Toyota of Naperville

Wonderful buying experience Toyota of naperville was the best car buying experience I have ever had. Fast and friendly service. We will definitely be back! Thank you so much for Toyota of naperville was the best car buying experience I have ever had. Fast and friendly service. We will definitely be back! Thank you so much for everything! I love my car!!! More

"Second Purchase of Showroom RAV4" I came in for routine maintenance of my daughter-in-law's Toyota Corolla and while waiting and looking around the showroom sipping my complimentary I came in for routine maintenance of my daughter-in-law's Toyota Corolla and while waiting and looking around the showroom sipping my complimentary coffee I was taken by a new RAV4 with great styling and color (hot lava). As a very satisfied owner of a 2009 RAV4 I was quickly thinking of a possible trade-in when Dave Zidlicky, Sales Consultant approached me and was most attentive. He offered to quote me a trade-in price. Well in a very short time the deal was consummated. Sold by the vehicle and and the salesman for a most pleasant buying experience. My second purchase of a RAV4 directly from a showroom floor and I could not have been more pleased. Who knows perhaps in a few years this may be another repeat event. More

Loved our sales person. Bought 2 cars and did so because of As noted above this dealership has some of the brst individuals to work with. Oue sales personwent above and beyond to help us in every way to purcha As noted above this dealership has some of the brst individuals to work with. Oue sales personwent above and beyond to help us in every way to purchase 2 new cars. She is the main reason we did so More

Purchase of a new 2017 Camry I was pleased with the professional service, attention to detail, and response to my questions. Every step of the sales process was handled profession I was pleased with the professional service, attention to detail, and response to my questions. Every step of the sales process was handled professionally. David was attentive to my needs and realized I needed time to process as this was a huge decision for me. I drove to Naperville even though I have a Toyota dealership here in town. I am glad I made the drive. More

Oil Change. I have been using the Service Dept. at Toyota for years and have been extremley pleased with everything about the Service Department! Robin in Service I have been using the Service Dept. at Toyota for years and have been extremley pleased with everything about the Service Department! Robin in Service is fantastic!! More

Service Satisfaction Customer service is always an amazing experience when visiting Toyota of Naperville, Mike Librizzi has an excellent attitude, a smile and reassurance Customer service is always an amazing experience when visiting Toyota of Naperville, Mike Librizzi has an excellent attitude, a smile and reassurance that the problem will be resolved...Always willing to satisfy the customer, nothing replaces the feeling of knowing that you're being taking care of... More

Purchase of new vehicle, excellent quality and timeliness I was recommended to this dealership and specifically Mr. Kosinski for the purchase of a new vehicle. I called ahead of time for him to find me the ex I was recommended to this dealership and specifically Mr. Kosinski for the purchase of a new vehicle. I called ahead of time for him to find me the exact vehicle, with the terms of the lease and the payments. He called the night before, with all the terms and all information requested. When I drove in Saturday morning, everything we discussed the night before was printed, ready to sign. No arguing, no falsehoods, no tricks. Everything was ready, I was in and out in an hour with a new vehicle. More

A very pleasant experience Harvey Nyien and Justin Buck did a good job of working with me when I purchased a new Rav4. Harvey was very knowledgeable about the vehicle and very p Harvey Nyien and Justin Buck did a good job of working with me when I purchased a new Rav4. Harvey was very knowledgeable about the vehicle and very patient explaining all the "goodies" that came on the vehicle. I would hartily recomend either one or both as a good sales representative. More

2nd Tundra Dave is the best dealer representative (not just sales person) I have ever delt with. I live 3 miles from another Toyota dealer and travel here becaus Dave is the best dealer representative (not just sales person) I have ever delt with. I live 3 miles from another Toyota dealer and travel here because of Dave. More

Amazing Experience! Recently bought my Cerified Pre-Owned 2015 Scion FR-S here. The experience was nothing short of amazing. My Sales Associate, Janine Turner was nothing Recently bought my Cerified Pre-Owned 2015 Scion FR-S here. The experience was nothing short of amazing. My Sales Associate, Janine Turner was nothing short of amazing. She gave me a great deal, worked with me every step of the way and went out of her way in so many ways to make this not only an easy and stress-free experience, but to ensure I was happy with the car I was purchasing and that every single one of my (sometimes unreasonable) concerns and needs were met. Did i mention she's actually informed about the vehicles she sells? I'm an automotive enthusiast and the amount of times I have walked into a dealership to ask questions about a car, only to be met with total ignorance over what they were selling has been laughable. Not Janine. Bonus points: She can actually drive a manual transmission. Huge respect. I typically DREAD the idea of buying a car, but this was hands down the smoothest sailing I've ever experienced and I honestly credit it to Janine more than anything. You need a car? Go see her. You won't regret it. We took care of everything over the course of several days. I made several small trips, we settled on a price over over the phone, I put a deposit down, she got the car cleaned up in a jiffy even when I randomly moved my pick-up date up by a day, and she had me out of my old car and into my new one in two hours flat. She never pressured me and she was always patient. Serkan in service also gets a shout out. He listened to my concers about an earlier model year of the FR-S and answered every technical question and historical service question (Within reason) that I could throw at him. He's awesome, too! A++++ Would buy again if Toyota ever makes another interesting sports car to buy. :) More