Toyota of Naperville

Excellent customer service and explained service needs Jeff helped us with my wife's Sienna. He was courteous and friendly and explained all of our needed repairs. He was able to explain the problems and Jeff helped us with my wife's Sienna. He was courteous and friendly and explained all of our needed repairs. He was able to explain the problems and offers the solutions. Excellent experience! More

Excels in Education and Customer Service I can't say enough great things about Toyota of Naperville. Nadeem Mirza was extremely thorough in educating me about the SUV of my choice and answer I can't say enough great things about Toyota of Naperville. Nadeem Mirza was extremely thorough in educating me about the SUV of my choice and answering all of my questions as I test drove two different Toyotas. He was very well mannered and patient. Ulises Garcia is the kindest gentleman I have ever met and customer satisfaction is his top priority. He is the best certified sales manager we have ever worked with. Ulises was very direct without being pushy. Give Ulises a huge raise - he's a fantastic asset to your team! I won't shop at another Toyota dealership - I'll come straight to this one. Highly recommend. More

I loved my experience! I recently bought a 2014 Toyota Corolla from Toyota of Naperville, and being that it was my first car, I had no idea what to expect. After hearing hor I recently bought a 2014 Toyota Corolla from Toyota of Naperville, and being that it was my first car, I had no idea what to expect. After hearing horror stories from friends about buying a car, I was nervous. Brian McGinely was the car salesman who helped me. He held my hand through the entire process and made it the best first car buying process. Knowing that I would be treated like family when I got to Toyota of Naperville, eased my anxiety and I walked away with my new car in exactly the color I wanted. I would definitely buy another car from them again! Thanks so much Brian for making my first car buying process enjoyable! More

Service The customer service was great! Alain V was very patient and was quite helpful. Overall experience was really good. Would recommend this dealer, the The customer service was great! Alain V was very patient and was quite helpful. Overall experience was really good. Would recommend this dealer, the finance manager was also good More

Outstanding Customer Service Experience Kim Koenig was outstanding and serviceable throughout the car purchase process. She was thoughtful, prompt in responsiveness to my calls/questions and Kim Koenig was outstanding and serviceable throughout the car purchase process. She was thoughtful, prompt in responsiveness to my calls/questions and went the extra mile to ensure a pleasant Toyota experience even through the extended price negotiation process with sales management (from on site to throughout the week). Her refreshing customer service distinguished Toyota from the rest and was key in my purchase decision considering strong brand loyalty and comparable competitor vehicle offers. Her transperancy and efficiency throughout the experience made it pleasurable with wife and children in toe. In short, Kim distinguished herself and Toyota by smashing the typical negative stereotype the car sales industry has to contend with. Keep it up and we all love our Toyota! More

Not your typical "salesman" Larry Dulik took care of us both days we came in to see a car I was interested in. He didn't need to be pushy, or aggressive, because he simply sold t Larry Dulik took care of us both days we came in to see a car I was interested in. He didn't need to be pushy, or aggressive, because he simply sold the product by showing us and telling us about it. We were hesitant to go into a dealership without my fiancé due to the usual pushy, overbearing salesman. Larry Dulik was none of those things; he was kind, patient, and very understanding. We will recommend anyone and everyone to him for his honesty. Thank you so much! More

Top Notch Quality Relationship and Service Brian McGinley is the best professional I have ever worked with in getting a car. No pressure, just his honest opinion and truth. He has been our main Brian McGinley is the best professional I have ever worked with in getting a car. No pressure, just his honest opinion and truth. He has been our main guy for two Toyota purchases this year alone. Great guy and a great team behind him. More

Great experience We had wonderful experienced with our dealer...he was very accomodating and helpful in everything we need to know thumbs up for him ?????? since the b We had wonderful experienced with our dealer...he was very accomodating and helpful in everything we need to know thumbs up for him ?????? since the beginning until we got our car,nothing we can complain with regards to how he assisted us and the quality of costumer service he had given us.excellent job Russ ?? More

Friendly Saleman Ask for Kareem Thomas when you want to buy the car from Toyota Naperville. You will not regret with the deal the he gave to you after that. Also, his Ask for Kareem Thomas when you want to buy the car from Toyota Naperville. You will not regret with the deal the he gave to you after that. Also, his personal is really nice, willing to help and guide you to make sure you will get what you are looking for. Love to come here and lucky to have him as a sale man for the car that we just bought. (Toyota Camry 2014.5 SE) More