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Toyota of Naperville

Naperville, IL

4.9
8,748 Reviews
The best product in the world won’t sell itself. The staff at Toyota of Naperville takes the reputation and reliability that Toyota cars and trucks have built over the years and added their own spin. With 40 years of automotive experience, customers who enter the Naperville, IL facility will be treated to a unique car-buying experience where their needs will be listened to and are the only thing that really matters. Toyota of Naperville is one of the highest rated dealers on DealerRater.com because they have the most professional staff that is full of knowledgeable sales people who take the time to understand the unique needs of each unique guest.
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1488 W. Ogden Ave

Naperville, IL

60540

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Showing 8,748 reviews

February 05, 2019

Friendly and inviting staff Cecelia was very friendly and knowledgeable, and was able to answer any questions I had about making a first time purchase. Every staff member I encou More

by Mkelly327
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim O'Connell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Eren Gonzalez, Cecilia Nunez
Feb 06, 2019 -

Toyota of Naperville responded

Valued Customer, it's truly exceptional customers like you that make it all worth it! Thanks so much for the kind words about Tim, Eren and Cecilia. Have a great rest of the week and more! Pat O'Brien, GM, pobrien@napervilletoyota.com

February 04, 2019

Purchase of vehicle Purchased 2018 4Runner with Dave in sales. The whole experience was good he’s knowledgeable about the vehicles and making the purchase went very smoo More

by Dcboarder869
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dave Avemian
Feb 05, 2019 -

Toyota of Naperville responded

Dave, it's customers like you that make it all worth it! Here's to a truly exceptional rest of the week and more. We'll be sure to share this feedback with Dave directly. Pat O'Brien, GM, pobrien@napervilletoyota.com

February 04, 2019

Great service Peter and Meraj were great! They worked with us with pricing and we were very happy with the final price. I would recommend Toyota of Naperville to an More

by Nicole_justine88
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Peter Murray, Meraj Ahmed
Feb 05, 2019 -

Toyota of Naperville responded

Nicole, it's customers like you that make it all worth it! Here's to a truly exceptional rest of the week and more. We'll be sure to share this feedback with both Peter and Meraj directly. Pat O'Brien, GM, pobrien@napervilletoyota.com

February 04, 2019

Amazing service Great service while looking around for the vehicle that I wanted, definitely going back for future purchases and will recommend more people to go and More

by AngelicaG
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jaime Abrego
Feb 05, 2019 -

Toyota of Naperville responded

Angelica, it's customers like you that make it all worth it! Here's to a truly exceptional rest of the week and more. We'll be sure to share this feedback with Jaime directly. Pat O'Brien, GM, pobrien@napervilletoyota.com

February 03, 2019

New Tundra Spent a lot of time with Scott Bouma and it was probably the best car buying experience that we’ve had. Toyota of Naperville was a great place and we More

by Steve
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Bouma
Feb 04, 2019 -

Toyota of Naperville responded

Steve, it's customers like you that make it all worth it! Here's to a truly exceptional rest of the week and more. We'll be sure to share this feedback with Scott directly. Pat O'Brien, GM, pobrien@napervilletoyota.com

February 03, 2019

Excellent Car Buying Experience! We had a wonderful experience buying our Highlander from Adam Johnson. He was honest, upfront, friendly, helpful, and knowledgeable. Jose Rivera in More

by Katie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jose Rivera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Lisa Zwier, Adam Johnson
Feb 04, 2019 -

Toyota of Naperville responded

Katie, we hope that you're enjoying this heat wave out there! Thanks so much for your truly exceptional words about Adam, Jose, Lisa and our dealership as a whole. Have a great week! Pat O'Brien, GM, pobrien@napervilletoyota.com

February 02, 2019

New C-HR Purchased a brand new 2019 C-HR. My sales reps Scott and Erik were a pleasure to work with. They were very helpful and were able to offer me a great p More

by C-HR BASIL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Erik Mertens, Scott Bouma
Feb 04, 2019 -

Toyota of Naperville responded

Basil, we hope that you're enjoying this heat wave out there! Thanks so much for your truly exceptional words about Scott. Have a great week! Pat O'Brien, GM, pobrien@napervilletoyota.com

February 02, 2019

Great experience Zeke was very patient and knowledgeable. We took several weeks and visits to make up our minds but he was not pushy at all. We are repeat customers fo More

by Ejenine123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Zeke Beltran
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 04, 2019 -

Toyota of Naperville responded

Erica, we hope that you're enjoying this heat wave out there! Thanks so much for your truly exceptional words about Zeke. Have a great week! Pat O'Brien, GM, pobrien@napervilletoyota.com

February 01, 2019

The best car buying experience!!! I recently bought 2016 Toyota Highlander from Naperville Toyota and I was very impressed with the service they provide me. Very top notch dealer with More

by Wrobel
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kris Kosinski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 01, 2019 -

Toyota of Naperville responded

Hope you're staying warm out there, Valued Customer! Your truly exceptional words about Kris mean the world to us. Please let us know if there's anything else that we can do for you down the road! Pat O'Brien, GM, pobrien@napervilletoyota.com

January 31, 2019

Excellent service Bought a Mazda today . From Eric Heinz @ Toyota Naperville . Ececelent service all round would recommend to my friends. Great place. Thanks Eric. More

by Fional1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Erick Heinz
Feb 01, 2019 -

Toyota of Naperville responded

Hope you're staying warm out there, Fiona! Your truly exceptional words about Erick mean the world to us. Please let us know if there's anything else that we can do for you down the road! Pat O'Brien, GM, pobrien@napervilletoyota.com

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