Rich Matway

The facility is very clean, very nice, everyone is welcoming. I feel comfortable coming in. welcoming. I feel comfortable coming in. More

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Rich was great and attentive to our requests. He was patient and accommodating. Great to work with in a stressful environment. The finance interaction not great. Lou didnt fully explain the exten He was patient and accommodating. Great to work with in a stressful environment. The finance interaction not great. Lou didnt fully explain the extended warranty (75k) mileage. We changed our mind and he wouldn't take no for an answer. I felt like he wasn't so honest and was inly working on his commission. It took way too long. Mike K didnt follow thru with a rental as promised. When I arrived to have work done 5 days later, they tried putting me in a Rav4. I cant fit in a Rav4 and was told that’s all they had and I would need to reschedule!?. They ended up finding a Sienna. I felt I biught a Truck, maybe a Truck Highlander would made more sense. More

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Rich was extremely helpful and made the entire buying process smooth. I would definitely recommend this dealership! process smooth. I would definitely recommend this dealership! More

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Kyle has been very helpful as we have be wrestling with the idea of selling our second car. Rich and Kyle treated us like family and have us good, trusted advice. Bonus, Kyle went to Naperville North HS wi the idea of selling our second car. Rich and Kyle treated us like family and have us good, trusted advice. Bonus, Kyle went to Naperville North HS with my son More

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It was really nice working with Kyle. He helped me find a car to fit my needs and it was within my budget. He also kept my 3yr old heavily entertained the whole time. He helped me find a car to fit my needs and it was within my budget. He also kept my 3yr old heavily entertained the whole time. More

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Rich was absolutely amazing to work with! He made the entire car-buying process so easy, smooth, and stress-free. He was professional, knowledgeable, patient, and answered all my questions. I He made the entire car-buying process so easy, smooth, and stress-free. He was professional, knowledgeable, patient, and answered all my questions. I couldn’t have asked for a better experience and highly recommend working with him! More

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Rich, was amazing. I looked at 1 vehicle I live the color and then we saw a used one but a different color. I love that vehicle and we ended up seeing it there was the I looked at 1 vehicle I live the color and then we saw a used one but a different color. I love that vehicle and we ended up seeing it there was the same c vehicle with the color I wanted and one was coming in a few days. He kept me posted and schedule a time once it arrived. More

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Kyle and Rich, of the VIP Sales Team with the no hassle sales process, made our new car purchase relaxing and rewarding. sales process, made our new car purchase relaxing and rewarding. More

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Great customer service. Explained everything well. Friendly and ready to help.Would recommend this dealership to friends and family. Explained everything well. Friendly and ready to help.Would recommend this dealership to friends and family. More

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Outstanding person, very professional and listened to my needs. Kyle went above and beyond to get me back in the dealership to buy a new car. I would highly recommend the VIP department for all loyal Toyota needs. Kyle went above and beyond to get me back in the dealership to buy a new car. I would highly recommend the VIP department for all loyal Toyota customers More

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