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Toyota of Lancaster

Lancaster, CA

4.5
6,042 Reviews
Streamline your car shopping experience with a trip to Toyota of Lancaster. Here we make the entire shopping process simple, straightforward, and hassle-free. Whether you’re looking for a brand-new Toyota SUV or a sleek sedan from our pristine pre-owned inventory, you’ll find a great selection, low prices, and transparency in your shopping experience at Toyota of Lancaster. In fact, it’s our no-haggle pricing, exceptional customer service, and quality vehicle selection that brings drivers to us from Lancaster, Palmdale, Rosamond, Little Rock, Mojave, and the Edwards Air Force Base. Buy local and save with a trip to our convenient location in Lancaster, CA today!
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43301 12th St West

Lancaster, CA

93534

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Showing 6,042 reviews

April 01, 2023

Even thought the service was done on time, I was not notified making me loose time waiting. More

by franciscosanchez19548
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gus Alatorre
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 03, 2023 -

Toyota of Lancaster responded

Thank you for taking the time to write a review. We will make sure to work on having better communication between the customers and service department.

April 01, 2023

Thank you for all your help. We got the car that we wanted. I appreciate that. More

by olga_neri
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kevin Carraway
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rodrigo Rojas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lester Diaz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 03, 2023 -

Toyota of Lancaster responded

Thank you for taking the time to write a review. Congratulations on your new vehicle. I'm glad we were able to help you find the right one.

March 31, 2023

It was excellent service from the start. We explained the problem of my car in a way that was easy for me to understand. More

by Lorena Alcantara
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Douglas Velasco
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 31, 2023 -

Toyota of Lancaster responded

We're so grateful for your 5-star review. We strive to offer the best experience possible, and your review tells us that we're on the right path.

March 31, 2023

Joe Garcia is amazing. I always feel he has my best interest at heart, which as a customer, is the highest praise I can give. More

by cindyp2720
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
JoeGarcia
Mar 31, 2023 -

Toyota of Lancaster responded

Thank you for your 5-star review. We're glad to hear that you had a good experience! We'll be sure to share your kind review with him

March 31, 2023

Right from the start Rodrigo got us the numbers we wanted to see. He built me the truck I wanted to be able to enjoy long weekends outdoors with my family. Great service, respectful, and professional through More

by valdezlibra07
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Eddie Gonzalez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rodrigo Rojas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 31, 2023 -

Toyota of Lancaster responded

Thank you for your 5-star review. We're glad to hear that you had a good experience! Congratulations on your new truck purchase and thank you for doing business with our dealership. We'll be sure to share your kind review with Rodrigo

March 30, 2023

Mauricio was very prompt and explained everything very well got us in and out in a timely matter More

by jeraldvarela
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mauricio
Mar 30, 2023 -

Toyota of Lancaster responded

We're so grateful for your 5-star review. We strive to offer the best experience possible, and your review tells us that we're on the right path.

March 30, 2023

Marco really helped me out. I had just totaled my truck and needed a new one quickly. I told him what I wanted, he exceeded my expectations. Great job bro! I will be refering yo More

by Jeffreymurvin
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Marco Mejia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 30, 2023 -

Toyota of Lancaster responded

Thank you for your 5-star review. We're glad to hear that you had a good experience! Congratulations on your new vehicle! We'll be sure to share your kind review with him

March 30, 2023

Omar was amazing he could sense how excited I was about the new Toyota Crown that was coming into the dealership soon and told me I should put a deposit down to reserve it, he sent me a couple friendly rem More

by jakreueger
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joseph Boghos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Omar Dirky
Mar 30, 2023 -

Toyota of Lancaster responded

We're so grateful for your 5-star review. Congratulations on your new vehicle! We strive to offer the best experience possible, and your review tells us that we're on the right path.

March 30, 2023

Worst I was ever treated came in and spent over two hours waiting and none of my questions answered may never come back this is not how you treat a 72 year old veteran More

by GALJR1951
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Gus Alatorre
1.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 30, 2023 -

Toyota of Lancaster responded

We strive to provide an exceptional experience for all of our customers. I am sorry to hear your experience with us did not meet your expectations. I am reaching out to learn more about your experience so I can appropriately address your situation. Please feel free to call me directly at (661) 952-2103

March 30, 2023

Incredibly helpful and fast service. Listened to the concern and was quick to solve it. More

by SA11
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eduardo jiminez
Mar 30, 2023 -

Toyota of Lancaster responded

We're so grateful for your 5-star review. We strive to offer the best experience possible, and your review tells us that we're on the right path.

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