Toyota of Naperville

Mike Beck was very helpful Mike was patient and showed me a large number of cars - did not pressure me to purchase anything - and was focused in helping me find a car that met o Mike was patient and showed me a large number of cars - did not pressure me to purchase anything - and was focused in helping me find a car that met our needs. More

Russ is a great person to work with! Overall, I am very happy with my purchase with Russ Harris. I traded in my 2002 Avalon and tried to get a new Corolla. I've been here before to my car Overall, I am very happy with my purchase with Russ Harris. I traded in my 2002 Avalon and tried to get a new Corolla. I've been here before to my cars serviced before, so I knew the facility was great and there were plenty of stocks in this dealership. I contacted the dealership through website by looking up cars on the site, checked the financing options and requested the quote. One of the web communication person contacted me back within a few hours. The estimate was detail with varying cost & discounts with different financing option. When I visited the dealer, I started working with Russ Harris, a very nice, calm and kind person to work with. He pulled up my estimate from the system and showed the car and explained very well with trims and options. The online estimate was the same as when I was there. When I asked for getting accurate value for my trade-in car he changed it for me and started making deals with his officer. I had to deal with some discounts and financing option, and he tried to respond to my requests with patience. He didn't hide anything when I asked the detail questions. I was able to get 60 mo. 0% financing on 16' Corolla LE at a fairly good price. He called me a few days after my purchase to follow-up with my car. I am really satisfied with his service and I would definitely recommend him to anyone. Of course, even though the dealers have good reputations I recommend you to research lots of things before heading to shop to make the best deal out of your purchase. More

My family buys all their cars from Jacob Basathia Toyota of Naperville is great to do business with. I have personally bought 2 Toyotas there, both from Jacob. Jacob is friendly, honest and extremely Toyota of Naperville is great to do business with. I have personally bought 2 Toyotas there, both from Jacob. Jacob is friendly, honest and extremely helpful. My parents have bought 3 cars from Jacob as well. Buying a car can be very stressful and he really puts you at ease and makes the process so much easier. Everyone at this dealership was top notch. More

Excellence at it's best There's something more than excellent customer service in this dealership. They'll go above and beyond to make you feel like family. Couldn't be more There's something more than excellent customer service in this dealership. They'll go above and beyond to make you feel like family. Couldn't be more satisfied. Thanks More

Nice, very nice I had a "salesman" named Kareem. Not only was he patient with me, but he was helpful in only telling me about cars I that he new I'd be interested in. I had a "salesman" named Kareem. Not only was he patient with me, but he was helpful in only telling me about cars I that he new I'd be interested in. More

Best car buying experience! Kareem Thomas was so awesome helping us find a car for my boyfriend that I bought a new one too! He was patient with us and didn't make us feel presse Kareem Thomas was so awesome helping us find a car for my boyfriend that I bought a new one too! He was patient with us and didn't make us feel pressered in any way. He found what we were looking for and was super friendly. Would defiantly recommend any one looking for a car to meet with him. More

Expertise men ,who know what they are doing Jacob was a very helpful and curteous salesperson. We had a very enjoyable experience. Very happy with our purchase. We would recommend Jacob to an Jacob was a very helpful and curteous salesperson. We had a very enjoyable experience. Very happy with our purchase. We would recommend Jacob to anyone looking for a car. More

Great Experience! Harvey Nyien was very helpful who made the buying process very simple for us. The showroom was spacious and the people we met were very pleasing. Harvey Nyien was very helpful who made the buying process very simple for us. The showroom was spacious and the people we met were very pleasing. More

Great car dealership Kareem took very good care of me when buying my first car. I highly recommend this dealership. They will do everything they can to get you the best de Kareem took very good care of me when buying my first car. I highly recommend this dealership. They will do everything they can to get you the best deal on your car. More

Wonderful experience We worked with Larry to obtain our 2015 Toyota Highlander and he was very informative, patient and helped us get a great price on a fully loaded vehic We worked with Larry to obtain our 2015 Toyota Highlander and he was very informative, patient and helped us get a great price on a fully loaded vehicle. He was very personable and we would buy a car from him again in a heartbeat. More