Toyota of Lancaster - Service Center

I am generally able to get an appointment at a convenient time. I like the bonus of the snack counter. I can get lunch when waiting for my service to be completed. time. I like the bonus of the snack counter. I can get lunch when waiting for my service to be completed. More

They are always kind and caring, they have great communication and willing to go above and beyond to make sure their customers are satisfied! communication and willing to go above and beyond to make sure their customers are satisfied! More

Great customer service, manager Chanin is awesome greets, answers all questions needed ‘ highly recommend Toyota overall great service! answers all questions needed ‘ highly recommend Toyota overall great service! More

One of the abosulte best experience in purchasing a vechicle. Quick, easy and given plenty of options available within budget. vechicle. Quick, easy and given plenty of options available within budget. More

Eddie Jimenez in Service helped me the most on my last 2 visits. Found him to be on his game both times. Always find Lancaster to be much more responsive to my expectations. I live in Tehachapi. I prefer th visits. Found him to be on his game both times. Always find Lancaster to be much more responsive to my expectations. I live in Tehachapi. I prefer the quality of service at Lancaster over the two dealers down in Bakersfield. More

Good service but still waiting no matter have appointment or not around 4 to 6 ours appointment or not around 4 to 6 ours More

I received a mailer from them for a Free Service in April, when I arrived & was told my services expired & now I had to pay (scheduler should've informed me on phone 1st) nobody knew anything about FRE April, when I arrived & was told my services expired & now I had to pay (scheduler should've informed me on phone 1st) nobody knew anything about FREE Service mailer. I said I would've brought it. I received a follow up call after service & expressed my dissatisfaction, lady said a Service Supervisor would call but never did. Cost me nearly $200.00! More

I like their customer service when I call to make an appointment. Fast check ins. appointment. Fast check ins. More

Toyota of Lancaster always goes above and beyond. Even when I may not have an appointment but have some concerns the experience is the Gold Standard. Even when I may not have an appointment but have some concerns the experience is the Gold Standard. More