
Toyota of Lancaster
Lancaster, CA
Hours
Sales/Showroom
Monday 8:30 AM - 9:00 PM
Tuesday 8:30 AM - 9:00 PM
Wednesday 8:30 AM - 9:00 PM
Thursday 8:30 AM - 9:00 PM
Friday 8:30 AM - 9:00 PM
Saturday 8:30 AM - 9:00 PM
Sunday 10:00 AM - 8:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday 8:00 AM - 3:00 PM
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday 8:00 AM - 3:00 PM
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Showing 5,984 reviews
It was a very easy quick experience, everyone seemed nice and liked their job. Keep up the great work, and keep the employees happy like they seem now today. and liked their job. Keep up the great work, and keep the employees happy like they seem now today. More
Scheduling difficulty but not insurmoutable Hard to schedule maintenance on line. After filling out my information and sending it I received a call from a new car salesman who wanted to sell me Hard to schedule maintenance on line. After filling out my information and sending it I received a call from a new car salesman who wanted to sell me a new car. However, as I explained to him I thought that I was scheduling my "paid for" vehicle maintenance. He transferred the call to a secretary who told me that the time I had requested didn't reach the service department and that the time I needed was no longer in existence on the day that I needed. She scheduled my next available date and ordered a new set of tires that I needed. When the tires were removed I got a call from the service department and informed me that I needed new brakes. Which I approved because I had just received the economic impact payment from President Trump. I think that the brakes are a testament to the quality of the car because the brakes were original equipment and they lasted 82,500 miles. More
I called to speak to an advisor to tell him about the problem. He made me an appointment 4 days later only to drop off my car get my own ride back home. I received a call late in the afternoon informin problem. He made me an appointment 4 days later only to drop off my car get my own ride back home. I received a call late in the afternoon informing me my car needs to go to the body shop for the repair so I need to come pick up my car within an hour and a half and bring it back on Monday. We rushed to pick it up then brought it back on Monday. It was an entire week at the body shop. We were given a very low Corolla not comparable to my Highlander. During this Covid-19 epidemic, we were unnecessarily exposed to many people We could have been provided better service. These reasons are exactly why we won’t buy from your dealership. More
I have a recall on my car for the fuel pump they said that you cant drive or it will cut off. Toyota didnt have the part and doesnt know when they are getting it. that you cant drive or it will cut off. Toyota didnt have the part and doesnt know when they are getting it. More
Thank you Lancaster Toyota for always taking good care of me and my Camry. I appreciate the professionalism and the friendliness of the service staff. Always a pleasure! me and my Camry. I appreciate the professionalism and the friendliness of the service staff. Always a pleasure! More
my sales person, i give her 110% she was the best my sales person was the best, the finanace department terrible, she was rude Navi was the best, she work hard to get us the vehicle, she was fri my sales person was the best, the finanace department terrible, she was rude Navi was the best, she work hard to get us the vehicle, she was friendly More
Better Place Better People Better Service friendlier now rather than my past visit. I have a friend there working with you his name is Julio or July. Stephanie still there she handled my las friendlier now rather than my past visit. I have a friend there working with you his name is Julio or July. Stephanie still there she handled my last service. Excellent More
Service writer was awesome. Actual service inspection was obviously not completed as stated. Found my battery had been leaking and very apparent but I was never told or offered replacement, clean up, etc. Ha obviously not completed as stated. Found my battery had been leaking and very apparent but I was never told or offered replacement, clean up, etc. Had oil changed, transmission serviced... More
Rodrigo was very helpful and quick with everything i needed when i came in to get my Jeep. I am a first time buyer and he explained everything to me very thoroughly and helped me get my finance payments needed when i came in to get my Jeep. I am a first time buyer and he explained everything to me very thoroughly and helped me get my finance payments down to where i wanted them. Would recommend him to anyone look to buy a car! Thank you rodrigo More
Even though I no longer own a Toyota I still take my vehicles into Sean Preston. He is very knowledgeable and great to deal with. Very happy with my experience with Sean Preston and Toyota of Lancaster vehicles into Sean Preston. He is very knowledgeable and great to deal with. Very happy with my experience with Sean Preston and Toyota of Lancaster!! More