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Toyota of Naperville

Naperville, IL

4.9
8,828 Reviews
The best product in the world won’t sell itself. The staff at Toyota of Naperville takes the reputation and reliability that Toyota cars and trucks have built over the years and added their own spin. With 40 years of automotive experience, customers who enter the Naperville, IL facility will be treated to a unique car-buying experience where their needs will be listened to and are the only thing that really matters. Toyota of Naperville is one of the highest rated dealers on DealerRater.com because they have the most professional staff that is full of knowledgeable sales people who take the time to understand the unique needs of each unique guest.
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1488 W. Ogden Ave

Naperville, IL

60540

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Showing 8,828 reviews

July 19, 2019

Painless I have bought over 20 vehicles (new and used) over the last 25 years from car dealerships ....this has to be one of the best experiences of all. Price More

by Infiniti1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ilene Bitton-Prosniewski
Sep 30, 2019 -

Toyota of Naperville responded

Thank you so much for this truly exceptional review! We're so happy our staff could be so helpful! Have a great week ahead!- Pat O'Brien, GM, pobrien@napervilletoyota.com

July 19, 2019

Great experience! Zeke was helpful, informative and not “sales-y.” It was a smooth and easy process. I would definitely recommend visiting Zeke Beltran at Toyota of Nap More

by kellystone15
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Zeke Beltran
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 30, 2019 -

Toyota of Naperville responded

Thank you so much for this truly exceptional review! We're so happy our staff could be so helpful! Have a great week ahead!- Pat O'Brien, GM, pobrien@napervilletoyota.com

July 18, 2019

Detail oriented Scheduled an appointment. He was attentive and kind, working for a great outcome. He was honest and kind through the process. Worked well! Recommend I More

by Lou
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bobby Quintanilla
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ivon Correa, Eren Gonzalez
Jul 30, 2019 -

Toyota of Naperville responded

We are so pleased to help you out and we're glad to hear this! Thanks for being a truly exceptional customer! Have a great rest of your week!- Pat O'Brien, GM, pobrien@napervilletoyota.com

July 18, 2019

Avalon hybrid comparison Today I was interested in an Avalon Limited hybrid. Although none were available, I was able to drive a gas Avalon Limited which I found very nice. A More

by RetiredCarbuyer
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Jacob Basathia
Sep 30, 2019 -

Toyota of Naperville responded

Thank you so much for this truly exceptional review! We're so happy our staff could be so helpful! Have a great week ahead!- Pat O'Brien, GM, pobrien@napervilletoyota.com

July 17, 2019

Great Dealorship Jacob Basathia was very knowledgeable about the Rav4 models and handling all the paperwork while Diajhea Mallard was wonderful and did a great job in More

by Jim
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Diajhea Mallard , Jessie (internet), Pat O'Brien, Jacob Basathia, Eren Gonzalez
Sep 30, 2019 -

Toyota of Naperville responded

This is truly exceptional to hear! Thank you so much for this review and we'll be sure to pass your kind words on. All the best for now!- Pat O'Brien, GM, pobrien@napervilletoyota.com

July 17, 2019

Excellent service experience trade in and buying Toyota of Naperville is one of the best dealerships I have come across. My recent experience is excellent customer service with my trade in and purcha More

by Anoop
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jose Rivera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Pat O'Brien, Ilene Bitton-Prosniewski
Sep 30, 2019 -

Toyota of Naperville responded

Thank you so much for this amazing review! We appreciate truly exceptional customers like you! Have a great day!- Pat O'Brien, GM, pobrien@napervilletoyota.com

July 16, 2019

Great staff Bobby was great to work with — very friendly and helpful! He spent time listening and answering all of my questions and made the car buying process ea More

by CVo
Recommend Dealer
Yes
Employees Worked With
Bobby Quintanilla
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 26, 2019 -

Toyota of Naperville responded

We're so glad to hear this! Thank you for your kind words about our dealership! We are grateful for truly exceptional customers like yourself! Have a great day!- Pat O'Brien, GM, pobrien@napervilletoyota.com

July 16, 2019

Wonderful experience Truly an excellent experience, start to finish!! I have been a lifelong Chevy owner and decided to look around at other options this time. After visit More

by The Jens
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sherri Pacchiano, Ilene Bitton-Prosniewski
Sep 26, 2019 -

Toyota of Naperville responded

We're so glad to hear this! Thank you for your kind words about our dealership! We are grateful for truly exceptional customers like yourself! Have a great day!- Pat O'Brien, GM, pobrien@napervilletoyota.com

July 16, 2019

Great experience!!!! I came in the dealership, was greeted by Kareem. I saw the car I wanted a day before when my dad and I came to check out what was in the lot. the car More

by Sickrims
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gabbi delivery coordinator , Kareem Thomas
Sep 30, 2019 -

Toyota of Naperville responded

This is truly exceptional to hear! Thank you so much for this review and we'll be sure to pass your kind words on. All the best for now!- Pat O'Brien, GM, pobrien@napervilletoyota.com

July 15, 2019

New rav Alain his very convincing he knows how to read the customer and understand what they need thats the second car we got from him. The 3rd will be soon More

by Rav4
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alain Vilma
Sep 26, 2019 -

Toyota of Naperville responded

We're so glad to hear this! Thank you for your kind words about our dealership! We are grateful for truly exceptional customers like yourself! Have a great day!- Pat O'Brien, GM, pobrien@napervilletoyota.com

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