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Toyota of Naperville
Naperville, IL
8,828 Reviews
The best product in the world won’t sell itself. The staff at Toyota of Naperville takes the reputation and reliability that Toyota cars and trucks have built over the years and added their own spin. With 40 years of automotive experience, customers who enter the Naperville, IL facility will be treated to a unique car-buying experience where their needs will be listened to and are the only thing that really matters. Toyota of Naperville is one of the highest rated dealers on DealerRater.com because they have the most professional staff that is full of knowledgeable sales people who take the time to understand the unique needs of each unique guest.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 10:00 AM - 8:00 PM
Tuesday 10:00 AM - 8:00 PM
Wednesday 10:00 AM - 8:00 PM
Thursday 10:00 AM - 8:00 PM
Friday 10:00 AM - 8:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 7:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 7:00 AM - 3:00 PM
Sunday Closed
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Showing 8,828 reviews
September 05, 2018
Great service experience for my vehicle. i would like to say that my experience was amazing, great service. thanks James Zidlicky the service advisor that took care of me. aweseome job. i would like to say that my experience was amazing, great service. thanks James Zidlicky the service advisor that took care of me. aweseome job. More
by Jwin
Employees Worked With
September 05, 2018
Thank you! Toyota of Naperville was completely professional and informed us every step of the way for the purchase of my first car. Our dealer, Meraj, was thorou Toyota of Naperville was completely professional and informed us every step of the way for the purchase of my first car. Our dealer, Meraj, was thorough and very kind. Thank you for making my day! More
by Oayegbusi
Employees Worked With
Meraj Ahmed
September 04, 2018
Pleasant experience and good customer service Nadeem Mirza is a very knowledgeable sales associate. He made this whole process very easy and pleasant. I would recommend this dealership and Nadeem Nadeem Mirza is a very knowledgeable sales associate. He made this whole process very easy and pleasant. I would recommend this dealership and Nadeem to anyone. More
by Toyota1
September 03, 2018
new car purchase Elizabeth Squires has always been great to deal with 4 time to lease or purchase using her assistance. would requimend her to others. THANK YOU Elizabeth Squires has always been great to deal with 4 time to lease or purchase using her assistance. would requimend her to others. THANK YOU More
by bill anderson
Employees Worked With
Elizabeth Squires, Eren Gonzalez
September 02, 2018
Courteous, friendly and helpful Our sales agent, Robert, was very informative and knowledgeable. He was pleasant and courteous. There was minimal " wait time" in processing our sal Our sales agent, Robert, was very informative and knowledgeable. He was pleasant and courteous. There was minimal " wait time" in processing our sale and the car was prepped and ready for us. We were pleasantly surprised to find the running boards we thought we would have to order and return at a later date to have installed were installed on the car when we came to purchase and pick it the new car up. Every employee we integrated with was polite, friendly and quite helpful. My husband has used the service department at this dealership in the past and had an excellent experience with the mechanics he dealt with and with the work done on the vehicle in for service. More
by auntieM
Employees Worked With
Gabriel Seversen, Eddie Loera, Robert Kieda
September 01, 2018
Exceptional Service! Meraj Ahmed was an excellent consultant and made the process enjoyable and easy. I highly recommend this Toyota dealership and Meraj as a consultant. Meraj Ahmed was an excellent consultant and made the process enjoyable and easy. I highly recommend this Toyota dealership and Meraj as a consultant. 10 our of 10, would go again! More
by tiamarie97
September 01, 2018
Excellent Sales Experience I recently visited this dealership to purchase my lease. Jacob Basathia was very approachable, friendly, and professional. In fact, every interaction I recently visited this dealership to purchase my lease. Jacob Basathia was very approachable, friendly, and professional. In fact, every interaction I had during my visit was non pushy, easy, and again professional. I highly recommend coming in to Toyota of Naperville for vehicle purchases or service. More
by Urathore
Employees Worked With
Gabriel Severson, Jacob Basathia
September 01, 2018
Excellent customer service ! Best dealership I have ever been too Kareem was so helpful and helped me get my dream car the Toyota Camry Se 2018 ! Toyota Naperville Best dealership I have ever been too Kareem was so helpful and helped me get my dream car the Toyota Camry Se 2018 ! Toyota Naperville More
by Jsand08
Employees Worked With
Kareem Thomas
September 01, 2018
Great service Zeke Beltran was great! He was helpful, knowledgeable, and friendly. We had a great experience buying our new car. We will be back again for our next Zeke Beltran was great! He was helpful, knowledgeable, and friendly. We had a great experience buying our new car. We will be back again for our next car. More
by Jeannied
September 01, 2018
Buy a prius I had a great experience buying a car here. Alain was very helpful, friendly and accommodating with my requests to test-drive the vehicle and inspect I had a great experience buying a car here. Alain was very helpful, friendly and accommodating with my requests to test-drive the vehicle and inspect it. The whole process went very smoothly and I never felt pressured into buying anything I didn't want. I will definitely be back for other purchase needs. More
by Dirk
Employees Worked With
Alain Vilma
