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Toyota of Lancaster

Lancaster, CA

4.6
5,047 Reviews
Streamline your car shopping experience with a trip to Toyota of Lancaster. Here we make the entire shopping process simple, straightforward, and hassle-free. Whether you’re looking for a brand-new Toyota SUV or a sleek sedan from our pristine pre-owned inventory, you’ll find a great selection, low prices, and transparency in your shopping experience at Toyota of Lancaster. In fact, it’s our no-haggle pricing, exceptional customer service, and quality vehicle selection that brings drivers to us from Lancaster, Palmdale, Rosamond, Little Rock, Mojave, and the Edwards Air Force Base. Buy local and save with a trip to our convenient location in Lancaster, CA today!
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43301 12th St West

Lancaster, CA

93534

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Showing 5,047 reviews

July 12, 2021

Great service, made a good deal, very respectful, kind and very helpful if ur interested buying I recommend Rodrigo he can help u find the right car. More

by zulma gramajo
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rodrigo Rojas
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 11, 2021

Ernie and Johnny both worked with me to get a great price on my Supra. Both of them were great to work with and presented themselves extraordinarily. I recommend them both if anyone is ever looking to buy a More

by STEVENBONI95
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ernesto Baltier, Johnny Guillen
July 11, 2021

Toyota of Lancaster's service department is the best and Sean Preston is the best service advisor! I really appreciate his friendliness, professionalism and efficiency! More

by ABELNLULI
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sean Preston
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 10, 2021

Anthony Doyle is the salesman to see at this dealership. He has forty years Toyota experience and he takes his time to show you everything before you buy. I paid market value for a good car. Keep your ey More

by Baltizar Gracian
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anthony Doyle
July 10, 2021

Sean Preston from Toyota of Lancaster has always taken good care of us and has been very helpful and insightful. He is the best. He arranged for our 2003 vehicle to continue to run strong and has always e More

by BORONBASS
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sean Preston
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 10, 2021

Awesome personnel. All willing to help. Timely . And professional service. Have good appointment times and have been extended to earlier times. Will definitely go Back More

by Ucield
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Craig Edwards
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sonny Asaad
5.0
This rating includes all reviews, with more weight given to recent reviews.
Eddie Gonzalez
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 09, 2021

As always, received excellent customer service from the point of appointment set up through the delivery of the vehicle. The communication and turnaround time was excellent. More

by Vince Parillo
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
U.B. Dominguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 07, 2021

Henry from Lancaster Toyota made buying a new car so easy (which it is usually isn’t)! He explained everything so well when i was comparing two different cars. They didn’t try to sell me things I did not wan More

by MYRIAM
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Henry Guzman
July 07, 2021

Bad customer service everybody was rude they give you wrong information over the phone and when you in there is thesame even the manager is very rude More

by arreola3330
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Chanin Yescas
1.0
This rating includes all reviews, with more weight given to recent reviews.
Kiara Santos
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Stephanie Santiago
Jul 07, 2021 -

Toyota of Lancaster responded

Hi arreola3330, We apologize for the bad experience and rude demeanor. We do our best to assist people over the phone, but it can leave room for mistakes. I would like to make sure you have a pleasant experience at your next service appointment. Please contact me, and we can discuss the best way to make that happen. Thank you for letting us know. Sincerely, Teresa Caso Customer Relations Manager Toyota of Lancaster tcaso@tol-av.com 661-952-2103

July 06, 2021

The experience was easy. Aside from the markup and I was mis quoted on my trade ins payoff so all the numbers changed. Justing and Henry were great More

by Jab44
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eddie Gonzalez
4.0
This rating includes all reviews, with more weight given to recent reviews.
Edgar Bravo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Henry Guzman, Xavier Estevez
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