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Toyota of Lancaster - Service Center

Lancaster, CA

4.4
3,982 Reviews

3,982 Reviews of Toyota of Lancaster - Service Center

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September 19, 2022

Wasnt very interested in servicing customers. Wasnt impressed in the people in the service dept More

by special_ed_01
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Not listed
September 17, 2022

Great service is always very friendly and helpful. Always ask if I need anything else More

by tanyamuriel11
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Not sure who help me
September 13, 2022

I always get a good service on my vehicle at Lancaster Toyota but not always smooth through the automated appointment system. This time seemed smoother by calling for an appointment instead of trying to d More

by KarenS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gus Alatorre
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 13, 2022

xxxx poor xxxxxxxx xxx service department. Can't put a battery in right don't trust to pour xxxx out a boot More

by STEVEO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Sean Preston
1.0
This rating includes all reviews, with more weight given to recent reviews.
Chanin Yescas
1.0
This rating includes all reviews, with more weight given to recent reviews.
U.B. Dominguez
1.0
This rating includes all reviews, with more weight given to recent reviews.
Erick Bravo
1.0
This rating includes all reviews, with more weight given to recent reviews.
Melissa Larios
1.0
This rating includes all reviews, with more weight given to recent reviews.
Douglas Velasco
1.0
This rating includes all reviews, with more weight given to recent reviews.
Gus Alatorre
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Keri Spencer, Carmen Perez, Stacia Delaney
September 12, 2022

Everyone was very helpful and attentive to my needs there at Toyota. Quick to make an appointment and quick to be seen once I arrived. Thank you! More

by GUERINCHI21
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carmen Perez
September 12, 2022

Had an incident on the freeway. Took car to shop and was told it was damaged and how much it would be. Took it to TOYOTA and was told there was NO damage just a little scratch. Took More

by maricelamoran64
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nancy Rojo
September 11, 2022

Took to long to check me in. When gentlemen came to check me in in he didn’t introduced himself he just started taking pictures of my vehicle and didn’t even acknowledge me. Then More

by Kathryn Lowe
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Gus Alatorre
1.0
This rating includes all reviews, with more weight given to recent reviews.
September 10, 2022

It was a wonderful experience and the staff was very helpful and caring to my needs. More

by orellana.j150
Recommend Dealer
Yes
Employees Worked With
Kiara Santos
3.0
This rating includes all reviews, with more weight given to recent reviews.
Melissa Larios
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 10, 2022

Amazing fast service , advisor very professional and was able to get my car in and out very fast. Would recommend this place for all your service needs would recommend to family and friends ! 5 star service More

by FRANCOFD2002
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Erick Bravo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Douglas Velasco
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gus Alatorre
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 09, 2022

Reliable and trustworthy. Great with customer service. Communication from advisor every step of the way. More

by Bmontesdeoca1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eddie Jimenez
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