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3,946 Reviews of Toyota of Lancaster - Service Center
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September 10, 2020
Their appointment process is a mess due to glitches and delays service. Long wait times. Technicians don’t provide a time of completion for service. delays service. Long wait times. Technicians don’t provide a time of completion for service. More
by JEMIMAB
Verified CustomerEmployees Worked With
September 09, 2020
World Class Service , great staff , super friendly, have been to many stores , Toyota Of Lancaster is a top notch dealership and cares about there customers been to many stores , Toyota Of Lancaster is a top notch dealership and cares about there customers More
by TONYCARDEALDOYLE
September 08, 2020
It's been a while since I went back to this dealership, my tundra needs airbag recall. Ms Chaning Yescas helped me, she is really an asset to Toyota of Lancaster. my tundra needs airbag recall. Ms Chaning Yescas helped me, she is really an asset to Toyota of Lancaster. More
by Edd
Employees Worked With
September 08, 2020
They regularly service my 2017 Toyota 86/860 Special Edition. Currently they’re rebuilding my 2005 Scion xB Release Series 2.0 Transmission. I expect that it will be like new when they’re done. Edition. Currently they’re rebuilding my 2005 Scion xB Release Series 2.0 Transmission. I expect that it will be like new when they’re done. More
by zampedri
Employees Worked With
Stephanie Santiago
September 08, 2020
Everyone working at this dealership is very professional and also very friendly. They treated me very well and provided excellent service. Thank you so much for all your hard work, it did not go unnoticed. and also very friendly. They treated me very well and provided excellent service. Thank you so much for all your hard work, it did not go unnoticed. More
by AYHER8
Employees Worked With
September 08, 2020
I just had to replace my battery. The service advisor told me that it was still good or in the green. I was stranded and had to get my car jumpstarted multiple times to get home. I believe that the techn told me that it was still good or in the green. I was stranded and had to get my car jumpstarted multiple times to get home. I believe that the technicians are just checking off on checklist without actually doing the work. This is the second time that something like this happened. I rely on the Toyota dealership to be honest and to perform their job at an acceptable level. I should not have to go back and check everything to make sure that the job was performed properly. I do not recall which employees helped me, so I marked a random one, but if this is going on then everyone is responsible including managers. More
by EJUAREZ35
Employees Worked With
September 04, 2020
Not sure what happened but my cruise control stopped working after I took my car in . My engine light turned on one day later. I was told the light has to do with my gas. But I have no funds to get it working after I took my car in . My engine light turned on one day later. I was told the light has to do with my gas. But I have no funds to get it fixed. Also, seems like maybe some gas spilled inside my car because it absolutely reeked like gas. Gave me a headache and made my toddler throw up. The only positive note from this was how professional and kind Stephanie was. More
by 19C.CORDOVA94
Employees Worked With
Stephanie Santiago
September 04, 2020
I have purchased three cars there. What does that tell you? It doesn't need any more words and I don;t have all day to write a dissertation. you? It doesn't need any more words and I don;t have all day to write a dissertation. More
by BUTTEBUDDY
Employees Worked With
September 04, 2020
Always have great service when I go i have been buying and servicing my vehicles at Sierra toyota for 20+ years now. They are awesome and servicing my vehicles at Sierra toyota for 20+ years now. They are awesome More
by LOLASMILEY15
Employees Worked With
September 03, 2020
Joey is very customer service oriented!! My husband recently passed and now the vehicle maintenance falls on me.. Joey ensured I was aware of the maintenance warranty coverage that my husband had purch recently passed and now the vehicle maintenance falls on me.. Joey ensured I was aware of the maintenance warranty coverage that my husband had purchased. Thank you Joey!!! More
by DHUGGES.77
Employees Worked With
Joey Gonzales
