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Toyota of Naperville

Naperville, IL

4.9
8,756 Reviews
The best product in the world won’t sell itself. The staff at Toyota of Naperville takes the reputation and reliability that Toyota cars and trucks have built over the years and added their own spin. With 40 years of automotive experience, customers who enter the Naperville, IL facility will be treated to a unique car-buying experience where their needs will be listened to and are the only thing that really matters. Toyota of Naperville is one of the highest rated dealers on DealerRater.com because they have the most professional staff that is full of knowledgeable sales people who take the time to understand the unique needs of each unique guest.
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1488 W. Ogden Ave

Naperville, IL

60540

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Showing 8,757 reviews

March 03, 2017

Quality and Kind Service Kareem was the person who I worked with in 2015 for my vehicle lease and everything he did back then was great. I went in today, March 3 to lease a ne More

by EcclestonJ
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kareem Thomas
March 03, 2017

New Highlander I went to Toyota of Naperville interested in a '17 Toyota Highlander. Larry D. provided excellent help in explaining the features and functionality o More

by kilsdonk19
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Larry Dulik
March 03, 2017

Highlander Classy and professional staff, was between a Highlander and a Nissan Pathfinder. In the end the quality staff is what ultimately was reason for my 2nd More

by Adam
Customer Service
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Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim O'Connell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kal ( in finance), Dwight Nash, Dave Avemian, Faisal Haque
March 02, 2017

Excellent, non-pressured experience. I was beyond pleased with my experience at Toyota of Naperville. Specifically with my sales person, Jacob Basathia, who went above and beyond to make More

by Hope P.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jacob Basathia
March 02, 2017

New 4Runner Purchase Kareem did a great job explaining the vehicle's features, made recommendations on pros/cons of buying versus leasing and was very patient throughout t More

by T.Rick9
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kareem Thomas
March 01, 2017

Respectful and Helpful My experience was great my sales person was very honest, respectful and helpful. I rated 4 stars because there's always room for improvement. We rece More

by Camryfamily12
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andrea Santeliz and Lisa Zwier, Jacob Basathia, Dwight Nash, Gary Jaros
March 01, 2017

Jose was great to work with for me and my elderly Mother Jose had a lot of patience with my Mother and worked with us very well to accommodate our car and budget needs over a 2 day period of decision making. More

by Mary S
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jose Rivera
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 28, 2017

Very Professional So far, my family has purchased numerous cars from Kris and every time it's been a pleasure. I have also referred multiple friends to Kris who have r More

by l8knight2123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kris Kosinski
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 28, 2017

Excellent This was a great experience. I wish the sales process was not done in stages: first the sales rep; then after market and then the finance person. More

by bretthweiss
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Larry Dulik
February 28, 2017

Great Auto Experience Great selection of cars, competitive prices, and definitely customer focused. This was my second Toyota that I purchased from them, and in each cas More

by none
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jacob Basathia, Shannon Garofalo, Eren Gonzalez, Kim Tedrow
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