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Toyota of Lancaster - Service Center

Lancaster, CA

4.4
3,947 Reviews

3,947 Reviews of Toyota of Lancaster - Service Center

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December 21, 2020

They were able to replace the steering wheel airbag in our RAV4 in minimum time while we waited. The customer service representative was very helpful. Thank you More

by A1CHRIS514
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Douglas Velasco
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 20, 2020

The associates were extremely professional and very helpful. Made getting my car serviced very easy I would definitely go back as long as the service I need is affordable. More

by S.LZA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Santamaria
December 18, 2020

Excellent Service. They always take care of all my service needs for both of my Toyota and Scion vehicles. I would highly recommend Toyota of Lancaster. More

by zampedri
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stephanie Santiago
December 16, 2020

Scheduling service is always quick easy. Entire staff is friendly and courteous from the time you drive up and are greeted in the service isle, until you drive off. Chanin is awesome! More

by CACLAIMJUMPER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chanin Yescas
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 15, 2020

Thank you to help me get the best deals for my car services excellent customer service and make feel welcome.wish you all merry Christmas and see you soon. More

by TONYPAINT12
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sean Preston
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chanin Yescas
5.0
This rating includes all reviews, with more weight given to recent reviews.
U.B. Dominguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kiara Santos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Erick Bravo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Melissa Larios
5.0
This rating includes all reviews, with more weight given to recent reviews.
Douglas Velasco
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tom Grabbit, Stephanie Santiago, Michael Santamaria
December 14, 2020

I was only able to get this service because you picked up my truck and brought it back. .. that made me feel like an important customer, More

by mail2mrjones
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Erick Bravo
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 14, 2020

Friendly service timely and accurate. I’ve had numerous experiences with the service agent over the years and found her to be confident. I highly recommend Toyota sierra to any of my friends thank you very More

by DDees
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chanin Yescas
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 14, 2020

So far we have always had a great experience every time we go in to the dealership for service on both of our new cars. More

by T and T
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kiara Santos
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 13, 2020

It's a nice place. Clean and up to date. Friendly staff. Very helpful and knowledgeable. The only thing I don't like is that the shuttles aren't working and they won't help out with uber/lyft like they use More

by IMMER1983
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kiara Santos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Melissa Larios
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Michael Santamaria
Dec 14, 2020 -

Toyota of Lancaster responded

Hi IMMER1983, Unfortunately, due to the local health orders regarding COVID-19, we are temporarily not able to utilize our service shuttles. We are also experiencing intermittent issues with Lyft's services. We are trying our best to work with each customer's needs even as we comply with the state and local health regulations. Thank you for your feedback. Be Well Toyota of Lancaster

December 12, 2020

My service was quick and easy, I like how they have people cleaning the whole dealership. You can tell they really care about their customers but even more important, they care about their employees. More

by higuy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
U.B. Dominguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tom Grabbit
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