Toyota of Naperville

A great experience with your dealership I just wanted the World to know that I had a fabulous experience at Toyota Of Naperville. The two people that made it great from beginning to end wer I just wanted the World to know that I had a fabulous experience at Toyota Of Naperville. The two people that made it great from beginning to end were Elizabeth Elkerton, my sales consultant and the sales manager, Dan Yusko. They were knowledgable and patient and helped me make the right choice. I love my car!! More

2016 Camry SE LEASE After having car troubles with my 2005 Nissan Sentra, I decided to look online to see if any Nissan dealerships were running specials for the new year After having car troubles with my 2005 Nissan Sentra, I decided to look online to see if any Nissan dealerships were running specials for the new year. During my search for a Nissan vehicle, I stumbled upon a 2016 Camry SE lease special. After looking up consumer reviews, and talking with a family member who currently owns a 2008 Camry, with 250,000 miles, I decided to make an appointment at the Naperville location. I worked with Meraj, Dustin, Mitch and Tim, and was blown away by the professionalism and offers they had given me. I made the right decision going to Toyota instead of its competitors, and I will be a lifetime customer. Not only did I receive excellent customer service from everyone I worked with, but I drove away in something better than I had anticipated leaving with. I love my 2016 Camry SE, and the customer service I received at this location. 5/5 all around! More

2003 Toyota Highlander My husband and I were desperate for a vehicle this past frigid Tuesday night. Our vehicle from 15 years kicked the bucket and stopped working without My husband and I were desperate for a vehicle this past frigid Tuesday night. Our vehicle from 15 years kicked the bucket and stopped working without warning. Mike Beck and Amin offered us coffee and took their time to explain the whole purchasing, financing deal with us. They helped us narrow down our present options. We chose the highlander. The man who helped us fill out our paperwork was so happy and full of energy even if it was after 8 pm. unbelievable!!! Excellent customer service!!!! More

First Time Car Buying Experience Couldn't Have Been Better! We felt welcomed as soon as we walked into the building. It was our very first car-buying experience so my wife and I were a bit overwhelmed and didn' We felt welcomed as soon as we walked into the building. It was our very first car-buying experience so my wife and I were a bit overwhelmed and didn't know what to expect. We were immediately greeted by Josh and could not have been helped by a better guy. Josh was informative but not pushy. He talked us through the process and gave us many options. My wife and I wanted to make sure our first car purchase was the right one so we definitely took our time. Josh didn't get annoyed or frustrated and was always there to help answer any (and all of the 1,000) questions we had. He even provided us his cell number so we could text him with any questions. How convenient! Josh even came in on his day off to help make sure the sale went smoothly. We will definitely be coming back and asking for Josh with any future car purchases. More

2015 Corolla After spending months considering options to replace our aging Honda Civic, we decided to try a slightly used Corolla. Naperville had a number in sto After spending months considering options to replace our aging Honda Civic, we decided to try a slightly used Corolla. Naperville had a number in stock, and we had had a good experience with Larry Dulik when we had thought we wanted a Prius. Larry remembered us and had our first choice Corolla ready to test drive when we arrived. He took us over to their test-drive track and patiently let us drive around. We appreciated his low-key demeanor and no-nonsense answers to our questions. The negotiations were simple and straight-forward, so we purchased it! A couple of days later the tire inflation warning light came on; the service department at another (closer) dealership informed me that we had a nail in the shoulder of the tire, so it was irreparable. I called Larry just to ask his advice about finding a replacement tire; he immediately said he wanted to check with his manager, called back in two minutes, and said "we'll take care of it". We really appreciated his honesty and generosity in taking care of us. We also were thankful for the friendly helpfulness of everyone we encountered in the service department (Amber, Jordan, Chris, Karen, and Jeremy. We're happy Corolla drivers now! More

Appreciate you, Mike !!! Customer service from Mike was superb. I could complete all the formalities in an hour. Appreciate your support and help, Mike !!! Thank you very much Customer service from Mike was superb. I could complete all the formalities in an hour. Appreciate your support and help, Mike !!! Thank you very much. More

Great customer service Samantha did a great job explaining the vehicle information, she was patient and courtesy, we took our time purchasing the vehicle came back twice, an Samantha did a great job explaining the vehicle information, she was patient and courtesy, we took our time purchasing the vehicle came back twice, and the deal with done. Everything was explained well. More

Good Customer Service I am satisfied of my 2016 Camry! Lawrence Dulik is an excellent salesman as well as Tim O'Connell and Kristin Greco. They are very helpful and polit I am satisfied of my 2016 Camry! Lawrence Dulik is an excellent salesman as well as Tim O'Connell and Kristin Greco. They are very helpful and polite. Great deal! Great customer service. More

Great customer experience Overall great experience at Toyota of Naperville. Came in considering purchasing a 'very lightly used' 4Runner and left with the perfect car. Dave Overall great experience at Toyota of Naperville. Came in considering purchasing a 'very lightly used' 4Runner and left with the perfect car. Dave was EXTREMELY helpful and made the process seamless for my wife and I. I am extremely appreciative and grateful for the treatment we received. Would highly recommend this dealership for the sales portion of the car-owning experience; and for the rest (i.e. maintenance, troubleshooting, etc.) the jury is out simply because of lack of exposure. Looking forward to continuing the journey! More

Excellent service and excellent deal on a new Corolla. Lucy Mash was a great salesperson. She was thorough and knew her products. She found the right car for us. She also helped us to customize our car b Lucy Mash was a great salesperson. She was thorough and knew her products. She found the right car for us. She also helped us to customize our car by letting us know of after-market addition of a moonroof. Pat O'brien is an excellent general manager. This is the second Toyota we have bought from Toyota of Naperville and certainly recommend this dealership to others. We have also rented vehicles from this dealership. The service department has been great also. More