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Toyota of Naperville

Naperville, IL

4.9
8,854 Reviews
The best product in the world won’t sell itself. The staff at Toyota of Naperville takes the reputation and reliability that Toyota cars and trucks have built over the years and added their own spin. With 40 years of automotive experience, customers who enter the Naperville, IL facility will be treated to a unique car-buying experience where their needs will be listened to and are the only thing that really matters. Toyota of Naperville is one of the highest rated dealers on DealerRater.com because they have the most professional staff that is full of knowledgeable sales people who take the time to understand the unique needs of each unique guest.
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1488 W. Ogden Ave

Naperville, IL

60540

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Showing 8,854 reviews

August 11, 2017

toyota rav WE CAME TO TOYOTA OF NAPERVILLE TO CHECK CARS, HOWEVER BEACAUSE OF kRIS WE LEFT WITH NEW TOYOTA RAV4. KRIS WAS VERY PROFESIONAL AND KNEW ALOT ABOUT CA More

by r4
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kris Kosinski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 11, 2017 -

Toyota of Naperville responded

We're so pleased to have you as such an enthusiastic Valued Customer! Thanks so much for the kind words about Kris as well. We'll be just down the road if you're in need of another truly exceptional experience on your end. Pat O'Brien, GM, pobrien@napervilletoyota.com

August 10, 2017

New Tundra I bought a brand new 2016 Tundra to use as a work truck for my siding and roofing company. I worked with Jessica. She was very helpful and the manager More

by GeoMendezjr
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jessica Mendez
Aug 11, 2017 -

Toyota of Naperville responded

Valued Customer, thanks so much for the very kind words about Jessica and your Tundra purchase! Another truly exceptional experience awaits you down the road if you're ever in need again. Pat O'Brien, GM, pobrien@napervilletoyota.com

August 10, 2017

Great Experience! We were referred to Toyota of Naperville via the Costco car purchasing program. Jose met us at the door and immediately started to get to know us and More

by mcap
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jose Rivera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 10, 2017 -

Toyota of Naperville responded

Valued Customer, thanks so much for the very kind words about Jose and our dealership as a whole. It's customers like you that make it all worth it. Another truly exceptional experience is just down the road next time you're in need. Pat O'Brien, GM, pobrien@napervilletoyota.com

August 10, 2017

Awesome Customer Service Really fast and quick. Usually spend forever at the dealership, but everything was handled quickly and efficiently. Awesome employees that were assist More

by marissamc1988
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dwight Nash, A.J. Reilly, Jesse Sheppard
Aug 10, 2017 -

Toyota of Naperville responded

Marissa, thanks so much for the kind words about our entire staff here at Toyota of Naperville. Another truly exceptional experience is just down the road if you're ever in need again! Pat O'Brien, GM, pobrien@napervilletoyota.com

August 10, 2017

Great place to buy a car We have purchased/leased all our vehicles from Toyota of Naperville since the mid 90's. The sales and service is excellent. Our salesman was Jesse She More

by sconnor1218
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chase D. , Dwight Nash, A.J. Reilly, Jesse Sheppard
Aug 11, 2017 -

Toyota of Naperville responded

Valued Customer, thanks so much for the kind words about Dwight, Jesse, A.J. and Chase here at Toyota of Naperville. All the best for now and just know that another truly exceptional experience is just down the road if you're in need at all. Pat O'Brien, GM, pobrien@napervilletoyota.com

August 09, 2017

2017 Highlander Lease - Exceptional Experience Leased a 2017 Highlander and had a great experience. Salesman Justin Buck made the process painless and enjoyable. He communicated every step of the w More

by DarrinJ1970
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Justin Buck
Aug 09, 2017 -

Toyota of Naperville responded

Darrin, thanks so much for the kind words about Justin and our dealership as a whole! If you need another truly exceptional experience on your end, just know that we'll be right around the corner to help you in any way that we can. Pat O'Brien, GM, pobrien@napervilletoyota.com

August 09, 2017

The Dealer makes a difference My husband and I had been looking to replace his car for quite a few months. We visited several dealerships over the past month, and had narrowed our More

by JaKu
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dwight Nash, and the gentleman in the finance office - Iam K (sorry, I did not get his full name), Ivon Correa, Dave Avemian
Aug 09, 2017 -

Toyota of Naperville responded

Valued Customer, thanks so much for the kind words about our entire truly exceptional staff here at Toyota of Naperville. It's customers like you that make it all worth it! All the best for now and here's to a great rest of the summer and more! Pat O'Brien, GM, pobrien@napervilletoyota.com

August 09, 2017

Excellent service Genuine people are work they are all nice. I got my car from Jacob and he explaine me verry well. great customer service. nice deal on proce. More

by Dixit9894
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jacob Basathia, Gary Jaros
Aug 10, 2017 -

Toyota of Naperville responded

Valued Customer, thanks so much for the kind words about Jacob and Gary here at Toyota of Naperville. It's customers like you that make it all worth it. If you're ever in need of another truly exceptional experience down the road, just know that we'll be right here to assist you. Pat O'Brien, GM, pobrien@napervilletoyota.com

August 09, 2017

Jessica Mendez is AMAZING! We will be recommending her to anyone looking to buy a vehicle. She was friendly, excited to work with us, and made our experience great. More

by Maureen olsen
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jessica E Mendez
Aug 09, 2017 -

Toyota of Naperville responded

Maureen, thank so much for the truly exceptional review of Jessica and your recent experience with us. It's customers like you that make each and every day worth it. All the best for now and here's to a great rest of the summer & more! Pat O'Brien, GM, pobrien@napervilletoyota.com

August 08, 2017

Excellence in Sales Harvey Nyien was a wonderful salesman to deal with. His attention to detail when Presenting the features of an automobile are stellar. He is a wonderf More

by Billz
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Harvey Nyien
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ulises Garcia, Dwight Nash, A.J. Reilly, Ivon Correa
Aug 09, 2017 -

Toyota of Naperville responded

William, we thank you so much for the kind words about our entire team here at Toyota of Naperville. It's customers just like you that make it all worth it! All the best for now and just remember that another truly exceptional experience awaits you next time you're in need down the road. Pat O'Brien, GM, pobrien@napervilletoyota.com

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