3,995 Reviews of Toyota of Lancaster - Service Center
Excellent Customer Service I’ve not completed a survey yet, the customer service I’ve received that past 5 visits has been excellent every time. The reps have been patient answ I’ve not completed a survey yet, the customer service I’ve received that past 5 visits has been excellent every time. The reps have been patient answering all my questions and concerns about my vehicle. I ask questions every which way until I get a satisfactory answer to my mind and the reps were very patient with me. I am very grateful and appreciative. I had a contractual/finance issue and had a great experience with Sonny and Michael helping me resolve the issue as well. I am very grateful and appreciative. More
Sean Preston is the best! Took my Toyota to Lancaster Toyota for a warning light, Sean Preston assisted me. He was friendly, caring, professional. He gave an update within Took my Toyota to Lancaster Toyota for a warning light, Sean Preston assisted me. He was friendly, caring, professional. He gave an update within a couple of hours and a couple hours after that I picked up the car shortly afterwards! Sean's the "man"! Thanks Sean!!! More
Good customer service and work. Good customer service and work done in a quality and timely manner. We use Toyota for all.our servicing of our Camry. Stephanie was great too. Good customer service and work done in a quality and timely manner. We use Toyota for all.our servicing of our Camry. Stephanie was great too. More
Mike Is awesome Mike was awesome I did not have a appointment and he squeezed me in it took only 1 hour to get it done it was Mike was awesome I did not have a appointment and he squeezed me in it took only 1 hour to get it done it was More
Alex is great service rep! Always satisfied customers whenever we take in for whatever kind of service to both our camry Alex Guzy is always so helpful and courteous & So friend Always satisfied customers whenever we take in for whatever kind of service to both our camry Alex Guzy is always so helpful and courteous & So friendly More
Awesome service All I can say is amazing service and friendly staff. Chanin Yescas made my whole experience problem free. Because of her friendliness and amazing cust All I can say is amazing service and friendly staff. Chanin Yescas made my whole experience problem free. Because of her friendliness and amazing customer support, I keep coming back. More
Good job Nice job I worked with these 2 men they are top notch they both deserve awards for their expertise it's an honor to have both of service my car Nice job I worked with these 2 men they are top notch they both deserve awards for their expertise it's an honor to have both of service my car More
Service I scheduled a routine maintenance and everything went well. Service was good, Kiara was friendly, and it was all done very quick. I was in and out i I scheduled a routine maintenance and everything went well. Service was good, Kiara was friendly, and it was all done very quick. I was in and out in no time. More
2 hour wait with appointment. I always make an appointment before coming in, and it’s always taken a minimum of two hours for an oil change. It’s also disappointing that the fluids I always make an appointment before coming in, and it’s always taken a minimum of two hours for an oil change. It’s also disappointing that the fluids were not refilled. Other auto service places do refill fluids and have better prices, and the service is faster. More
Joey Gonzales was great I recently was helped by Joey Gonzales for my car service. He was very helpful and knowledgeable of my service needs. I will recomen this location. Gr I recently was helped by Joey Gonzales for my car service. He was very helpful and knowledgeable of my service needs. I will recomen this location. Great service. More