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Toyota of Lancaster

Lancaster, CA

4.5
5,966 Reviews
Streamline your car shopping experience with a trip to Toyota of Lancaster. Here we make the entire shopping process simple, straightforward, and hassle-free. Whether you’re looking for a brand-new Toyota SUV or a sleek sedan from our pristine pre-owned inventory, you’ll find a great selection, low prices, and transparency in your shopping experience at Toyota of Lancaster. In fact, it’s our no-haggle pricing, exceptional customer service, and quality vehicle selection that brings drivers to us from Lancaster, Palmdale, Rosamond, Little Rock, Mojave, and the Edwards Air Force Base. Buy local and save with a trip to our convenient location in Lancaster, CA today!
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43301 12th St West

Lancaster, CA

93534

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Showing 5,966 reviews

January 03, 2022

I went in to look for a vehicle and walked out with a good used car that was exactly what I wanted. They gave me a really good deal and the price was within my budget. I even got them to give me a tank More

by SEC.DMRPC
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eddie Gonzalez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Edgar Monico
January 03, 2022

The customer service is great outstanding also are very friendly with customers willing to help with the best prices More

by OSCAR REYNAGA
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andy Chavez
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 02, 2022

Wonderful customer service. They helped me so much and were very patient.I recommend this dealer. More

by GO.CRUZ
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nico Stoll
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 02, 2022

They sold me a used car with unreported antenna damage. The interior of my car got seriously damaged during the rain season because of leaking rain through the hole of roof antenna. There was not enough ga More

by OLYMPIC_84
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Geoff Yeager
Jan 03, 2022 -

Toyota of Lancaster responded

Hi OLYMPIC_84, We apologize for not giving you the sales experience you expected from us. Your feedback allows us to examine your time with us more closely. Thank you for letting us know. We have contacted you about the leak issue you're having and looking forward to resolving this as soon as you can come in to have the vehicle reinspected. Don't hesitate to contact me with any additional questions or concerns. Sincerely, Teresa Caso Customer Relations Manager Toyota of Lancaster tcaso@tol-av.com 661-952-2103

January 01, 2022

They double booked appointments so there was a long wait. I think they should do a better job with personnel staffing it would help the customer More

by VIVIANCASTILLO30
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eddie Gonzalez
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 01, 2022

Criag was very professional on the phone and when we meet, great service and attention. More

by lenchomg
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Craig Edwards
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 31, 2021

My service manager and his staff were great. It was an easy visit. I have nothing else to say. More

by SADAM
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
December 31, 2021

quede miy contento con el servicio y la atencion que me dieron y como me ayudaron con mi truck More

by AXL093075
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eddie Alvarez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ricardo Vazquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 31, 2021

Toda la atencion muy buena Salimos contentos con Nuevo carro gracias a todos por su ayuda More

by javichogmaza
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lester Diaz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Hernan Garay
December 29, 2021

Great service representatives, always good quality work, very friendly and welcoming when I show up for service or maintenance. More

by BRANDON NILES
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sean Preston
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Stephanie Santiago
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