Ron Steele

This is our 4th Toyota purchase from Naperville Toyota. The quality of their personnel and their product is why we keep coming back. The quality of their personnel and their product is why we keep coming back. More

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Jake was a fair and a no pressure salesman. He was knowledgeable and answered all of our questions.He was more than willing to assist us and make the process a pleasant experience. He was knowledgeable and answered all of our questions.He was more than willing to assist us and make the process a pleasant experience. More

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Simply an amazing experience from start to finish! Emil was professional and hassle free. I have not had a car payment in years but in a way I’m happy with having one now! He helped me with what I was Emil was professional and hassle free. I have not had a car payment in years but in a way I’m happy with having one now! He helped me with what I was looking for over several months and came through, at a price that I can afford! He called me as soon as it came in and I drove it! I knew immediately that this was exactly what I wanted!I for some reason didn’t go elsewhere although I found one that didn’t feel just right I didn’t drive it but I felt like it was too expensive! We all know how some sales people can be a little pushy and you’re just a number . Not at any moment did it feel like that in any way shape or form if I could give it a 10 star I would! At the end once I made my mind up someone by the name of Ron conveniently offered me extra protection on my investment! He was chill not pushy and explained everything that he could offer! Every single thing was amazing and easy! More

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Ron was extremely professional and helpful. Thanks for providing a great experience! Hoping the RAV4 last as long as our Sienna has! Thanks for providing a great experience! Hoping the RAV4 last as long as our Sienna has! More

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Always a pleasure working with Ron I explained to him what I was looking for, what my budget was and I believe I got the best possible option that was available. very pleased with my purchase. This is no what I was looking for, what my budget was and I believe I got the best possible option that was available. very pleased with my purchase. This is not my first time purchasing with them. This is actually my second time and again highly satisfied I recommend him to anybody looking for a vehicle! More

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Buying a new truck can be stressful, but working with Kyle, the VIP manager, made the entire process smooth, transparent, and genuinely enjoyable. From the moment we walked in, he treated us with respect Kyle, the VIP manager, made the entire process smooth, transparent, and genuinely enjoyable. From the moment we walked in, he treated us with respect, listened to what we needed, and guided us through every step of purchasing our new Toyota Tundra. Kyle was knowledgeable about the truck, patient with our questions, and never pushed us into anything we didn’t want. What stood out most was how he advocated for us — making sure we got a great deal and felt confident about our decision. His professionalism and honesty made a huge difference. If you’re looking to buy a Toyota and want someone who truly cares about the customer experience, Kyle is the person you want to work with. We couldn’t be happier with our new Truck and the service he provided. More

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Jeff was amazing! Very friendly and knowledgeable about Toyota cars. Smooth and fast transaction but makes sure you know all your options and what you need. Will defin Very friendly and knowledgeable about Toyota cars. Smooth and fast transaction but makes sure you know all your options and what you need. Will definitely buy another Toyota from him next time. Amazing service at the dealership! More

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We went into Toyota Naperville this weekend to look into a couple of Tacomas. We worked with Kyle L and he was absolutely awesome. Great listener, prioritized our asks and answered all of our questions. Hig a couple of Tacomas. We worked with Kyle L and he was absolutely awesome. Great listener, prioritized our asks and answered all of our questions. Highly recommend both Toyota and Kyle. All around great service. More

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Every thing was really professional and smoothly. He is really really nice and friendly. Thank you He is really really nice and friendly. Thank you More

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I needed a new car badly, but I dreaded the buying process. I pictured an unsavory, aggressive salesperson hustling me into a deal that would leave me feeling fleeced. To avoid that fate, I sent em process. I pictured an unsavory, aggressive salesperson hustling me into a deal that would leave me feeling fleeced. To avoid that fate, I sent emails to five dealerships describing the exact RAV4 I was seeking and made it unequivocally clear that the entire transaction would be conducted remotely and in writing. I refused to set foot in a showroom. I was disgusted because representatives from four of the five dealerships, all of them in the city, completely disregarded my instructions and called to schedule an in-person appointment. Toyota of Naperville, a thirty-mile drive from my Lincoln Park home, was the exception. I exchanged several messages with an internet sales representative named JD, who secured the vehicle I wanted. With her role complete, an amiable salesman named Edgar submitted the official order, provided periodic updates throughout the month-long wait while the RAV4 was being built, and ultimately finalized the sale. When I arrived to take delivery, Edgar greeted me warmly and directed me to my car. I must admit I got emotional when I saw the big red bow adorning the hood. While my paperwork was being processed, he demonstrated some of the vehicle’s basic features. He then introduced me to Geoff, the accessory manager, who cheerfully outlined the weatherproofing options. I wrapped up the sale by signing my life away with the affable business manager, Ronald. Toyota of Naperville shattered every negative stereotype I had about buying a car. Each interaction was professional and pleasant. I felt valued and respected throughout. Not once was I hustled, and I certainly was not fleeced. I later learned that they are one of the few dealerships in the Toyota network that does not utilize a traditional commission structure. Their compensation is more nuanced and tied to customer satisfaction. Therein lies the difference. For me, it was worth the trek, and I recommend them without hesitation. Thank you, JD, Edgar, Geoff, and Ronald. I love my car and am truly grateful. More

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