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Toyota of Naperville

Naperville, IL

4.9
8,782 Reviews
The best product in the world won’t sell itself. The staff at Toyota of Naperville takes the reputation and reliability that Toyota cars and trucks have built over the years and added their own spin. With 40 years of automotive experience, customers who enter the Naperville, IL facility will be treated to a unique car-buying experience where their needs will be listened to and are the only thing that really matters. Toyota of Naperville is one of the highest rated dealers on DealerRater.com because they have the most professional staff that is full of knowledgeable sales people who take the time to understand the unique needs of each unique guest.
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1488 W. Ogden Ave

Naperville, IL

60540

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Showing 8,782 reviews

May 21, 2019

5 out of 5 stars Edgar did such a great job throughout the process. Very professional and knowledgeable about the process. Not pushy whatsoever with his sales and trul More

by Joco12
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Edgar Alcantar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Eren Gonzalez, Erick Heinz
May 23, 2019 -

Toyota of Naperville responded

Thank you so much for this truly exceptional review and rating! We're so glad our whole staff could help you out! Until next time!- Pat O'Brien, GM, pobrien@napervilletoyota.com

May 20, 2019

Sales Jacob was very helpful in my car buying procces he explain me the different options and so next my phone also help me in getting car home More

by Xhevy2019
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sam Guerra
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jacob Basathia, Ivon Correa, Eren Gonzalez
May 20, 2019 -

Toyota of Naperville responded

This is great news to hear! We're so glad Jacob provided you truly exceptional sales and service! Enjoy your new vehicle! All the best for now. -Pat O'Brien, GM, pobrien@napervilletoyota.com

May 19, 2019

Enjoyable, painless, and fun I knew exactly what car I wanted and Toyota was able to provide it. Zeke was very knowledgeable, provided plenty of information, and answered all my More

by rworkman79
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Zeke Beltran
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 20, 2019 -

Toyota of Naperville responded

Thanks so much for this truly exceptional review! We're so glad Zeke could help out and we appreciate your loyalty to our dealership! Have a great week!- Pat O'Brien, GM, pobrien@napervilletoyota.com

May 19, 2019

Professional atmosphere. The overall experience was excellent. Very professional atmosphere. They worked with you to make a deal and made sure you were happy. Great facilit More

by Ralph1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Harvey Nyien
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Beck
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jose Rivera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Greg Donlan
5.0
This rating includes all reviews, with more weight given to recent reviews.
James Zidlicky
5.0
This rating includes all reviews, with more weight given to recent reviews.
Eddie Loera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kareem Thomas, Ivon Correa, Chris Maltizo, Bill Cranley
May 20, 2019 -

Toyota of Naperville responded

Thanks so much for this review! We appreciate your truly exceptional feedback about our dealership as a whole! Have a great week!- Pat O'Brien, GM, pobrien@napervilletoyota.com

May 18, 2019

Trade in and new vehicle. After having my truck serviced here for ten years it was time to trade it in. I received a great value for my trade in and I was able to get into a ne More

by scottfromaurora
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jaime Abrego, Erick Heinz
May 20, 2019 -

Toyota of Naperville responded

This is wonderful to hear. Thanks so much for your truly exceptional feedback Scott! Have a great rest of your week and we're glad you are enjoying your new vehicle!- Pat O'Brien, GM, pobrien@napervilletoyota.com

May 18, 2019

BRAVO TO JACOB BASATHIA Jacob was one of THE BEST sales person I have EVER came across. By far he is THE only sales person I know who is soooo Honest, Professional and Knowle More

by Syed Nasaruddin
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jacob Basathia
May 20, 2019 -

Toyota of Naperville responded

Thanks so much Syed! We're so grateful for this review. It's customers like you that make each and every day worth it! We will pass this along to Jacob as well. All the best until next time!- Pat O'Brien, GM, pobrien@napervilletoyota.com

May 18, 2019

Blas Cielo Blas is well versed with the Tacoma standard features and available options. We discussed all options I wanted on my new truck. Blas and this manage More

by Big Phil
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Blas Cielo
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 20, 2019 -

Toyota of Naperville responded

Thanks for your positive feedback Phil! We're so glad Blas could help! Have a truly exceptional rest of your week! -Pat O'Brien, GM, pobrien@napervilletoyota.com

May 17, 2019

Didn’t expect to buy a new car. I came in for service on a 10 year old Prius. It needed substantial repairs. I’d been thinking of trading it in and decided to speak to the sales staf More

by PriusLover123!
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Adam Johnson
May 20, 2019 -

Toyota of Naperville responded

It was great to meet you! Thank you so much for this truly exceptional review. We're so glad we could help you out and thanks for being so loyal to us! See you again soon!- Adam Bennett, Service Director, abennett@napervilletoyota.com

May 17, 2019

Fourth vehicle from Toyota of Naperville Our family found our last four vehicles at Toyota of Naperville. We have worked with Meraj the last six years. He has always helped us find the type o More

by Jahlert
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Meraj Ahmed
May 20, 2019 -

Toyota of Naperville responded

Thanks so much for this review! Your truly exceptional words about us mean the world to our staff! Thanks for always being a loyal customer! Have a great rest of your week!- Pat O'Brien, GM, pobrien@napervilletoyota.com

May 17, 2019

This was our 4th vehicle We have been going to Toyota for the last 6 years! Meraj and the dealership went above and beyond for use. We had a bad year and couldn’t afford the n More

by MeghanA86
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Meraj Ahmed
May 20, 2019 -

Toyota of Naperville responded

Thank you for this truly exceptional review Meghan! Your loyalty to our dealership means the world to us. We will pass along your kind words to our staff as well. See you again soon!- Pat O'Brien, GM, pobrien@napervilletoyota.com

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