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Toyota of Lancaster

Lancaster, CA

4.5
6,042 Reviews
Streamline your car shopping experience with a trip to Toyota of Lancaster. Here we make the entire shopping process simple, straightforward, and hassle-free. Whether you’re looking for a brand-new Toyota SUV or a sleek sedan from our pristine pre-owned inventory, you’ll find a great selection, low prices, and transparency in your shopping experience at Toyota of Lancaster. In fact, it’s our no-haggle pricing, exceptional customer service, and quality vehicle selection that brings drivers to us from Lancaster, Palmdale, Rosamond, Little Rock, Mojave, and the Edwards Air Force Base. Buy local and save with a trip to our convenient location in Lancaster, CA today!
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43301 12th St West

Lancaster, CA

93534

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Showing 6,042 reviews

January 15, 2024

They called me. We made an appointment. I left work early and my husband too. Felipe was nowhere to be found. Anthony was so kind but he said Felipe was going to get More

by laura.sophie.11
Recommend Dealer
No
Employees Worked With
Chanin Yescas
2.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chanin Yescas
Jan 15, 2024 -

Toyota of Lancaster responded

We’re sorry to hear of your less-than-satisfactory experience and hope you will accept our apologies. We value our customers' business and would like to thank you for bringing this to our attention. Please let me know if I can help in any way. I can be reached at (661) 952-2103

January 15, 2024

Doug is super friendly & knowledgeable. He cares about his customers. Will definitely keep coming back. More

by dmkamcgrath
Recommend Dealer
Yes
Employees Worked With
Douglas Velasco
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Douglas Velasco
Jan 15, 2024 -

Toyota of Lancaster responded

On behalf of our entire team, I would like to thank you for sharing this great review about our store! We are thrilled that you enjoyed your experience.

January 15, 2024

Nancy was excellent, very professional. She took the time to research what my warranty covers. More

by rhaniraeb
Recommend Dealer
Yes
Employees Worked With
Nancy Rojo
Jan 15, 2024 -

Toyota of Lancaster responded

We're so grateful for your 5-star review. We strive to offer the best experience possible, and your review tells us that we're on the right path.

January 15, 2024

My experience at the Toyota dealership was fast quick and very knowledgeable. Kiara was very professional and very helpful with all my services. More

by MMAYORAL1987
Recommend Dealer
Yes
Employees Worked With
Kiara Santos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kiara Santos
Jan 15, 2024 -

Toyota of Lancaster responded

We appreciate you taking the time to leave us a 5-star review. We hope to welcome you back again soon!

January 15, 2024

Friendly and Fast When arriving I was checked in quick and was treated by my favorite service advisor Erick Bravo. More

by sergiotreyes
Recommend Dealer
Yes
Employees Worked With
Erick Bravo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Erick Bravo
Jan 15, 2024 -

Toyota of Lancaster responded

It's always amazing to hear that we've been successful in our goal of providing our customers with the best possible experience. Thank you for giving us the opportunity to serve you.

January 15, 2024

Great customer service. Excellent product knowledge and service recommendations. The staff is very friendly and professional. More

by Joe Torres
Recommend Dealer
Yes
Employees Worked With
Douglas Velasco
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Douglas Velasco
Jan 15, 2024 -

Toyota of Lancaster responded

We're so happy to hear you had a great experience. Your review made our day! Our whole team works very hard to keep our customers happy, but we can only do it thanks to amazing customers like you. Thanks again, and we hope to serve you again soon

January 15, 2024

Clean, efficient Doug works very hard and delivers complete satisfaction every time. Toyota for life More

by Toyotafan
Recommend Dealer
Yes
Employees Worked With
Doug
Jan 15, 2024 -

Toyota of Lancaster responded

Thank you so much for the positive rating. We're happy that you're happy, and we're looking forward to your next visit.

January 15, 2024

It was quick and I was notified of extra repairs needed. Douglas was nice and a pleasure to talk to. More

by trecoulter
Recommend Dealer
Yes
Employees Worked With
Douglas Velasco
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Douglas Velasco
Jan 15, 2024 -

Toyota of Lancaster responded

I'm happy to hear that our team provided you with excellent service. I'll make sure that they receive your feedback. I'm sure it will make their day!

January 14, 2024

Very nice experience during my visit. Tyler was very accommodating. Overall, it was very pleasant. More

by PCORTES0620
Recommend Dealer
Yes
Employees Worked With
Anthony Doyle
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dennis Grizzell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Hernan Garay, Tyler Grizzell
Jan 15, 2024 -

Toyota of Lancaster responded

Thank you so much for this 5-star review. We really appreciate you being a customer and helping to share the word about us. We’re here for you anytime.

January 14, 2024

Very friendly staff Fernando was amazing and very helpful!! This was my first time buying a car and he made the process very easy! More

by Eliana Llamas
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jeff Calero
5.0
This rating includes all reviews, with more weight given to recent reviews.
Fernando Leon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 15, 2024 -

Toyota of Lancaster responded

Thanks so much for sharing your feedback about our service. We're glad to hear that our team's performance exceeded your expectations, and we'll make sure that Fernando Leon receives the recognition he deserves. Thank you again and have a great day!

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