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Toyota of Lancaster

Lancaster, CA

Overview
Employees
Reviews
Vehicles
4.5
6,001 Reviews
Streamline your car shopping experience with a trip to Toyota of Lancaster. Here we make the entire shopping process simple, straightforward, and hassle-free. Whether you’re looking for a brand-new Toyota SUV or a sleek sedan from our pristine pre-owned inventory, you’ll find a great selection, low prices, and transparency in your shopping experience at Toyota of Lancaster. In fact, it’s our no-haggle pricing, exceptional customer service, and quality vehicle selection that brings drivers to us from Lancaster, Palmdale, Rosamond, Little Rock, Mojave, and the Edwards Air Force Base. Buy local and save with a trip to our convenient location in Lancaster, CA today!
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43301 12th St West

Lancaster, CA

93534

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Showing 6,001 reviews

December 19, 2024

Friendly professional and quick service. Erick is a knowledgeable guy who keeps me updated on what’s going on More

by ddance66
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Erick Bravo
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 24, 2024 -

Toyota of Lancaster responded

We’re so happy you enjoyed our service! Your feedback made our day.

December 18, 2024

Overall satisfaction trustful kindness done promptly I been a happy customer for More than 20 years More

by TITA0157
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eddie Alvarez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jacob Asaad
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sean Preston
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gus Alatorre
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cristian Alvarez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jamie Gawellek
5.0
This rating includes all reviews, with more weight given to recent reviews.
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December 18, 2024

The Best of the best in all Lancaster in palmdale with great customer service and great treatment to Customer. More

by ALEXIS Alvarez Ramos
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Manuel Rosales
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Dec 24, 2024 -

Toyota of Lancaster responded

Thank you for sharing your experience with us. We’re thrilled to hear that you had a great experience and that it met your expectations. We can’t wait to welcome you back soon!

December 18, 2024

I am happy with the service at Lancaster Toyota. The employees are very respectful and knowledgeable. More

by PAOLADESANTIAGO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Melissa Larios
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 24, 2024 -

Toyota of Lancaster responded

We’re so glad you chose us! We’re delighted to hear it was a great experience, and we hope to see you again soon.

December 18, 2024

Gabriel is the man! Always make my visit a great experience . Quick efficient service and I’m in and out . More

by Love
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gabriel with the Service department in Lancaster , CA. He is not listed , why???
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Dec 25, 2024 -

Toyota of Lancaster responded

We appreciate the fantastic review and are glad we could be of service. If you have any further needs or questions, please reach out!

December 18, 2024

Very slow even with an appointment I had to wait 3 hrs. And they still didn't reset my maintenance light. Not a big deal but com on. Also replaced my breaks the week before and the said I needed front brea More

by cncprgmer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Not sure
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Dec 24, 2024 -

Toyota of Lancaster responded

Thank you for letting us know about this. Your feedback helps us do better. We are looking into this issue and hope to resolve it promptly and accurately

December 17, 2024

I don't think they performed the work. This is the second rating I've been requested to give. Please refer to my earlier assessment. In addition to the negative comments on my previous ass More

by may_c_may2002
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
I don't remember his name
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Dec 17, 2024 -

Toyota of Lancaster responded

We're sorry to hear that you had an unpleasant experience at our store. This behavior is unacceptable, and we apologize for any inconvenience or discomfort it may have caused. We have spoken with our staff and are taking steps to ensure that this doesn't happen again. Your feedback is important to us and helps us grow.

December 16, 2024

Great team. Very accommodating. Knowledgeable about the process and vehicle. Not overly pushy about buying the car. More

by scipio1011
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Michael Wengert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Andrew Gonzalez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jamie Gawellek
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 16, 2024 -

Toyota of Lancaster responded

Thanks so much for your feedback! It makes our day hearing about how much our customers love the great service they’ve received from our team. We have passed on your review to our team and look forward to seeing you in our dealership again.

December 15, 2024

The service was quick and satisfactory. I would come again for any issues I have in the future. More

by ANTONIOALVARADO0593
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Erick Bravo
4.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 16, 2024 -

Toyota of Lancaster responded

Thanks so much for your review, we love getting feedback and take pride in our customer service. Please get in touch if there is anything else we can do to make your day.

December 15, 2024

Friendly, knowledgeable, honest service. I even bring my Chevy truck there. I highly recommend this dealership for sales and service. More

by RFM59
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sean Preston
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chanin Yescas
5.0
This rating includes all reviews, with more weight given to recent reviews.
U.B. Dominguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kiara Santos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Erick Bravo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Melissa Larios
5.0
This rating includes all reviews, with more weight given to recent reviews.
Douglas Velasco
5.0
This rating includes all reviews, with more weight given to recent reviews.
Annie Vodegel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gus Alatorre
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 16, 2024 -

Toyota of Lancaster responded

We really appreciate you taking the time to leave us a review. These are the stories that keep us so motivated to continue doing what we’re doing, and we’re so happy to hear that you had a great experience. Let us know if we can do anything else for you.

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