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Toyota of Lancaster

Lancaster, CA

4.5
5,984 Reviews
Streamline your car shopping experience with a trip to Toyota of Lancaster. Here we make the entire shopping process simple, straightforward, and hassle-free. Whether you’re looking for a brand-new Toyota SUV or a sleek sedan from our pristine pre-owned inventory, you’ll find a great selection, low prices, and transparency in your shopping experience at Toyota of Lancaster. In fact, it’s our no-haggle pricing, exceptional customer service, and quality vehicle selection that brings drivers to us from Lancaster, Palmdale, Rosamond, Little Rock, Mojave, and the Edwards Air Force Base. Buy local and save with a trip to our convenient location in Lancaster, CA today!
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43301 12th St West

Lancaster, CA

93534

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Showing 5,984 reviews

November 26, 2020

Sean Preston was a great service rep. It was a standard 5K mile checkup and oil change. I was in and out in about an hour. More

by KARL M
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sean Preston
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 23, 2020

The service advisor was great. However, the person who worked on my car the previous time damaged it and did not say a word about it. I brought my car in and had to pay for temporary repairs. After this l More

by LIZETHDOM
Customer Service
Quality Of Work
Recommend Dealer
No
Employees Worked With
Sean Preston
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 23, 2020 -

Toyota of Lancaster responded

Hi LIZETHDOM, Thanks for the feedback on your last appointment. Our records show that we did insert an oversized drain plug to replace the stripped one at your previous service. This can happen given your vehicle's year and the number of oil changes you've had thus far. The shop foreman inspected it afterward and determined there were no leaks at that time. We have asked your Service Director, Sean, to contact you to set up an appointment to inspect your vehicle. Thank you for letting us know. We hope to see you soon. Happy Thanksgiving Toyota of Lancaster

November 23, 2020

Doug was tremendous, he was caring and professional, he concentrated on my concerns and issues, he communicated with me while my vehicle was being serviced More

by POWEREDBYDORSEY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sean Preston
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chanin Yescas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kiara Santos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Melissa Larios
5.0
This rating includes all reviews, with more weight given to recent reviews.
Douglas Velasco
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Stephanie Santiago, Michael Santamaria
November 22, 2020

No Comment about the service. My concern was about the image and perception of using a Target shopping cart to move around car parts within the dealership. This seemed very tacky. In my opinion, using a n More

by RISCHARS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
November 22, 2020

I have been bringing my cars for service for the past 11 years. I absolutely love their service department and their entire staff. Please keep up the good work. More

by chihkaichen
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Stephanie Santiago
November 22, 2020

They treat you like a family they are so nice with all the people and they really help you to get what you need and want. More

by Gatocg89
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rodrigo Rojas
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 18, 2020

Manuel and Dennis are always willing to make things happen thank you once again for always been this nice and helpful and finding the truck I was looking for. More

by MONROY115
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dennis , Manuel Rosales
November 16, 2020

Muy amigable honesto a la hora de hacer el trato 100% recomendable busquen a Rodrigo si necesitan un buen trato el con gusta les ayudara More

by lvconde72
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rodrigo Rojas
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 16, 2020

un excelente trato me sentí en plena confianza por la atención dada por parte del señor rodrigo, mucha paciencia para mostrar y explicar los detalles de la compra me ciento muy contenta More

by anitacolin4
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rodrigo Rojas
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 16, 2020

Lancaster Toyota was amazing the process was fast and went smoothly. Jay Assad was courteous and professional he made the process easy and enjoyable. I would recommend anyone see Lancaster Toyota before More

by QUINTERO_GUADALUPE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jay Asaad
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