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Toyota of Lancaster - Service Center

Lancaster, CA

4.4
3,996 Reviews
Call Service Center (661) 948-0731

3,996 Reviews of Toyota of Lancaster - Service Center

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April 08, 2024

Easy to get appointment Fast and friendly service Comfortable waiting area Just four more words More

by clinrbrt
Recommend Dealer
Yes
Employees Worked With
Melissa Larios
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Melissa Larios
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Apr 08, 2024 -

Toyota of Lancaster responded

We appreciate you taking the time to leave us a 5-star review. We hope to welcome you back again soon!

April 08, 2024

As always, very good customer service, friendly, professional and thorough. I always enjoy going back for service on my vehicle. More

by lpinkerton0
Recommend Dealer
Yes
Employees Worked With
Annie Vodegel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Annie Vodegel
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Apr 08, 2024 -

Toyota of Lancaster responded

Thank you for your 5-star review! We will be sure to share your review with the rest of our team.

April 07, 2024

A+. Rep. Was very knowledgeable.and helpful and patient with all my questions. Thank you. More

by hna-p.reciad
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nancy Rojo
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Apr 08, 2024 -

Toyota of Lancaster responded

We sincerely appreciate you taking the time to share with us your experience. On behalf of our entire team, thank you for allowing us to serve you

April 06, 2024

My experience with Toyota Lancaster was mediocre. My service tech was nice enough. However, it bothered me that there wasn't clear communication as to how I would receive my car back once the work ha More

by tsoberanis
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Douglas Velasco
4.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 08, 2024 -

Toyota of Lancaster responded

Thank you for your review. We will continue to improve our services to meet your expectations on your next visit. I will be sure to speak with our staff so that we can have better communication with our customers

April 06, 2024

I appreciate the fast service however, I'm still not comfortable not being able to watch services being performed on my vehicle More

by LA_Clippers_Fan_661
Recommend Dealer
Yes
Employees Worked With
Kiara Santos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kiara Santos
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Apr 08, 2024 -

Toyota of Lancaster responded

Thank you for your review. We're glad to hear that you had a good experience! We'll be sure to share your kind review with our team. Please rest assured with have Toyota Certified Technicians working on your vehicle and we are a reputable dealership.

April 05, 2024

I enjoy coming to Lancaster Toyota because you guys service is great very kind people making sure that you are happy. Kudos to you all as a group of people to service the community. More

by PACKSTONSANDERSO1850
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
U.B. Dominguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 05, 2024 -

Toyota of Lancaster responded

We're so grateful for your 5-star review. We strive to offer the best experience possible, and your review tells us that we're on the right path

April 05, 2024

Great job, nice customer service. Friendly and give a report of what was done to the car More

by MONTAGUTF
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gus Alatorre
4.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 05, 2024 -

Toyota of Lancaster responded

We sincerely appreciate you taking the time to share with us your experience. On behalf of our entire team, thank you for allowing us to serve you

April 05, 2024

Service usually take several hours , but over all is a good customer service . Only problem you either wait there or go home and came back. More

by JERO02202
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Edgar Monico
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Apr 05, 2024 -

Toyota of Lancaster responded

We are beyond thankful for your review. Thank you for sharing your rating with us and the community.

April 04, 2024

I appreciate the professional, friendly staff. I continue to bring my car to Lancaster Toyota, even though I live 4 hours away, as I really appreciate the great customer service. More

by BENSONLS2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Annie Vodegel
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 04, 2024 -

Toyota of Lancaster responded

We're so happy to hear you had a great experience. Your review made our day! Our whole team works very hard to keep our customers happy, but we can only do it thanks to amazing customers like you. Thanks again, and we hope to serve you again soon

April 04, 2024

An excellent customer service and job done with great care. I love to be there to service my car to enjoy their service. More

by torres78
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chanin Yescas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Erick Bravo
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 04, 2024 -

Toyota of Lancaster responded

It's always amazing to hear that we've been successful in our goal of providing our customers with the best possible experience. Thank you for giving us the opportunity to serve you.

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