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Toyota of Naperville

Naperville, IL

4.9
8,757 Reviews
The best product in the world won’t sell itself. The staff at Toyota of Naperville takes the reputation and reliability that Toyota cars and trucks have built over the years and added their own spin. With 40 years of automotive experience, customers who enter the Naperville, IL facility will be treated to a unique car-buying experience where their needs will be listened to and are the only thing that really matters. Toyota of Naperville is one of the highest rated dealers on DealerRater.com because they have the most professional staff that is full of knowledgeable sales people who take the time to understand the unique needs of each unique guest.
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1488 W. Ogden Ave

Naperville, IL

60540

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Showing 8,758 reviews

January 03, 2019

Great experience w/Robert-1hr delay getting to finance guy Called, ROBERT, he provided me with all the information needed, quickly efficiently and honestly. He found me several vehicles to choose from. He pr More

by Highlander
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Finance guy- Eddie, Robert Kieda
Jan 04, 2019 -

Toyota of Naperville responded

Valued Customer, thanks so much for the truly exceptional words about Robert, Eddie and our fantastic dealership here at Toyota of Naperville! It's customers like you that really make each and every day worth it. All the very best to you for now and please let us know if you need any assistance in 2019 and beyond! Pat O'Brien, GM, pobrien@napervilletoyota.com

January 02, 2019

Great experience at Toyota of Naperville! Purchased a new Toyota Tacoma TRD and traded in my Honda Accord at Naperville Toyota. A previous dealer convinced me to drive out to them (an hour aw More

by Tommyoc87
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jose Rivera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Zeke Beltran
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Abe, Kal
Jan 02, 2019 -

Toyota of Naperville responded

Tommy, it's customers like you that make it all worth it! Your truly exceptional words about the entire team mean so much to us. Here's to a wonderful 2019 and more. All the best! Pat O'Brien, GM, pobrien@napervilletoyota.com

January 02, 2019

Sales My sales person Metal was very informative and nice Explain everything and how it’s work I will return this dealership for next purchase for sure More

by Ginger
Customer Service
Recommend Dealer
Yes
Employees Worked With
Sam Guerra
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Meraj Ahmed
Jan 03, 2019 -

Toyota of Naperville responded

Happy New Year! Thanks so much for the truly exceptional review of Meraj, Sam and our dealership as a whole. Please let us know if you need anything else at all down the road. Pat O'Brien, GM, pobrien@napervilletoyota.com

January 02, 2019

Great Experience!! He was very helpful and provided us with great service. We left very happy with our purchase and recommend Mukesh to others. We bought a corolla. More

by Ravisha17
Recommend Dealer
Yes
Employees Worked With
Mukesh Mehta
Jan 03, 2019 -

Toyota of Naperville responded

Ravisha, thanks so much for your truly exceptional review of Mukesh and our dealership as as whole. Happy 2019! Pat O'Brien, GM, pobrien@napervilletoyota.com

January 02, 2019

Great! They helped me find what I wanted without a lot of haggling and I was out in under 2 1/2 hrs. WOW!! anyone who has ever bought a car before know this More

by sareed123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Peter, the manager., Jacob Basathia
Jan 03, 2019 -

Toyota of Naperville responded

Happy New Year! Thanks so much for the truly exceptional review of Jacob and our dealership as a whole. Please let us know if you need anything else at all down the road. Pat O'Brien, GM, pobrien@napervilletoyota.com

January 02, 2019

Great experience - from the beginning to the end. Fast. Efficient and very thorough. They do a great job of making sure you feel 100% happy More

by lindsay.b.borden@gmail.com
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dave Avemian
Jan 03, 2019 -

Toyota of Naperville responded

Lindsay, thanks so much for your truly exceptional review of Dave and our dealership as as whole. Happy 2019! Pat O'Brien, GM, pobrien@napervilletoyota.com

January 02, 2019

New year... new car! Leasing a second car from this location and it has been easy breezy! Working with Jacob makes me feel right at home. Overall, one of my best experienc More

by Nkarim
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jacob Basathia
Jan 03, 2019 -

Toyota of Naperville responded

Happy New Year! Thanks so much for the truly exceptional review of Jacob and our dealership as a whole. Please let us know if you need anything else at all down the road. Pat O'Brien, GM, pobrien@napervilletoyota.com

January 01, 2019

very interactive and helpful great service friendly staff all is good lets see for the maintenance and service facility how they would be ? all other part is good as i know till More

by sashi
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jose Rivera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Peter Murray, Kareem Thomas, Elizabeth Squires, Eren Gonzalez, Cecilia Nunez
Jan 01, 2019 -

Toyota of Naperville responded

Happy New Year! We thank you so much for the truly exceptional words about our entire staff. To a wonderful 2019 and more! Pat O'Brien, GM, pobrien@napervilletoyota.com

December 31, 2018

New car buy They gave me the best trade in offer and a very good price on the new car price third car bought in 5 years from Dan Wolf Toyota More

by Ckieta1
Customer Service
Recommend Dealer
Yes
Employees Worked With
Jacob Basathia
Jan 01, 2019 -

Toyota of Naperville responded

Happy New Year! We thank you for the truly exceptional words about Jacob and our dealership as a whole. All the very best for 2019 and more! Pat O'Brien, GM, pobrien@napervilletoyota.com

December 30, 2018

Great service , friendly, kind and helpful with the customer. Accommodating to the needs of the customer. I would greatly recommend the service and company to our More

by Maria1976
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dave Avemian
Dec 30, 2018 -

Toyota of Naperville responded

Maria, it's truly exceptional customers like you that make it all worth it. Thanks so much for the kind words about Dave. Happy Holidays! Pat O'Brien, GM, pobrien@napervilletoyota.com

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