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Toyota of Naperville
Naperville, IL
8,849 Reviews
The best product in the world won’t sell itself. The staff at Toyota of Naperville takes the reputation and reliability that Toyota cars and trucks have built over the years and added their own spin. With 40 years of automotive experience, customers who enter the Naperville, IL facility will be treated to a unique car-buying experience where their needs will be listened to and are the only thing that really matters. Toyota of Naperville is one of the highest rated dealers on DealerRater.com because they have the most professional staff that is full of knowledgeable sales people who take the time to understand the unique needs of each unique guest.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 10:00 AM - 8:00 PM
Tuesday 10:00 AM - 8:00 PM
Wednesday 10:00 AM - 8:00 PM
Thursday 10:00 AM - 8:00 PM
Friday 10:00 AM - 8:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 7:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 7:00 AM - 3:00 PM
Sunday Closed
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Showing 8,849 reviews
July 15, 2019
New rav Alain his very convincing he knows how to read the customer and understand what they need thats the second car we got from him. The 3rd will be soon Alain his very convincing he knows how to read the customer and understand what they need thats the second car we got from him. The 3rd will be soon when my son is ready More
by Rav4
Employees Worked With
Alain Vilma
July 14, 2019
Great experience throughout the entire process. Kris K made the sales transaction happen in a smooth and efficient manner. The entire staff at Naperville Toyota from appraisal, accessory consultant, Kris K made the sales transaction happen in a smooth and efficient manner. The entire staff at Naperville Toyota from appraisal, accessory consultant, to finance were well prepared.There was very little wait time between departments Thanks Kris Jeff D More
by Jeff D
July 14, 2019
Blue flame Alain sold me another car today. Its the second car from him in less than 6 months. We pick out a nice blue one and he nade it happen. Alain sold me another car today. Its the second car from him in less than 6 months. We pick out a nice blue one and he nade it happen. More
by Blue rav
Employees Worked With
Alain Vilma
July 13, 2019
Blue Tacoma TRD Sport w Manual Transmission Jaime Abrego ordered the exact pickup truck that I was looking for at a great price. He was easy to deal with and kept me posted on delivery. Jaime Jaime Abrego ordered the exact pickup truck that I was looking for at a great price. He was easy to deal with and kept me posted on delivery. Jaime responded promptly to all inquires. I did not feel pressured at all through the entire experience. However, Eddie Loera from finance was arrogant xxxxxxxxx. More
by Campbell_1977
July 13, 2019
Very helpful and welcoming! This car dealership was so welcoming & helpful with picking out what kind of car best fits me. I recommend this car dealership to anyone that will be This car dealership was so welcoming & helpful with picking out what kind of car best fits me. I recommend this car dealership to anyone that will be purchasing a car anytime soon! More
by JanetR's
July 13, 2019
Felicia I'm got my toyota from ALAIN. That's all I need to say. He was the best sales person you can ask for. He even gave us free ice scream. The car rides a I'm got my toyota from ALAIN. That's all I need to say. He was the best sales person you can ask for. He even gave us free ice scream. The car rides and feels great More
by Felicia
Employees Worked With
Alain Vilma
July 13, 2019
Silver beauty Alain was my sale persons today. He was patient and nice and easy to work with. I just got a rav4 from him. He gave me a great deal and made my exper Alain was my sale persons today. He was patient and nice and easy to work with. I just got a rav4 from him. He gave me a great deal and made my experience exceptional More
by Esther 1
Employees Worked With
Alain Vilma
July 13, 2019
New car purchase I Purchased my third new car from this dealership I depend on them for competitive pricing and great service of my vehicle ! Ilene Bitton-Prosni I Purchased my third new car from this dealership I depend on them for competitive pricing and great service of my vehicle ! Ilene Bitton-Prosnieski helped me find just the right car I needed within the price range I could afford everyone that comes in should asked for her. More
by Mebcards
Employees Worked With
Ilene Bitton-Prosniewski
July 13, 2019
Excellent Service I stopped in for a test drive and Jacob was fantastic from the moment I arrived. His focus was on what I needed as a customer vs the standard sales p I stopped in for a test drive and Jacob was fantastic from the moment I arrived. His focus was on what I needed as a customer vs the standard sales pitch. Jacob’s approach made the process easy and informative which I greatly appreciated. Ask for him when you arrive, you won’t regret it. More
by tterry42
Employees Worked With
Jacob Basathia
July 12, 2019
Very pleasant experience They were very helpful and nice. Easy to work with. I would return here for another vehicle. If I lived closer I would bring my car here for service. They were very helpful and nice. Easy to work with. I would return here for another vehicle. If I lived closer I would bring my car here for service. More
by Steff47043
