Toyota of Naperville

A wonderful experience buying my daughter's first car! It was an absolute pleasure to work with with Janine in buying our daughter's first car. Her exceptionally friendly and energetic manner was very m It was an absolute pleasure to work with with Janine in buying our daughter's first car. Her exceptionally friendly and energetic manner was very much appreciated as we navigated the often times stressful process of a new car purchase. She did a great job providing us with the information needed and not a question went unanswered. Her ability to engage us (especially my daughter), and her warm style left us feeling cared about and not just like potential consumers of a car sale! It is clear that Janine is knowledgable and passionate about her work. We are very happy with our car purchase and for Janine's follow up. We highly recommend both Janine and Toyota of Naperville! Thank you! More

Best Experience From the moment I walked into the showroom and was greeted by Samantha, I knew this was going to be a good experience. As I finished my purchase, I fo From the moment I walked into the showroom and was greeted by Samantha, I knew this was going to be a good experience. As I finished my purchase, I found I was wrong because I had an EXCELLENT experience! Everyone on the staff with whom I worked had a wonderful attitude and made me know that I could be comfortable and relaxed. Sam is very knowledgeable regarding the Toyota product and it is very evident that she likes working with the public. She is a very definite asset to Toyota of Naperville. The others with whom I interacted, Dorothy, Peter and Gary, treated me as if I was the only customer they had. I felt important to them instead of feeling like I was just another intrusion into their day. There was absolutely zero pressure to buy and helpfulness was without peer. This was indeed the very best car buying experience I have ever had throughout the 40+ years I have been purchasing vehicles. If you give awards for "best role in customer satisfaction", these four individuals should each receive an "Oscar" for their performance! I will recommend this dealership to anyone looking to purchase a vehicle. Additionally, all members of the staff (no exception) , whoever they are were very cordial and made me feel welcome even when they simply walked by. More

Bought our first new car. My wife and I were a little nervous about buying a new car but we had a great experience at Toyota Naperville. We worked with Russ and Justin who wer My wife and I were a little nervous about buying a new car but we had a great experience at Toyota Naperville. We worked with Russ and Justin who were extremely helpful and we are very happy with our purchase. More

Not good service We purchased a 2015 Tacoma. We ordered a truck cap and agreed to pay extra for 2 week rush delivery. We received a call 25 days later that the cap w We purchased a 2015 Tacoma. We ordered a truck cap and agreed to pay extra for 2 week rush delivery. We received a call 25 days later that the cap was in, took the truck in and they told us the wrong cap was ordered, now we have to wait another 3 weeks for this one to come in. We also did not get a manual with the truck and was told we had to wait 3 weeks for that to be ordered, we told them to take one out of another truck. More

I won't every go to another Dealership! This is my second time leasing a RAV4 from Toyota of Naperville and I will never go to another dealership. The place is amazing, clean, efficient and This is my second time leasing a RAV4 from Toyota of Naperville and I will never go to another dealership. The place is amazing, clean, efficient and they have the car you want on the lot. The inventory is impressive. More

Great Salesmanship Justin Buck Justin Buck was extremely knowledgeable and very personable. My husband and I purchased a 2016 Corolla from him. He was a pleasure to deal with! Justin Buck was extremely knowledgeable and very personable. My husband and I purchased a 2016 Corolla from him. He was a pleasure to deal with! More

Best Service Experience Ever - Thank you Scott Bouma! Scott Bouma took the liberty of helping me understand my vehicle options that accommodated my current needs. Scott when above and beyond to ensure m Scott Bouma took the liberty of helping me understand my vehicle options that accommodated my current needs. Scott when above and beyond to ensure my questions were answered. This was my very first experience I can say I was happy when purchasing a vehicle. More

I met sales consultant Scott Bouma ,he was very helpful . I purchased a used 2014 4 runner, Scott was very helpful with the whole proceess,He provided me with a total review of options and also gave me on I purchased a used 2014 4 runner, Scott was very helpful with the whole proceess,He provided me with a total review of options and also gave me on line links a very helpful resource for very detailed instruction . Scott Bouma is a good person to do business with. More

Kris Kosinski is the Best!!! I went to Toyota of Naperville to compare some of the Toyotas to Nissans. I had my mind set on a Nissan Altima, but after Kris showed me around, and a I went to Toyota of Naperville to compare some of the Toyotas to Nissans. I had my mind set on a Nissan Altima, but after Kris showed me around, and after a couple of test drives, plus some input from my daughter, I ended up buying a Prius V and love it. This is a great small hybrid SUV for local driving, and spacious enough for longer escapades. Kris was very courteous and helpful. I have to say, he made this a great buying experience. I will recommend him to all my family and friends!! Thank you! More

See Jeff Calhoun, Sales Rep!!! I have a '97 4Runner (still truckin') and was looking to get another. I knew exactly what I was looking for however had lots of detailed questions. I have a '97 4Runner (still truckin') and was looking to get another. I knew exactly what I was looking for however had lots of detailed questions. While I can't say the same for many of the people I ran into at the dealership, Jeff was an absolute pleasure to deal with. I already had been to Elmhurst and Oakbrook Toyota to look, however by and far my best experience was with Jeff...he's sincere and personable, knows so much including tiny details, and treats his customers with respect and dignity...highly recommended! I was in no hurry to buy and he was able to secure a great deal. He knows the cars sells themselves so he will work with you not against you. More