Toyota of Naperville

Edgar was super sweet and did his best to get me a good deal. My only draw back, and this most likely happens with other dealerships, is the car I inquired about was sold. I don't have an issue with that, deal. My only draw back, and this most likely happens with other dealerships, is the car I inquired about was sold. I don't have an issue with that, as that's was a car dealership does, sell cars. However, they had my email/phone information and ought to have let me know the car was not available. The car I purchased, is lovely, and I'm having a blast learning how to use all the new (to me) technology. Yes, I would recommend Toyota of Naperville, they simply need to up their game a bit better. More

As the only dealership I've ever done business with, I can't say whether this one is better or worse than others, but I had a generally good experience. They were friendly and not pushy, and offer prices can't say whether this one is better or worse than others, but I had a generally good experience. They were friendly and not pushy, and offer prices similar to other area Toyota dealers. They did try to sell me unnecessary exterior and interior treatments, but didn't push any quick decisions and took no for an answer. I would talk to this dealer again next time I'm in the market. More

Jeff was very helpful, knowledgeable and accommodating. He was great to work with every step of the way, along with the other staff. I had 3 visits to Naperville, and each visit I was greeted with a smile. He was great to work with every step of the way, along with the other staff. I had 3 visits to Naperville, and each visit I was greeted with a smile. My dad and sister came with one visit and he was very friendly with them. He made me feel confident with my purchase. I would recommend Jeff for other family and friends who are looking for a new or used Car More

From the moment I walked in the door, everyone was friendly, efficient, professional, knowledgeable and extremely patient. I will never go to another dealership and will definitely recommend Toyota of friendly, efficient, professional, knowledgeable and extremely patient. I will never go to another dealership and will definitely recommend Toyota of Naperville to anyone who is looking for a vehicle More

I appreciate the swift process. Mike was easy to work with. Karol in finance was also easy to work with. Thank you. Mike was easy to work with. Karol in finance was also easy to work with. Thank you. More

Product Specialist Luke Nurzhan is amazing. Helped to get the second car. Helped with the choice. Patiently answered all my questions. He is a very hardworking employee! He also speaks several Helped to get the second car. Helped with the choice. Patiently answered all my questions. He is a very hardworking employee! He also speaks several languages except English. Thank you! More

Product Specialist Luke Nurzhan is amazing. Helped to get the second car. Helped with the choice. Patiently answered all my questions. He is a very hardworking employee! He also speaks several Helped to get the second car. Helped with the choice. Patiently answered all my questions. He is a very hardworking employee! He also speaks several languages except English. Thank you! More

Excellent experience dealing with our salemaen Mike. However dealing with the finance Manager Ron Steele was an absolute nightmare. In trying to sell us one of their many extended warranties he was r However dealing with the finance Manager Ron Steele was an absolute nightmare. In trying to sell us one of their many extended warranties he was rude, condescending and blatantly insulting. On several occasions called into question my wife’s intelligence and decision to purchase the vehicle. Called into question her decision making do to her occupation as a teacher. Said he was surprised a teacher would decide not to get the warranty he was offering. Said he was “scared” to sell my wife her car and let her leave with it. More

Friendly low pressure salesman and manager. Took the time to ensure all my questions and concerns were addressed. Took the time to ensure all my questions and concerns were addressed. More

Of course we hadn’t bought a car in a long while, we weren’t to happy with the procedure of buying. Right when we were getting the car we wanted and price…we were surprised with the undercoating/ sealan weren’t to happy with the procedure of buying. Right when we were getting the car we wanted and price…we were surprised with the undercoating/ sealant expense and then a fairly pressure extended warranty sales pitch. All adding to the total expense. It seems that you should tell buyers the total picture/procedure ahead of time. More