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Toyota of Lancaster

Lancaster, CA

4.5
5,978 Reviews
Streamline your car shopping experience with a trip to Toyota of Lancaster. Here we make the entire shopping process simple, straightforward, and hassle-free. Whether you’re looking for a brand-new Toyota SUV or a sleek sedan from our pristine pre-owned inventory, you’ll find a great selection, low prices, and transparency in your shopping experience at Toyota of Lancaster. In fact, it’s our no-haggle pricing, exceptional customer service, and quality vehicle selection that brings drivers to us from Lancaster, Palmdale, Rosamond, Little Rock, Mojave, and the Edwards Air Force Base. Buy local and save with a trip to our convenient location in Lancaster, CA today!
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43301 12th St West

Lancaster, CA

93534

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Showing 5,978 reviews

September 08, 2020

They regularly service my 2017 Toyota 86/860 Special Edition. Currently they’re rebuilding my 2005 Scion xB Release Series 2.0 Transmission. I expect that it will be like new when they’re done. More

by zampedri
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stephanie Santiago
September 08, 2020

Everyone working at this dealership is very professional and also very friendly. They treated me very well and provided excellent service. Thank you so much for all your hard work, it did not go unnoticed. More

by AYHER8
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Douglas Velasco
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 08, 2020

I just had to replace my battery. The service advisor told me that it was still good or in the green. I was stranded and had to get my car jumpstarted multiple times to get home. I believe that the techn More

by EJUAREZ35
Customer Service
Quality Of Work
Price
Recommend Dealer
No
Employees Worked With
Melissa Larios
1.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 23, 2020 -

Toyota of Lancaster responded

Hi EJUAREZ35, We understand the responsibility of what we do, and we also appreciate the feedback regarding your recent service appointment. When your vehicle was here for service at the beginning of August, we tested your CCA (Cold Cranking Amperes). We noted your battery in the green (good) column of your Multi-Point Inspection. It has to measure 710 CCA per Toyota Factory Standards. We measured your battery at 829 CCA, which exceeds Toyota Factory guidelines for being in the green, or "good" column on your MPI Report. Regards, Toyota of Lancaster

September 08, 2020

I just want to thank the staff in Lancaster Toyota for doing a wonderful job. The deal went smooth and they took their time to work in my deal. More

by Nathan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sonny Asaad
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joseph Boghos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Eddie Gonzalez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ricardo Vazquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dennis Grizzell
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Geoff Yeager, Henry Guzman, Ian Mendoza, Brandon Leyva
September 08, 2020

It's been a while since I went back to this dealership, my tundra needs airbag recall. Ms Chaning Yescas helped me, she is really an asset to Toyota of Lancaster. More

by Edd
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Chanin Yescas
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 05, 2020

This was my first time at this Toyota dealership & I will definitely come back! Eddie was great! I will recommend them to friends and family. More

by EILEENCCORP
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eddie Alvarez
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 04, 2020

Always have great service when I go i have been buying and servicing my vehicles at Sierra toyota for 20+ years now. They are awesome More

by LOLASMILEY15
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kiara Santos
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 04, 2020

Not sure what happened but my cruise control stopped working after I took my car in . My engine light turned on one day later. I was told the light has to do with my gas. But I have no funds to get it More

by 19C.CORDOVA94
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
No
Employees Worked With
Stephanie Santiago
Sep 23, 2020 -

Toyota of Lancaster responded

Hi 19C.CORDOVA94, We want to assist you with your vehicles' concern. Please contact me as your email is not matching any of our files, and we have no way to contact you. Thank you for making us aware of the problem. We look forward to speaking with you. Teresa Caso Customer Relations tcaso@tol-av.com 661-948-0731

September 04, 2020

I have purchased three cars there. What does that tell you? It doesn't need any more words and I don;t have all day to write a dissertation. More

by BUTTEBUDDY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chanin Yescas
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 03, 2020

Joey is very customer service oriented!! My husband recently passed and now the vehicle maintenance falls on me.. Joey ensured I was aware of the maintenance warranty coverage that my husband had purch More

by DHUGGES.77
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joey Gonzales
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