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Toyota of Naperville

Naperville, IL

4.9
8,756 Reviews
The best product in the world won’t sell itself. The staff at Toyota of Naperville takes the reputation and reliability that Toyota cars and trucks have built over the years and added their own spin. With 40 years of automotive experience, customers who enter the Naperville, IL facility will be treated to a unique car-buying experience where their needs will be listened to and are the only thing that really matters. Toyota of Naperville is one of the highest rated dealers on DealerRater.com because they have the most professional staff that is full of knowledgeable sales people who take the time to understand the unique needs of each unique guest.
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1488 W. Ogden Ave

Naperville, IL

60540

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Showing 8,756 reviews

November 30, 2018

Thanks Dave for getting me in the right car! I walked in looking to kick some tires. I drove out with a new set of wheels. My family was looking at several models and after some really thoughtful More

by Iowa_Farmer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dave Avemian
Dec 03, 2018 -

Toyota of Naperville responded

Valued Customer, thanks so much for your truly exceptional review of Dave and our dealership as a whole. It's customers like you that really make it all worth it. Pat O'Brien, GM, pobrien@napervilletoyota.com

November 30, 2018

Avalon All my questions were answered by Jacob Basathia who was knowledgeable & helpful. I took a test drive. In addition to the car I was impressed with th More

by AlBrunsting
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jacob Basathia
Dec 03, 2018 -

Toyota of Naperville responded

Valued Customer, thanks so much for your truly exceptional review of Jacob and our dealership as a whole. It's customers like you that really make it all worth it. Pat O'Brien, GM, pobrien@napervilletoyota.com

November 30, 2018

Best New Car Buying Experience....Ever Mukesh was my sales representative. Very informative and helpful. He provided info but did not push. I knew we wanted a Toyota Corolla. Gave him More

by GG Wheaton
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mukesh Mehta
Dec 03, 2018 -

Toyota of Naperville responded

Your truly exceptional review of Mukesh and our dealership as a whole means the world to us, Valued Customer. Here's to hoping that you had a great weekend on your end. Pat O'Brien, GM, pobrien@napervilletoyota.com

November 30, 2018

First Time car buyer I went in a couple days ago to look into getting my first new car. Tom Clancy was great! He explained everything very clearly. And answered all of our More

by P_pink72
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Clancy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sherri
Dec 03, 2018 -

Toyota of Naperville responded

Your truly exceptional review of Tom, Sherri and our dealership as a whole means the world to us, Valued Customer. Here's to hoping that you had a great weekend on your end. Pat O'Brien, GM, pobrien@napervilletoyota.com

November 29, 2018

"EXCELLENT"- JUdy I bought my 2018 Toyota Rav4 LE with Mike Beck. He was very professional, knowledgeable, friendly & easy to deal with. Explained all the features on More

by JUDY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Beck
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 29, 2018 -

Toyota of Naperville responded

Judy, your truly exceptional review of Mike is great to see! Happy Holidays from all of us at Toyota of Naperville. Pat O'Brien, GM, pobrien@napervilletoyota.com

November 29, 2018

Enjoyable, helpful I got friendly service without high pressure. Jacob was straightforward and helped me zero in on what I needed in my next car. He gave me plenty of fr More

by Holly G
Friendliness
Recommend Dealer
Yes
Employees Worked With
Jacob Basathia
Nov 30, 2018 -

Toyota of Naperville responded

Holly, thanks so much for the truly exceptional words about Jacob and the rest of our team here at Toyota of Naperville. Please let us know if you need anything else at all on your end. We'll be right here to assist you. Pat O'Brien, GM, pobrien@napervilletoyota.com

November 28, 2018

Great Experience We bought a new 2018 RAV4. Harvey Nyien helped us to make our final decision without being pushy. He was knowledgeable and patient with us, as we had More

by RickL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Harvey Nyien
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jose Rivera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 28, 2018 -

Toyota of Naperville responded

This truly exceptional review is so great to hear, Rick! We'll be sure to share this directly with both Harvey and Jose on our end. All the best for now! Pat O'Brien, GM, pobrien@napervilletoyota.com

November 28, 2018

Friendly folks Meraj was friendly and knew a lot about the car. It was a pleasure to meet him, to talk to him, and to do business with him. More

by Seneca1854
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Meraj Ahmed
Nov 29, 2018 -

Toyota of Naperville responded

Asad, your truly exceptional words about Meraj is so great to hear! Please let us know if there's anything else that we can do for you down the road. Happy Holidays! Pat O'Brien, GM, pobrien@napervilletoyota.com

November 28, 2018

Excellent service 11/28/2018 This review is about the service department. Best experience at a car shop I've ever received. There was transparency and communication the whole ti More

by Parulvaanya
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sherrie P, Erick Heinz
Nov 29, 2018 -

Toyota of Naperville responded

Valued Customer, your truly exceptional review of both Erick and Sherri is great to see! Happy Holidays from all of us at Toyota of Naperville. Pat O'Brien, GM, pobrien@napervilletoyota.com

November 27, 2018

Mukesh was very helpfu!! Mukesh was great! He listened to what I would like in the Toyota RAV4. He was very thorough and found the Rav4 for me at a good price. I would reco More

by Becky
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mukesh Mehta
Nov 28, 2018 -

Toyota of Naperville responded

Becky, your truly exceptional feedback about Mukesh is so great to hear! Please let us know if there's anything else that we can do for you down the road. Happy Holidays! Pat O'Brien, GM, pobrien@napervilletoyota.com

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