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Toyota of Naperville

Naperville, IL

4.9
8,783 Reviews
The best product in the world won’t sell itself. The staff at Toyota of Naperville takes the reputation and reliability that Toyota cars and trucks have built over the years and added their own spin. With 40 years of automotive experience, customers who enter the Naperville, IL facility will be treated to a unique car-buying experience where their needs will be listened to and are the only thing that really matters. Toyota of Naperville is one of the highest rated dealers on DealerRater.com because they have the most professional staff that is full of knowledgeable sales people who take the time to understand the unique needs of each unique guest.
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1488 W. Ogden Ave

Naperville, IL

60540

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Showing 8,783 reviews

June 18, 2019

Amazing experience Best car experience ever had, sales person was very polite and helped in every way possible. Very patient and friendly. I totally recommend buying at More

by JuanC123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jaime Abrego
Sep 26, 2019 -

Toyota of Naperville responded

This is truly exceptional to hear! Thank you so much for this review and we'll be sure to pass your kind words on. All the best for now!- Pat O'Brien, GM, pobrien@napervilletoyota.com

June 17, 2019

Great experience I was looking at multiple dealerships searching for the truck I had in mind... it wasn’t until I went to Toyota of Naperville that I was approached by More

by Danstacoma#1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kris Kosinski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 26, 2019 -

Toyota of Naperville responded

Thanks so much! We're so glad to hear this! Thank you for your kind words about our dealership! We are grateful for truly exceptional customers like yourself! Have a great day!- Pat O'Brien, GM, pobrien@napervilletoyota.com

June 17, 2019

Great buying experience Worked with Kris to buy our 2nd car from him. Great rep and great Toyota dealer. Will continue to work with Kris at Toyota for future sales. More

by Eshudnow
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kris Kosinski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 26, 2019 -

Toyota of Naperville responded

We're so glad to hear this! Thank you for your kind words about our dealership! We are grateful for truly exceptional customers like yourself! Have a great day!- Pat O'Brien, GM, pobrien@napervilletoyota.com

June 17, 2019

Amazing I really love the way our agent was with us he was very nice looking for a way to work with us.and he’s personal way to treat us very polite and profe More

by Francy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jaime Abrego
Sep 26, 2019 -

Toyota of Naperville responded

Thanks for the truly exceptional rating on our end. We're pleased you had such a good experience with our staff! Please let us know if there's anything else that we can do for you down the road.- Pat O'Brien, GM, pobrien@napervilletoyota.com

June 16, 2019

Everyone was great to work with. No xxxxxx business for me....new what I wanted and what I was willing to pay and they all made it happen. They gave me an excellent value on my trade More

by Missindependent
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kris Kosinski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 30, 2019 -

Toyota of Naperville responded

Thank you so much for this truly exceptional review! We're so happy our staff could be so helpful! Have a great week ahead!- Pat O'Brien, GM, pobrien@napervilletoyota.com

June 16, 2019

2019 Toyota Rav4 Un excelente servicio en la compra de mi nueva Rav4 le quiero dar las gracias al equipo de Toyota f Naperville por el gran servicio! More

by Letty RAV4
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eddie Loera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jaime Abrego
Sep 30, 2019 -

Toyota of Naperville responded

Estamos muy contentos de escuchar esto! ¡Gracias por sus amables palabras sobre nuestro concesionario! ¡Estamos agradecidos por clientes verdaderamente excepcionales como usted! ¡Que tengas una gran semana!

June 15, 2019

Test Drive Visit We came in for a test drive and Jacob was our sales person. Knowing we are just in the initial phase of the purchase cycle, he was very patient with u More

by RP
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jacob Basathia
Sep 30, 2019 -

Toyota of Naperville responded

Thank you so much for this truly exceptional review! We're so happy our staff could be so helpful! Have a great week ahead!- Pat O'Brien, GM, pobrien@napervilletoyota.com

June 15, 2019

Great car buying experience I came in to trade in my car and get a newer one and llene helped me find the perfect car for me and made the car buying experience very plain and has More

by Whoger
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ilene Bitton-Prosniewski
Sep 30, 2019 -

Toyota of Naperville responded

Thank you so much for this truly exceptional review! We're so happy our staff could be so helpful! Have a great week ahead!- Pat O'Brien, GM, pobrien@napervilletoyota.com

June 14, 2019

Great Place Everyone here is very friendly, It didn't take any time at all to see a salesman. Jacob helped me out so much in finding the best deal possible. More

by CarGuy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jacob Basathia
Sep 30, 2019 -

Toyota of Naperville responded

We're so glad to hear this! Thank you for your kind words about our dealership! We are grateful for truly exceptional customers like yourself! Have a great week ahead!- Pat O'Brien, GM, pobrien@napervilletoyota.com

June 13, 2019

Great used car buying experience Jaime made this car buying experience easy and enjoyable. There was no hard sell approach, I just drove the cars I was interested in, decided what I w More

by Anna
Friendliness
Recommend Dealer
Yes
Employees Worked With
Sam Guerra
5.0
This rating includes all reviews, with more weight given to recent reviews.
Eddie Loera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jaime Abrego
Sep 30, 2019 -

Toyota of Naperville responded

Thank you for the five-star rating. We really appreciate the support! Have a truly exceptional rest of your week! - Pat O'Brien, GM, pobrien@napervilletoyota.com

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