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This rating includes all service center reviews, with more weight given to recent reviews.
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3,946 Reviews of Toyota of Lancaster - Service Center
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April 10, 2020
Great knowledgeable people. Very helpful and approachable unlike some other dealerships. Always looking forward to Stephanie taking my appointments. If anything other than the normal problem comes up, she al unlike some other dealerships. Always looking forward to Stephanie taking my appointments. If anything other than the normal problem comes up, she already has the options and knowledge to help me out. She was of great help with the insurance repair on my vehicle. More
by drbernabe70
Verified CustomerEmployees Worked With
Stephanie Santiago
April 10, 2020
Good attention and service everything on time i satisfied thank you definitely i recomende to my friends and family again thank you for you atencion thank you definitely i recomende to my friends and family again thank you for you atencion More
by MARTINEZ67C
April 09, 2020
Great service Thank you to the Toyota team for taking care of me and my car during this time of crisis. The staff was good in following the social distancing and wi Thank you to the Toyota team for taking care of me and my car during this time of crisis. The staff was good in following the social distancing and with cleaning the waiting area. More
by Gladys
Employees Worked With
Edwin Perez
April 08, 2020
Excellent service and friendly staff and fast service I am always satisfied with my service and recommend this dealer ship to my friends for the service they promise service I am always satisfied with my service and recommend this dealer ship to my friends for the service they promise More
by PACOSTA56
Employees Worked With
April 08, 2020
Due to COVID 19 ,there was no wait time. The clerk who helped me was professional and wore gloves during my interaction with her. I will continue to have my vehicle serviced at this location. helped me was professional and wore gloves during my interaction with her. I will continue to have my vehicle serviced at this location. More
by rnstephe
Employees Worked With
Other Employees :
Edwin Perez, Stephanie Santiago
April 07, 2020
Dealership Service The service department is extremely efficient and responsive. I have bought several cars from this dealership and have never been disappointed. Cost The service department is extremely efficient and responsive. I have bought several cars from this dealership and have never been disappointed. Cost of service after warranty are equal to non-dealerships. More
by BIGSKYDSD
Employees Worked With
Other Employees :
Joe Garrido, Teresa Caso, Max Ciotti, Joey Gonzales, Joel Gonzalez
April 03, 2020
My experience was a fast and easy one, Joey helped me out and did the best he could to accommodate my needs. The truck needed a clutch replacement and it took no longer than a day and when returned it worked and did the best he could to accommodate my needs. The truck needed a clutch replacement and it took no longer than a day and when returned it worked as promised. As a service member of the military Joey made sure I recieved a good price on parts as well. Very good customer service and work, thanks to Toyota and Joey along with the mechanics who worked on my vehicle. More
by David Olivares
Employees Worked With
Joey Gonzales
April 02, 2020
Everything was great! I was kept informed of the progress. I went in for servicing and had problem with my front right side strut. They ordered the part and took care of it the next day. Erick Bravo progress. I went in for servicing and had problem with my front right side strut. They ordered the part and took care of it the next day. Erick Bravo was awesome keeping me informed about everything. And also thanks to the technicians who did the work. Much appreciated. More
by JOANIE011
Employees Worked With
March 31, 2020
Toyota of Lancaster is an awesome place to get your vehicle worked on. I service all of my vehicles with Toyota of Lancaster. Their sales staff is professional and friendly. All staff members are great vehicle worked on. I service all of my vehicles with Toyota of Lancaster. Their sales staff is professional and friendly. All staff members are great More
by Happy Customer
Employees Worked With
Other Employees :
Geoff Yeager, Tom Grabbit, Max Ciotti, Stephanie Santiago, Joey Gonzales, Ramon Lozano
March 30, 2020
Last visit was a fail , female workers were just goofing around with male employees, I was told my breaks were in the red, but all my previous visits I was never told my breaks were in the yellow, it took a around with male employees, I was told my breaks were in the red, but all my previous visits I was never told my breaks were in the yellow, it took an hour to check me in, the girls working the van ride counter were talking xxxx about the costumers in front of me,I was not happy with the quality of service provided at this visit More
by LIZZYLOVESAPRIL
Employees Worked With
I didn’t work with any of these people
