Toyota of Naperville

Amazing Experience! Recently bought my Cerified Pre-Owned 2015 Scion FR-S here. The experience was nothing short of amazing. My Sales Associate, Janine Turner was nothing Recently bought my Cerified Pre-Owned 2015 Scion FR-S here. The experience was nothing short of amazing. My Sales Associate, Janine Turner was nothing short of amazing. She gave me a great deal, worked with me every step of the way and went out of her way in so many ways to make this not only an easy and stress-free experience, but to ensure I was happy with the car I was purchasing and that every single one of my (sometimes unreasonable) concerns and needs were met. Did i mention she's actually informed about the vehicles she sells? I'm an automotive enthusiast and the amount of times I have walked into a dealership to ask questions about a car, only to be met with total ignorance over what they were selling has been laughable. Not Janine. Bonus points: She can actually drive a manual transmission. Huge respect. I typically DREAD the idea of buying a car, but this was hands down the smoothest sailing I've ever experienced and I honestly credit it to Janine more than anything. You need a car? Go see her. You won't regret it. We took care of everything over the course of several days. I made several small trips, we settled on a price over over the phone, I put a deposit down, she got the car cleaned up in a jiffy even when I randomly moved my pick-up date up by a day, and she had me out of my old car and into my new one in two hours flat. She never pressured me and she was always patient. Serkan in service also gets a shout out. He listened to my concers about an earlier model year of the FR-S and answered every technical question and historical service question (Within reason) that I could throw at him. He's awesome, too! A++++ Would buy again if Toyota ever makes another interesting sports car to buy. :) More

Service Satisfaction Customer service is always an amazing experience when visiting Toyota of Naperville, Mike Librizzi has an excellent attitude, a smile and reassurance Customer service is always an amazing experience when visiting Toyota of Naperville, Mike Librizzi has an excellent attitude, a smile and reassurance that the problem will be resolved...Always willing to satisfy the customer, nothing replaces the feeling of knowing that you're being taking care of... More

2nd Tundra Dave is the best dealer representative (not just sales person) I have ever delt with. I live 3 miles from another Toyota dealer and travel here becaus Dave is the best dealer representative (not just sales person) I have ever delt with. I live 3 miles from another Toyota dealer and travel here because of Dave. More

Purchase of new vehicle, excellent quality and timeliness I was recommended to this dealership and specifically Mr. Kosinski for the purchase of a new vehicle. I called ahead of time for him to find me the ex I was recommended to this dealership and specifically Mr. Kosinski for the purchase of a new vehicle. I called ahead of time for him to find me the exact vehicle, with the terms of the lease and the payments. He called the night before, with all the terms and all information requested. When I drove in Saturday morning, everything we discussed the night before was printed, ready to sign. No arguing, no falsehoods, no tricks. Everything was ready, I was in and out in an hour with a new vehicle. More

Easy car experience We bought our Toyota with Mike Beck. He always helpful since the beginning without being too pushy. He is also knowledgeable and friendly. Highly rec We bought our Toyota with Mike Beck. He always helpful since the beginning without being too pushy. He is also knowledgeable and friendly. Highly recommend! More

My first New Car From my first contact with Toyota of Naperville online with May Telles and walking in the door to be greeted by Scott Bouma to signing the final paper From my first contact with Toyota of Naperville online with May Telles and walking in the door to be greeted by Scott Bouma to signing the final paperwork with Carlos, the experience was a great one. Scott answered all my questions and helped me to get the best deal possible on my 2017 Corolla. The entire team made me feel like family. More

A very pleasant experience Harvey Nyien and Justin Buck did a good job of working with me when I purchased a new Rav4. Harvey was very knowledgeable about the vehicle and very p Harvey Nyien and Justin Buck did a good job of working with me when I purchased a new Rav4. Harvey was very knowledgeable about the vehicle and very patient explaining all the "goodies" that came on the vehicle. I would hartily recomend either one or both as a good sales representative. More

Easiest car buying experience I worked with Janine and she was very knowledgeable and took the time to show me everything I wanted to see. She was not pushy and I did not feel pres I worked with Janine and she was very knowledgeable and took the time to show me everything I wanted to see. She was not pushy and I did not feel pressured into anything. She really listened to me and what I was looking for and provided me with many options so I could choose the best car and the best price for me. Once I made my decision the process to purchase the car was very easy and quick! More

We Always Buy From Jacob Basathia For many years my Father and Mother myself my two sisters have purchased various Toyotas from Jacob Basathia. He is a very intelligent and trustwothy For many years my Father and Mother myself my two sisters have purchased various Toyotas from Jacob Basathia. He is a very intelligent and trustwothy man. He makes the car buying process very easy and gives help and information when asked. I am someone if pressured will leave the dealership, he has always made me feel comfortable buying a car. We feel that our deals are fair and we are well informed. Jacob Basathia is the number one reason we come back to Toyota of Naperville. We have all been very happy with the Dealership, the serive department and even the people who answer the phones. Overall a very good experience. More

Service visit. Mike Librizzi took care of me. My car was ready sooner than quoted and Mike went over all the service points in detail. Excellent experience Mike Librizzi took care of me. My car was ready sooner than quoted and Mike went over all the service points in detail. Excellent experience More