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Toyota of Lancaster - Service Center

Lancaster, CA

4.4
4,009 Reviews

4,009 Reviews of Toyota of Lancaster - Service Center

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April 27, 2023

It was a great experience. In and out for routine maintenance 5 It was a great experience. In and out for routine maintenance and called with recommendations More

by Laly
Recommend Dealer
Yes
Employees Worked With
Erik bravo
Apr 27, 2023 -

Toyota of Lancaster responded

Thanks so much for sharing your feedback about our service. We're glad to hear that our team's performance exceeded your expectations, and we'll make sure that Erik Bravo receives the recognition they deserve. Thank you again and have a great day!

April 26, 2023

I needed my maintenance done and an inspection and they were very professional and informative. They took great care of my car quickly. More

by NATALIA.MARTINEZ1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chanin Yescas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 26, 2023 -

Toyota of Lancaster responded

We're so happy to hear you had a great experience. Your review made our day! Our whole team works very hard to keep our customers happy, but we can only do it thanks to amazing customers like you. Thanks again, and we hope to serve you again soon

April 26, 2023

Could have rated higher if they didn't have to be told they didn't do their job More

by KITEMAN65
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chynan
Apr 26, 2023 -

Toyota of Lancaster responded

We’re sorry to hear of your less-than-satisfactory experience and hope you will accept our apologies. We value our customers' opinions and would like to thank you for bringing this to our attention.

April 26, 2023

Front desk staff were not helpful! They were just chatting as I stood there waiting. More

by ACE210200
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Raed Alzrigat
3.0
This rating includes all reviews, with more weight given to recent reviews.
Kiara Santos
2.0
This rating includes all reviews, with more weight given to recent reviews.
Douglas Velasco
2.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 26, 2023 -

Toyota of Lancaster responded

We’re sorry to hear of your less-than-satisfactory experience and hope you will accept our apologies. We value our customers' opinions and would like to thank you for bringing this to our attention.

April 25, 2023

I purchased a used vehicle from Eddie and he was the most patient and helpful salesman I’ve ever dealt with. Even after the purchase when I had some issues he connected me with Sean in service to help with s More

by Christian
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eddie Alvarez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sean Preston
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 25, 2023 -

Toyota of Lancaster responded

We're so happy to hear you had a great experience. Your review made our day! Our whole team works very hard to keep our customers happy, but we can only do it thanks to amazing customers like you. Thanks again, and we hope to serve you again soon

April 25, 2023

They were very cordials assisting with paper work and car service was done very quick. More

by JOSE_TREEMAN@sbcglobal.net
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gus Alatorre
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 25, 2023 -

Toyota of Lancaster responded

We're so grateful for your 5-star review. We strive to offer the best experience possible, and your review tells us that we're on the right path.

April 25, 2023

Went above and beyond I appreciate everything my car looks great but the light in my car is broken from the airbag recall when it went in a long time ago More

by BESTHER76@GMAIL.COM
Recommend Dealer
Yes
Employees Worked With
Ub
Apr 25, 2023 -

Toyota of Lancaster responded

I'm happy to hear that our team provided you with excellent service. I'll make sure that they receive your feedback. I'm sure it will make their day! And you can always call and make an appointment to have the light looked at.

April 24, 2023

I am happy to be part of the Toyota family, and to had been able to purchase my vehicle through them. More

by Evelyn Gallegos
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gus Alatorre
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 24, 2023 -

Toyota of Lancaster responded

We sincerely appreciate you taking the time to share with us your experience. On behalf of our entire team, thank you for allowing us to serve you

April 24, 2023

My service advisor was amazing ! She let me know when my car was done as soon as she could! More

by DBEQQ23
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Victoria Cuevas
Apr 24, 2023 -

Toyota of Lancaster responded

We sincerely appreciate you taking the time to share with us your experience. On behalf of our entire team, thank you for allowing us to serve you

April 24, 2023

Had my 2018 Toyota Tundra serviced ( March ) a few days later my vehicle would not start. I had my truck towed to the dealership, I was asked if anyone had messed around with the starter ( Toyota service p More

by Jose Aguilar
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Sean Preston
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 24, 2023 -

Toyota of Lancaster responded

We’re sorry to hear of your less-than-satisfactory experience and hope you will accept our apologies. We value our customers' opinions and would like to thank you for bringing this to our attention.

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