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Toyota of Naperville

Naperville, IL

4.9
8,743 Reviews
The best product in the world won’t sell itself. The staff at Toyota of Naperville takes the reputation and reliability that Toyota cars and trucks have built over the years and added their own spin. With 40 years of automotive experience, customers who enter the Naperville, IL facility will be treated to a unique car-buying experience where their needs will be listened to and are the only thing that really matters. Toyota of Naperville is one of the highest rated dealers on DealerRater.com because they have the most professional staff that is full of knowledgeable sales people who take the time to understand the unique needs of each unique guest.
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1488 W. Ogden Ave

Naperville, IL

60540

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Showing 8,743 reviews

March 29, 2018

I had a great experience at the naperville store I had a painless experience. I received the car I wanted and features that I wanted. I would recommend this dealership and the excellent staff. More

by movieman
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Harvey Nyien
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sherri Pacchiano
Mar 29, 2018 -

Toyota of Naperville responded

Valued Customer, thanks so much for the truly exceptional words about Harvey, Sherri and our dealership as a whole. We'll be just down the road next time you need anything at all on your end. Pat O'Brien, GM, pobrien@napervilletoyota.com

March 29, 2018

Great Customer experience. Kareem was great to work with. He was working with multiple customers at the same time and still was able to assist me with my car purchase. Very ha More

by cat75
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kareem Thomas
Mar 30, 2018 -

Toyota of Naperville responded

Valued Customer, thanks so much for your truly exceptional words about Kareem and our dealership as a whole. Here's to a great weekend and more from all of us at Toyota of Naperville. Pat O'Brien, GM, pobrien@napervilletoyota.com

March 29, 2018

Excellent customer experience I've been taking my old RAV4 for service here for 16 years and found them to be reliable, honest, and very pleasant to work with. Just bought a new R More

by Barbara Lipkin
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Justin Buck
Mar 30, 2018 -

Toyota of Naperville responded

Barbara, thanks so much for your truly exceptional words about Justin and our dealership as a whole. It's customers like you that make it all worth it! Pat O'Brien, GM, pobrien@napervilletoyota.com

March 29, 2018

Always easy and smooth transaction. I bought four of my vehicles with in five years at Toyota of Naperville and I have been dealt with very good service, understanding and fair price. More

by Bugoy
Recommend Dealer
Yes
Employees Worked With
Dave Avemian
Mar 30, 2018 -

Toyota of Naperville responded

Valued Customer, thanks so much for the truly exceptional words about Dave and our dealership as a whole. We'll be just down the road next time you need anything at all on your end. Pat O'Brien, GM, pobrien@napervilletoyota.com

March 29, 2018

Customer satisfaction I purchased a Highlander from the dealership at Toyota of Naperville. I am very pleased with the courtesy and help from Mr. Jacob Basathia and the sup More

by kerdjm
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jacob Basathia
Mar 30, 2018 -

Toyota of Naperville responded

Valued Customer, your truly exceptional words about Jacob mean the world to us. Here's to a wonderful rest of the week and more! Pat O'Brien, GM, pobrien@napervilletoyota.com

March 29, 2018

Awesome Cece was super patient with me, and helped me leave with a car that fit my budget and was brand new ! I made her go through a lot, because I was very More

by Luortega77
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dwight Nash, Cecilia Nunez, Sherri Pacchiano
Mar 30, 2018 -

Toyota of Naperville responded

Valued Customer, thanks so much for your truly exceptional words about Cecilia, Dwight, Sherri and our dealership as a whole. Here's to a great weekend and more from all of us at Toyota of Naperville. Pat O'Brien, GM, pobrien@napervilletoyota.com

March 28, 2018

Well done After a long day of used van shopping we decided to try one last dealership. We were pleased with the service. Dave and Tim took care of us - replaci More

by Momoffive
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim O'Connell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dave Avemian
Mar 28, 2018 -

Toyota of Naperville responded

Valued Customer, thanks so much for the truly exceptional words about Dave, Tim and our dealership as a whole. We'll be just down the road next time you need anything at all on your end. Pat O'Brien, GM, pobrien@napervilletoyota.com

March 28, 2018

Camry Guy Scott did a great job working me on getting my car! He was very knowledgeable and patient with our process. I would recommend working with him! More

by Jdcook
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Bouma
Mar 29, 2018 -

Toyota of Naperville responded

Valued Customer, thanks so much for the truly exceptional words about Scott and our dealership as a whole. We'll be just down the road next time you need anything at all on your end. Pat O'Brien, GM, pobrien@napervilletoyota.com

March 28, 2018

Simple. Financing scenario was laid out. Very informative and easy process with Larry Dulik. I came in explaining the important features to me in a mid-size Toyota. Was able to get best-case More

by Matthew Moccio
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Larry Dulik, Sherri Pacchiano
Mar 29, 2018 -

Toyota of Naperville responded

Matthew, thanks so much for the truly exceptional words about Larry and our dealership as a whole. We'll be just down the road next time you need anything at all on your end. Pat O'Brien, GM, pobrien@napervilletoyota.com

March 27, 2018

Just Purcased our 4th Vehicle Toyota of Naperville provides excellent vehicle service and assistance in choosing a new vehicle. We just purchased our 4th vehicle from Harvey Nyien More

by generalsherman
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Harvey Nyien
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 28, 2018 -

Toyota of Naperville responded

Valued Customer, thanks so much for the truly exceptional words about Harvey and our dealership as a whole. We'll be just down the road next time you need anything at all on your end. Pat O'Brien, GM, pobrien@napervilletoyota.com

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