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Toyota of Lancaster

Lancaster, CA

4.5
5,979 Reviews
Streamline your car shopping experience with a trip to Toyota of Lancaster. Here we make the entire shopping process simple, straightforward, and hassle-free. Whether you’re looking for a brand-new Toyota SUV or a sleek sedan from our pristine pre-owned inventory, you’ll find a great selection, low prices, and transparency in your shopping experience at Toyota of Lancaster. In fact, it’s our no-haggle pricing, exceptional customer service, and quality vehicle selection that brings drivers to us from Lancaster, Palmdale, Rosamond, Little Rock, Mojave, and the Edwards Air Force Base. Buy local and save with a trip to our convenient location in Lancaster, CA today!
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43301 12th St West

Lancaster, CA

93534

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Showing 5,979 reviews

September 18, 2020

I didn't have to wait long and customer service was friendly and helpful. I was helped in a timely matter. Nice work guys. Thanks More

by DENEEN3575
Customer Service
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sean Preston
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 17, 2020

Amazingly helpful and made the entire experience very memorable. I felt like I could really trust in Henry to help me make the right choice. More

by GT153628
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Henry Guzman
September 16, 2020

I’ve been bring my car to this service center for a couple of years now. So far so good. I’m glad to have the car serviced on a schedule of every 5,000 miles. I think it will help when I decide to sell More

by HULIEM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Santamaria
September 16, 2020

Very satisfied with my service. The vehicle was finished within the estimated time period and it was an overall, very positive experience. Sean and the service staff continue to do a fantastic job. Thank More

by BobW
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sean Preston
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 15, 2020

I have had both of my car and truck serviced here at this dealership and have been satisfied with the work that has been done except the last time. While rotating the tires the wheel lock key was messed up, More

by T and T
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
September 15, 2020

I trust Toyota of Lancaster and would never bring my vehicle to any other facility to perform basic or major service.Keep up the good work and great service More

by SEANPRESTON
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sean Preston
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chanin Yescas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tom Grabbit
September 13, 2020

For several years now you have serviced my Prius and have done a very good job. Great employees, very friendly and professional. My service advisor Chanin is exceptional. A Toyota car guru, quite knowledgeab More

by FAIYEDEKE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chanin Yescas
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 12, 2020

I mostly get my Camry serviced at Toyota of Lancaster. The service is almost always prompt. Even when I wait on my car, I get it back in time to still go to work. Now that I'm working from home a few days More

by LLOYD.FLOWERS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
U.B. Dominguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 11, 2020

Closest, I like to go to dealers to get the job done right. I’ve gone before with Joey Gonzalez great guy also in the pass More

by LULU_C68
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Melissa Larios
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 10, 2020

Their appointment process is a mess due to glitches and delays service. Long wait times. Technicians don’t provide a time of completion for service. More

by JEMIMAB
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Sep 23, 2020 -

Toyota of Lancaster responded

Hi JEMIMAB, When a vehicle is here for a recall, it can be a process. A vehicles' VIN is needed to be verified at the time parts are ordered. We are swamped every day and are working diligently to process all our guests as expeditiously as possible. What a year 2020 has been a year so far! We have certainly had our share of difficulties from the COVID protocols and related impacts on our staff, but we appreciate the opportunity to serve you and your vehicles' needs. Thank you Toyota of Lancaster

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