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Toyota of Naperville

Naperville, IL

4.9
8,792 Reviews
The best product in the world won’t sell itself. The staff at Toyota of Naperville takes the reputation and reliability that Toyota cars and trucks have built over the years and added their own spin. With 40 years of automotive experience, customers who enter the Naperville, IL facility will be treated to a unique car-buying experience where their needs will be listened to and are the only thing that really matters. Toyota of Naperville is one of the highest rated dealers on DealerRater.com because they have the most professional staff that is full of knowledgeable sales people who take the time to understand the unique needs of each unique guest.
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1488 W. Ogden Ave

Naperville, IL

60540

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Showing 8,792 reviews

July 05, 2017

A great experience from start to finish I was in the market for a Toyota Prius and I called 9 different dealerships for pricing on the phone. Lisa at Toyota of Naperville gave me the best p More

by rio919
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lisa in internet ssales, Jessica Mendez in sales, and Carlos in finance department.
Jul 06, 2017 -

Toyota of Naperville responded

Thanks so much for your kind words about our entire team here at Toyota of Naperville. You know that you're due for a truly exceptional experience each and every time you visit—please let us know if you need anything else from our end! All the best for now. Pat O’Brien, GM, pobrien@napervilletoyota.com

July 04, 2017

Thank you Mukesh and Peter really helped my family yesterday get into the right car for us. We really appreciate the time and attention and the ease of doing b More

by Toyota
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Peter Murray, Mukesh Mehta
Jul 05, 2017 -

Toyota of Naperville responded

Valued Customer, thanks so much for your kind words about Mukesh, Peter, Joe and our dealership as a whole. Here at Toyota of Naperville, we strive each and every day for a truly exceptional experience across the board. All the best for now and we hope that you had a great Fourth of July weekend! Pat O’Brien, GM, pobrien@napervilletoyota.com

July 04, 2017

Great work Everybody was extremely friendly and knowledgeable. We arrived late at the dealership but it did not make a difference, every question and doubts More

by Benoit
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Samantha Mrozek and A.J. Reilly, Dave Avemian
Jul 05, 2017 -

Toyota of Naperville responded

Valued Customer, thanks some much for your kind words about Dave, Samantha, A.J. and our dealership as a whole! It's customers like you that make it all worth it. If you need anything else at all down the road, just know that we're only a short drive away! Pat O’Brien, GM, pobrien@napervilletoyota.com

July 03, 2017

Extremely helpful and knowledable Jacob Basathia. He was very helpful and very respectful to my family. We purchased a new Camry and we are very happy with our experience. More

by Avah
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jacob Basathia, Dwight Nash, A.J. Reilly
Jul 05, 2017 -

Toyota of Naperville responded

Valued Customer, we're so pleased that you had such a truly exceptional experience with our entire staff here at Toyota of Naperville. Happy trails to you for now and please let us know if you have any bumps along the way. Pat O’Brien, GM, pobrien@napervilletoyota.com

July 02, 2017

Great Experience From start to finish my car buying experience was great. I've been to a lot of car dealers in my life, but Toyota of Naperville makes you feel welcome More

by Young7699
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jacob Basathia, Eren Gonzalez
Jul 03, 2017 -

Toyota of Naperville responded

Valued Customer, thanks so much for the kind words about Jacob, Eren and our dealership as a whole. You really make our heart swell when we see such a great, 5-star review like this. All the best for now and happy Fourth! Pat O’Brien, GM, pobrien@napervilletoyota.com

July 02, 2017

Excellent Service! Dave and his manager Suha provided great service. Gave me good price on a used car. the entire process was very easy. I would recommend Dave if you ar More

by Basic
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Dave Avemian
Jul 03, 2017 -

Toyota of Naperville responded

We're so pleased that hear that Dave and Suha we're able to deliver such a truly exceptional experience here at Toyota of Naperville. If you need anything else down the road, just know that a Valued Customer like yourself is always welcome. Pat O’Brien, GM, pobrien@napervilletoyota.com

July 02, 2017

Very goog attitude and professional processing. To make the deal, he tried all different models for us and keep talking with his manager. Finally we chosed the one we like and most impressive, he di More

by Rav4deaker
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jose Rivera, Alain Vilma
Jul 03, 2017 -

Toyota of Naperville responded

Valued Customer, thanks so much for the kind words about both Alain and Jose here at Toyota of Naperville. We strive each and every day for a truly exceptional experience. Happy Fourth! Pat O’Brien, GM, pobrien@napervilletoyota.com

July 01, 2017

bought new RAV4 completely satisfied, Excellent with their service and customer service would definitely recommend if you need a car they were very patient with me an More

by arman
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cecilia Nunez
Jul 03, 2017 -

Toyota of Naperville responded

Here's to many, many years of happy driving in your RAV4! We're so pleased to hear that Cecilia was able to help you out so much with all your questions. All the best for now and just know that another truly exceptional experience awaits you down the road if you're ever in need. Happy Fourth! Pat O’Brien, GM, pobrien@napervilletoyota.com

July 01, 2017

Excellent car purchasing experience! The whole process of our purchase, from start to finish, was handled professionally and positively by each person in this dealership, but particularly More

by lper
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sam Guerra
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ivon Correa
Jul 03, 2017 -

Toyota of Naperville responded

Thanks so much for the kind words about Sam and Ivon—definitely two of the best here at Toyota of Naperville. If you need anything else at all down the road, just know that another truly exceptional experience awaits you. Happy Fourth! Pat O’Brien, GM, pobrien@napervilletoyota.com

July 01, 2017

Awesome First time owning a car and this was a great experience. Cecilia was very helpful and proved to be a great salesperson. would definitely recommend More

by Arod1012
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cecilia Nunez
Jul 03, 2017 -

Toyota of Naperville responded

We'll be sure to pass these kind words on to Cecilia. Here's to a great Fourth and more! We'll be right here if you need another truly exceptional experience in any facet. Pat O’Brien, GM, pobrien@napervilletoyota.com

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