Toyota of Lancaster

Henry was very helpful and patient with me, he was able to hear me out about what I could do and couldn’t do and helped meet my needs. to hear me out about what I could do and couldn’t do and helped meet my needs. More

Communicative, friendly , and helpful. Really made my purchase simple and fast . They also work around what you which is a plus Really made my purchase simple and fast . They also work around what you which is a plus More

BUT Could of made a deal better then what they did. using covid to sale no good Camry sell new 30, but then comes way up after every things said and done. Not a good way to deal. she should of gotten using covid to sale no good Camry sell new 30, but then comes way up after every things said and done. Not a good way to deal. she should of gotten the 2.0 % financing but 4.? out the window with me being a co signer. More

I had an outstanding experience with Toyota of Lancaster, and specifically with Elsie Lopez. Elsie was recommended to me after my Sienna suffered an untimely oil leak. She was both welcoming and knowledgeabl and specifically with Elsie Lopez. Elsie was recommended to me after my Sienna suffered an untimely oil leak. She was both welcoming and knowledgeable, and quickly helped me determine what vehicles would be suitable replacements (for my family of six). She did not apply any pressure, nor did she try to use any sort of sales tactics when I told her I wanted to think things over for a day or two. Additionally, "Fin" Finley was fantastic to work with. He's a no-nonsense guy who's very personable, and he was patient enough to entertain some non-car talk before we finalized the deal. Elsie and Fin had already made the sale long before I signed anything; it was just a matter of figuring out the details. Elsie and Fin also took the time the following day to help me move everything over from my (broken) Sienna -- Fin even helped me carry a Thule cargo box to the new car (a Highlander). I'd also like to thank Nancy and Melissa in the service department -- both were very sweet. Ian in finance deserves mention as well; he helped quickly conclude a long day. Overall, Toyota of Lancaster is characterized by warmness and competence. I sincerely appreciate both, and if I was going to be in the area for longer, I'm sure I'd be returning in the future. More

I wasn’t fully convinced about getting a new car but Elsie Lopez Definitely Convinced me!! She showed me different cars and different prices that fit into my budget until we came across the right one! S Elsie Lopez Definitely Convinced me!! She showed me different cars and different prices that fit into my budget until we came across the right one! She’s very communicative and very hard working. She’s so good at her job that i didn’t even want to negotiate the price because it was already so good! Will definitely come back for another car soon because of her. BRAVO Mrs. Lopez, BRAVO! More

It’s was a great and fun experience purchasing at Toyota of Lancaster, Andrew was a really awesome and easy going person who helped out me out in every way he could, definitely recommend anyone to go to him of Lancaster, Andrew was a really awesome and easy going person who helped out me out in every way he could, definitely recommend anyone to go to him when it’s comes to purchasing a vehicle. More

Kiara was very attentive and kept me informed about the status of my vehicle! I look forward to working with her again in the future! status of my vehicle! I look forward to working with her again in the future! More

Excellent customer service. Left very happy and will recommend family and friends. Thank you very much! Left very happy and will recommend family and friends. Thank you very much! More

Good service. Could have been better. On the Toyota app it showed all the maintenance services needed to be done on the vehicle, but on the vehicle maintenance rep Could have been better. On the Toyota app it showed all the maintenance services needed to be done on the vehicle, but on the vehicle maintenance report only a few services were done. More

Victoria was amazing! So helpful I plan on coming back for every service needed on my car. So helpful I plan on coming back for every service needed on my car. More