Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
Back
View Service Center
Write a review

Toyota of Lancaster

Lancaster, CA

Overview
Employees
Reviews
Vehicles
4.5
5,976 Reviews
Streamline your car shopping experience with a trip to Toyota of Lancaster. Here we make the entire shopping process simple, straightforward, and hassle-free. Whether you’re looking for a brand-new Toyota SUV or a sleek sedan from our pristine pre-owned inventory, you’ll find a great selection, low prices, and transparency in your shopping experience at Toyota of Lancaster. In fact, it’s our no-haggle pricing, exceptional customer service, and quality vehicle selection that brings drivers to us from Lancaster, Palmdale, Rosamond, Little Rock, Mojave, and the Edwards Air Force Base. Buy local and save with a trip to our convenient location in Lancaster, CA today!
Contact Dealership
View Awards

43301 12th St West

Lancaster, CA

93534

Directions

By Type

Showing 5,976 reviews

March 03, 2025

5 Star Excellent, but mechanics need to be aware not to leave grease or soot in the interior of the car. More

by WWTONNESSON
Recommend Dealer
Yes
Employees Worked With
Erick Bravo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Erick Bravo
Report | Print
Mar 05, 2025 -

Toyota of Lancaster responded

Thank you for the 5 star review. We appreciate your feedback. We will review our practices and make improvements as necessary.

March 02, 2025

I waited in my car for a while without any acknowledgement, the service tech was not friendly, probably not having a good day. I tried to get his opinion on what was recommended for my vehicle More

by garzacj23
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
I don't remember the guys name, but he is not listed above.
Report | Print
Mar 03, 2025 -

Toyota of Lancaster responded

Thank you for letting us know about this. Your feedback helps us do better. We can’t fix the past but you have my personal commitment to improve the way our staff serves every customer. Until then, please accept my sincerest apologies on behalf of everyone on the team. You can always contact us at (661) 952-2103 if you have any questions or comments.

March 01, 2025

They went above and far beyond working with me together my 2025 Rav4. Iam so ever greatful for their help. More

by trossa3
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joseph Boghos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Maricela Cardenaas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Omar Dirky
Report | Print
Mar 03, 2025 -

Toyota of Lancaster responded

Thank you for choosing us and for the incredible 5-star rating. Your feedback motivates us to keep raising the bar and sets the standard for excellence in everything we do.

February 28, 2025

Very professional and customer oriented. Great service and communication. I had to wait in the comfortable waiting area and they performed the service quickly. More

by tsings45
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kiara Santos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 03, 2025 -

Toyota of Lancaster responded

We sincerely appreciate your business and your valuable feedback. Your satisfaction is what drives us, and we can’t wait to welcome you back for another outstanding experience.

February 27, 2025

Toyota of Lancaster has been out dealership for years and we have our cars serviced there. I have been satisfied with their technicians and service writers every time. More

by jamesrhelm
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chanin Yescas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kiara Santos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gus Alatorre
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 28, 2025 -

Toyota of Lancaster responded

We sincerely appreciate your business and your valuable feedback. Your satisfaction is what drives us, and we can’t wait to welcome you back for another outstanding experience.

February 27, 2025

Excellent Excellent service and customer service Would definitely recommend Excellent service and customer service Would definitely recommend and take my car back for any future repairs More

by ANAID781
Recommend Dealer
Yes
Employees Worked With
Douglas Velasco
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Douglas Velasco
Report | Print
Feb 28, 2025 -

Toyota of Lancaster responded

We are thankful for your recommendation of our dealership. Thank you for sharing your rating with us and the community.

February 26, 2025

Honored their warranty and made themselves available to make appointments when necessary. Overall pleasant experience More

by MIGUELROSAS45
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Erick Bravo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 26, 2025 -

Toyota of Lancaster responded

Thank you for choosing us and for the incredible 5-star rating. Your feedback motivates us to keep raising the bar and sets the standard for excellence in everything we do.

February 25, 2025

Recall notice about Battery new hardware installed took a little longer than expected but it got done N/P More

by FOXHOUND19561
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gus Alatorre
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 25, 2025 -

Toyota of Lancaster responded

I'm happy to hear that our team provided you with excellent service. I'll make sure that they receive your feedback. I'm sure it will make their day!

February 25, 2025

The service was phenomenal, I forgot to make an appointment and went as a walk-in and they accommodated me super quick! Gilbert Gabriel? Or Gabriel Gilbert was the service manager and he was totall More

by Devin Gallegos
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cristian Alvarez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Gabriel Gilbert? Gilbert Gabriel?
Report | Print
Feb 26, 2025 -

Toyota of Lancaster responded

Thanks so much for sharing your feedback about our service. We're glad to hear that our team's performance exceeded your expectations, and we'll make sure that Gabriel Gilbert receives the recognition he deserves. Thank you again and have a great day!

February 24, 2025

Easy to schedule a service appointment, staff very friendly and professional, I highly recommend this dealership for anyone who wants a hassle-free experience! More

by OSCARVCHAVEZ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Erick Bravo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 24, 2025 -

Toyota of Lancaster responded

We sincerely appreciate your business and your valuable feedback. Your satisfaction is what drives us, and we can’t wait to welcome you back for another outstanding experience.

1
...
15
16
17
...
598