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Toyota of Lancaster

Lancaster, CA

4.5
6,029 Reviews
Streamline your car shopping experience with a trip to Toyota of Lancaster. Here we make the entire shopping process simple, straightforward, and hassle-free. Whether you’re looking for a brand-new Toyota SUV or a sleek sedan from our pristine pre-owned inventory, you’ll find a great selection, low prices, and transparency in your shopping experience at Toyota of Lancaster. In fact, it’s our no-haggle pricing, exceptional customer service, and quality vehicle selection that brings drivers to us from Lancaster, Palmdale, Rosamond, Little Rock, Mojave, and the Edwards Air Force Base. Buy local and save with a trip to our convenient location in Lancaster, CA today!
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43301 12th St West

Lancaster, CA

93534

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Showing 6,029 reviews

May 05, 2025

The service then went to lunch and I couldn't get my papa or work or car the manager had to release the paperwork More

by Ricksb3
Recommend Dealer
Yes
May 05, 2025 -

Toyota of Lancaster responded

Thank you for taking the time to review our services. I am sorry to hear that your experience was less than desirable and that in the end we were able to meet your needs. If you have any questions please reach out to us at (661) 952-2103.

May 04, 2025

I took my car in for service and spent $300+. I asked for new windshield wipers, which I would have paid for but they did not provide new ones. Very disappointed. More

by dbj21
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael, I think that was his name.
May 05, 2025 -

Toyota of Lancaster responded

Our team is dedicated to providing excellent customer service, and we strive for 100% satisfaction with every appointment. We make it a point to supply the service a customer pays for. Please contact us so we can make sure we did not overlook anything you can reach us at (661) 952-2103.

May 03, 2025

Honest, good service and fast, staff taking care the customers and explain what are more need to work for the car I love the service. More

by Vicente
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sean Preston
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chanin Yescas
5.0
This rating includes all reviews, with more weight given to recent reviews.
U.B. Dominguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kiara Santos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Erick Bravo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Melissa Larios
5.0
This rating includes all reviews, with more weight given to recent reviews.
Douglas Velasco
5.0
This rating includes all reviews, with more weight given to recent reviews.
Annie Vodegel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gus Alatorre
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 05, 2025 -

Toyota of Lancaster responded

Thank you again for your 5-star rating and for being an amazing part of our journey. Your continued support means everything to us, and we can’t wait to exceed your expectations every time you choose us.

May 03, 2025

It took 3 hours. .. that's just way too long Way way way too darn long More

by dan.yepez
Recommend Dealer
No
May 05, 2025 -

Toyota of Lancaster responded

Thank you for taking the time to share your experience with us. I’m sorry that you had a long wait today, and I appreciate your patience. However, at the moment we do have an estimated wait time of 1 1/2-2hours with an appointment for routine maintenance. We will continue to improve our process, but keep in mind that sometimes there are circumstances beyond our control. Thank you once again for your feedback and patience.

May 03, 2025

I am satisfied eith the service. Thank you!The adviser service dept. explained everything clearly and inwords and term i can understand More

by rosemarieomdesan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gregory G
May 05, 2025 -

Toyota of Lancaster responded

Thank you so much for your positive review! We're so glad to hear that you had a great experience with us.

May 03, 2025

Everything was great But Had a oil change for 100 and something dollars and they were supposed to do a safety check or whatever they do filling you know brake fluid whatever windshield washer, fluid all More

by RICKWADS48
Recommend Dealer
No
May 05, 2025 -

Toyota of Lancaster responded

We’re sorry to hear you had a less than ideal experience. Our Technicians perform a multi-point inspection during service. We do provide a vehicle health report as well. I do apologize for any confusion or miscommunication. If you do have any questions please reach out to us at (661) 952-2103.

May 02, 2025

Employees were not trained on the Toyota “buy on line”, feature where Toyota gives you a Price for the vehicle that you want to purchase, and gives you a price to buy your vehicle on trade-in. None of the More

by MA.HULSEY
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Anthony Doyle
4.0
This rating includes all reviews, with more weight given to recent reviews.
Emma Haddad
3.0
This rating includes all reviews, with more weight given to recent reviews.
May 05, 2025 -

Toyota of Lancaster responded

I’m sorry to hear you had an unsatisfactory impression of our company. I will speak with their manager and look into our process of how we work with customers so that we can deliver on what they want from us.

May 02, 2025

Very fast and efficient process, easy to schedule an appt That is adjustable to my schedule More

by Tony Gtz
Recommend Dealer
Yes
Employees Worked With
I don't remember his name
May 02, 2025 -

Toyota of Lancaster responded

We're glad to hear that you had a good experience! We'll be sure to share your kind review with our team.

May 02, 2025

Everyone was very nice and helpful. One problem I didn't receive my second key to my 2021 venza More

by Fglasgow
Recommend Dealer
Yes
May 05, 2025 -

Toyota of Lancaster responded

Thank you for taking the time to provide your feedback. I do want to address the key issue you experienced. Please reach out to me at (661) 952-2103 so I can look into your concern a bit further.

May 02, 2025

Fast service. Always kind and helpful service associates. Appreciate the link to follow the service. More

by Janet
Recommend Dealer
Yes
Employees Worked With
Erick Bravo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Erick Bravo
May 02, 2025 -

Toyota of Lancaster responded

We sincerely appreciate your business and your valuable feedback. Your satisfaction is what drives us, and we can’t wait to welcome you back for another outstanding experience.

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