Employees Worked With
June 11, 2023
Paul did a great job of ensuring that this was resolved to my satisfaction. Nice work, team to my satisfaction. Nice work, team More
by Andrew
Employees Worked With
June 11, 2023
Service is good but they charged 200 $ per hour for the labor, that’s too expensive we don’t live in Manhattan .. labor, that’s too expensive we don’t live in Manhattan .. More
by CELALCAN07
Employees Worked With
