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Toyota of Naperville

Naperville, IL

4.9
9,157 Reviews
The best product in the world won’t sell itself. The staff at Toyota of Naperville takes the reputation and reliability that Toyota cars and trucks have built over the years and added their own spin. With 40 years of automotive experience, customers who enter the Naperville, IL facility will be treated to a unique car-buying experience where their needs will be listened to and are the only thing that really matters. Toyota of Naperville is one of the highest rated dealers on DealerRater.com because they have the most professional staff that is full of knowledgeable sales people who take the time to understand the unique needs of each unique guest.
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1488 W. Ogden Ave

Naperville, IL

60540

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Showing 9,157 reviews

December 22, 2020

Mike was mindful of my time and did everything he could to make the process as quick and smooth as possible. I was in and out with my new Jeep in no time. More

by clinares88
Recommend Dealer
Yes
Employees Worked With
Dec 22, 2020 -

Toyota of Naperville responded

Thank you for taking the time to leave us a review! We're so happy to hear that your experience at our dealership was a positive one. Happy holidays! - Travis Jackson, General Sales Manager tjackson@toyotaofnaperville.com

December 21, 2020

Jorge me atendió muy bien, se preocupó por mi y busco el mejor trato para que mi esposa y yo podamos disfrutar nuestra nueva Higlander More

by Barreraadan217
Recommend Dealer
Yes
Employees Worked With
Jorge Munoz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 21, 2020 -

Toyota of Naperville responded

Muchas gracias por tus lindas palabras sobre Jorge. Esperamos que disfrute de su nuevo automóvil y háganos saber si podemos hacer más por usted. ¡Que tengas un gran día! - Travis Jackson, General Sales Manager tjackson@toyotaofnaperville.com

December 21, 2020

We worked with Barbra Aceto and she was great. We were looking at cars for a new driver so the ability for my daughter to test drive the car on their Test Track was great. That was a lot less stressful f More

by efm
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Barbara Aceto
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 22, 2020 -

Toyota of Naperville responded

Thank you for your kind words about our dealership! We are grateful for truly exceptional customers like yourself. Looking forward to working with you again in the future! - Travis Jackson, General Sales Manager tjackson@toyotaofnaperville.com

December 21, 2020

When we started our search, we weren’t sure what we wanted. After working with Ilene for a few hours, we figured out that a 2021 Sienna was what we were looking for! But they didn’t have the model with More

by Emily Bell
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Travis Jackson, Ilene Bitton-Prosniewski, Rich Heidecke
Dec 22, 2020 -

Toyota of Naperville responded

Emily, thank you for the truly exceptional rating on our end. We’re pleased you had such a good experience with our staff! Please let us know if there’s anything else that we can do for you down the road. Welcome to the Toyota family! - Travis Jackson, General Sales Manager tjackson@toyotaofnaperville.com

December 20, 2020

Had a wonderful experience with Edgar!! He was easy to schedule an appointment with via text, and was willing to meet with me at 6pm even though he was supposed to be getting off at that time (on a Friday More

by Zoe
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Edgar Alcantar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rich Heidecke
Dec 21, 2020 -

Toyota of Naperville responded

Thank you for taking the time to leave us a review, Zoe! We're so happy to hear that your experience at our dealership was a positive one. Happy holidays! - Travis Jackson, General Sales Manager tjackson@toyotaofnaperville.com

December 20, 2020

Great experience again for the purchase of our 3rd vehicle from Naperville Toyota. Jacob Basathia was friendly and courteous with a no pressure attitude. We highly recommend Toyota of Naperville and J More

by DB Conover
Recommend Dealer
Yes
Employees Worked With
Jacob Basathia
Dec 21, 2020 -

Toyota of Naperville responded

Thank you for your kind words about our dealership! We are grateful for truly exceptional customers like yourself. Have a great week ahead! - Travis Jackson, General Sales Manager tjackson@toyotaofnaperville.com

December 20, 2020

Jaime Abrego is a good sales he help me on everything... and all the sales ... and he shown me everything of the car Thank you More

by Guillermo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jaime Abrego
Dec 21, 2020 -

Toyota of Naperville responded

This is truly exceptional to hear, Guillermo! Thank you so much for this review and we’ll be sure to pass your kind words on. Happy holidays! - Travis Jackson, General Sales Manager tjackson@toyotaofnaperville.com

December 20, 2020

Great service with Kria and Rich...bought my fourth car from this wonderful, super dealer...highly recommend...Polish speaking great time Happy holidays to all the staffd More

by Zaworowski
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Barbara Aceto
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 21, 2020 -

Toyota of Naperville responded

Thank you for your kind words about our dealership! We are grateful for truly exceptional customers like yourself. Happy holidays! - Travis Jackson, General Sales Manager tjackson@toyotaofnaperville.com

December 20, 2020

Fantastic experience with this dealership...Erick, Allen, Sherri and the entire team were amazing! No need to go anywhere else for your auto purchase or service! More

by jlbryant222
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sherri - Finance, Erick Heinz, Allan Marcial
Dec 21, 2020 -

Toyota of Naperville responded

Thank you for your kind words about our dealership! We are grateful for truly exceptional customers like yourself and we absolutely love this picture. Come back and see us again soon! - Travis Jackson, General Sales Manager tjackson@toyotaofnaperville.com

December 19, 2020

gracias Jaime Abrego por la atención me ayudó a conseguir el préstamo y nos aprobaron y en verdad lo recomiendo a la gente latina para comprar carro More

by aguilaroja160
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jaime Abrego
Dec 21, 2020 -

Toyota of Naperville responded

Muchas gracias por tus lindas palabras sobre Jaime. Esperamos que disfrute de su nuevo automóvil y háganos saber si podemos hacer más por usted. ¡Que tengas un gran día! - Travis Jackson, General Sales Manager tjackson@toyotaofnaperville.com

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