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Toyota of Lancaster

Lancaster, CA

4.5
5,989 Reviews
Streamline your car shopping experience with a trip to Toyota of Lancaster. Here we make the entire shopping process simple, straightforward, and hassle-free. Whether you’re looking for a brand-new Toyota SUV or a sleek sedan from our pristine pre-owned inventory, you’ll find a great selection, low prices, and transparency in your shopping experience at Toyota of Lancaster. In fact, it’s our no-haggle pricing, exceptional customer service, and quality vehicle selection that brings drivers to us from Lancaster, Palmdale, Rosamond, Little Rock, Mojave, and the Edwards Air Force Base. Buy local and save with a trip to our convenient location in Lancaster, CA today!
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43301 12th St West

Lancaster, CA

93534

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Showing 5,989 reviews

March 30, 2020

Everything was great! I took my truck in for service and I had a wonderful experience, Joey was my service advisor and everything went as planned! Thanks for being so grea More

by JEN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joey Gonzales
March 30, 2020

I brought my truck in for a battery issue. Within 30 minutes the guys took care of the problem and I was able to go on with the rest of my day. Great job Toyota of Lancaster! More

by ERB1775
Recommend Dealer
Yes
Employees Worked With
Erick Bravo
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 29, 2020

Great service! Highly recommended.. Rabi and July are very attentive and knowledgeable about the car.. Super satisfied! Thank you both for assisting us with your great service! More

by Jenn
Recommend Dealer
Yes
Employees Worked With
July Puzon, Rabia Naib
March 29, 2020

Made deal and sold car while I was driving over there I'm a senior citizen and the dealership contacted me about a car they had that fit was I needed. On Friday 3/27/2020 I was on the phone back and forth More

by Granny
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Ricardo Vazquez
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joe Garrido
Mar 30, 2020 -

Toyota of Lancaster responded

Hi Vickie, Thanks for giving us your viewpoint, it helps us to understand your perspective. Sonny Asaad, our General Manager, Joseph Boghos, our Internet Manager, and multiple other employees have spoken to you since January 10th to facilitate your purchase of a vehicle. We have been working with you on this specific vehicle since March 14th. We apologize for the frustration this has caused you but after numerous missed appointments, including most recently the day of and the day before, we made the decision to sell the vehicle. Unfortunately, we are not permitted to hold vehicles. We look forward to helping you in the future. Regards, Toyota of Lancaster

March 28, 2020

well done. well done! I walked in on that day. My toyota CHR just need oil change and routine check up. I was amaze and very happy that my car was ready in a More

by FILOMM5599
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marco Mejia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Eddie Gonzalez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Melissa Larios
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Edgar Monico
March 28, 2020

Great sales team. Easy to work with and not pushy. Both Edgar and Michael worked with me, and I really appreciated their time and effort to make sure I got what I needed. More

by JESSICAJANNELSON
Recommend Dealer
Yes
Employees Worked With
Michael Wengert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Cisco, Edgar Monico
March 28, 2020

Very pleased with my experience today. Melissa kept me updated throughout the entire appointment. Went over my service report and scheduled my next appointment Thank you More

by FERNANDOCARRANZAJR
Recommend Dealer
Yes
Employees Worked With
Melissa Larios
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 27, 2020

Quick and easy I had to come in for a recall. Found out there were two recalls that had to be done to my car. Everyone I interacted with was very knowledgeable and f More

by mnichole43
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mauricio
March 27, 2020

Sean took great care of us, he is super friendly and professional. They actually got our vehicle done faster than expected! I love that they provide coffee and donuts, I highly recommend them. More

by golf nutt
Recommend Dealer
Yes
Employees Worked With
Sean Preston
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tom Grabbit
March 26, 2020

I took my vehicle in and required a ride home and back. Joey came out and worked with me, he was professional and got things moving with hardly no waiting time. Grateful for Joey and his Knowledge More

by NUNYA_BNESSAC
Recommend Dealer
Yes
Employees Worked With
Joel Gonzalez
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