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Toyota of Lancaster - Service Center

Lancaster, CA

4.4
3,947 Reviews

3,947 Reviews of Toyota of Lancaster - Service Center

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October 26, 2020

Excellent service as usual!!! Our service advisor Chanin Yescas always takes care of our Toyota vehicle needs, and does it in the most professional and efficient way!!! More

by TD
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chanin Yescas
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 24, 2020

It started rocky, was there for my appointment at 1:30, did not see or heard from anyone till 1:50, technician that took care of our car did not put a tire cap on one wheel so what else was not done.Dougl More

by GABRIELHENSEN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Douglas Velasco
4.0
This rating includes all reviews, with more weight given to recent reviews.
October 24, 2020

They keep my Highlander running like the day I bought it! Chanin is friendly, professional & provides trustworthy advice for keeping my car in great shape! More

by Janine S.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chanin Yescas
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 22, 2020

Great customer service. They answered all my questions and concerns. Got me a ride to work and back to pick up my vehicle. Took safety measures during this pandemic. Always a positive experience! More

by Seyda
Recommend Dealer
Yes
Employees Worked With
Erick Bravo
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 20, 2020

Thanks for a job well done, Sean and Chris (Mech is a 5 Star as well) knows what it takes to keep Toyota on the road. More

by AR.MENDOZA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sean Preston
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chris (Mechanic)
October 18, 2020

My issue was handled with professionalism as always by Tom Grabbit and the entire service department. Thank you very much as always and until next time. More

by KKLIPPNESS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Grabbit, Stephanie Santiago
October 13, 2020

Staff is absolutely great! Very friendly, informative, and professional. I have worked with Melissa for a few of my visits and she has been wonderful. Very patient, understanding and kind. Kiara was great More

by Toyotagirl
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kiara Santos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Melissa Larios
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 08, 2020

The manager was awesome. Knew what to do and when to do it. Best service yet. I have had issues in the past with other dealer on the maintenance, this dealer was the total opposite. More

by andrew.geer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chanin Yescas
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 06, 2020

I was pleased with both the sales department and the service department. They were quick, knowledgable, and a safe envioronment, and was overall a great experience More

by SP2FEATHERS
Recommend Dealer
Yes
Employees Worked With
Stephanie Santiago
October 06, 2020

Excellent Service for my Toyota 86/860 Special Edition. Excellent Service for my 2005 Scion xB Release Series 2.0 . Excellent Service Advisor ; Stephanie Santiago More

by zampedri
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stephanie Santiago
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