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Toyota of Naperville
Naperville, IL
9,367 Reviews
The best product in the world won’t sell itself. The staff at Toyota of Naperville takes the reputation and reliability that Toyota cars and trucks have built over the years and added their own spin. With 40 years of automotive experience, customers who enter the Naperville, IL facility will be treated to a unique car-buying experience where their needs will be listened to and are the only thing that really matters. Toyota of Naperville is one of the highest rated dealers on DealerRater.com because they have the most professional staff that is full of knowledgeable sales people who take the time to understand the unique needs of each unique guest.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 10:00 AM - 7:00 PM
Tuesday 10:00 AM - 7:00 PM
Wednesday 10:00 AM - 7:00 PM
Thursday 10:00 AM - 7:00 PM
Friday 10:00 AM - 7:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 7:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 7:00 AM - 3:00 PM
Sunday Closed
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Showing 9,367 reviews
April 10, 2026
Thanks for helping with lease buy out, it was a pleasure doing business again, see you soon for my other one doing business again, see you soon for my other one More
by AndresOrtiz7
Employees Worked With
April 10, 2026
Kyle did a very great job and took great care of me with selling my sienna selling my sienna More
by Jim
Employees Worked With
April 10, 2026
Jake was knowledgeable and personable, patient with detailed questions, service oriented extending himself after hours to meet our timeline needs, able to set limits on behalf of the dealership, and in detailed questions, service oriented extending himself after hours to meet our timeline needs, able to set limits on behalf of the dealership, and inspired a sense of trust. More
by hberjohn
Employees Worked With
April 09, 2026
Great accommodation and customer service. Came in early for my scheduled appointment and took care of me right away Came in early for my scheduled appointment and took care of me right away More
by mitcho2410
Employees Worked With
April 09, 2026
Amazing dealer, he worked with us and got us out the same day with the car we came in for. Thank you Luke! day with the car we came in for. Thank you Luke! More
by Brianna
Employees Worked With
April 08, 2026
Jake was amazing from start to finish. My entire experience at this dealership has been amazing. My entire experience at this dealership has been amazing. More
by mikestyles1981
April 08, 2026
Thanks to Kyle and Rich for helping us with the sale of our car. Easy process! our car. Easy process! More
by MESEPS
April 08, 2026
Jake demonstrated great customer service and I would recommend his service to everyone. He is knowledgeable and very helpful . recommend his service to everyone. He is knowledgeable and very helpful . More
by Gosia
Employees Worked With
April 08, 2026
Everyone throughout the car-buying process was GREAT! Friendly, helpful, and professional. They guided me through the process, which I hadn't done in over 15 years (I had a Toyota vehicle that I drove Friendly, helpful, and professional. They guided me through the process, which I hadn't done in over 15 years (I had a Toyota vehicle that I drove until I couldn't, which I also bought from Toyota of Naperville). While some decisions weren't easy for me, everyone was patient and informative, which I appreciated, and it gave me time to consider everything. In my earlier years, I might have considered that the only thing worse than buying a new car was a trip to the dentist. I was wrong. This was delightful, and I might even say that, even before going, I contemplated a case of "buyer's remorse"; the reality was nowhere near that. Dare I say I actually had a delightful time. Thank you to Jake, Geoff, Ron, and David for all of your assistance and friendliness. I would love to say that I'd buy my next car through you, but, at my age, this might be my last. (I joke about my age a lot!) More
by Don Singleton
April 08, 2026
Thanks Kyle for everything, I wanted to just sell my car but after thinking about you helped me with buying a car two, thanks for picking me up at my home. but after thinking about you helped me with buying a car two, thanks for picking me up at my home. More
by susanjalbrecht
Employees Worked With
