Toyota of Naperville

Best car-buying experience I ever had! I usually dread buying a car, but Mike Beck and the people at Toyota of Naperville actually made it pleasant. Mike was personable and easy to talk to. I usually dread buying a car, but Mike Beck and the people at Toyota of Naperville actually made it pleasant. Mike was personable and easy to talk to. Instead of being pushy like most other sale people I've had to work with in the past, Mike was very accommodating and helpful, especially when it came to financing. In fact, I got a great price on the car and a fantastic deal on the financing too. I would highly recommend this dealership for their high level of friendliness and customer service. More

Happy Purchase of a new RAV4 Although a previous Toyota and Lexus owner, I had not been to Toyota of Naperville. This place takes car buying into the future. Great experience and Although a previous Toyota and Lexus owner, I had not been to Toyota of Naperville. This place takes car buying into the future. Great experience and would recommend you check it out. Pretty hassle free. Similar service to Lexus dealers. More

New car with good service and little hassle Very nice experience buying my new sienna. Very helpful, attentive and friendly service form Nadeem Mirza. Things got a little bit pushy only at the Very nice experience buying my new sienna. Very helpful, attentive and friendly service form Nadeem Mirza. Things got a little bit pushy only at the very end (from other people, not Nadeem), but overall much better that what I've experienced before at other dealers. More

Back again for new Rav4 This is the third new Toyota we have purchased from Toyota of Naperville and the second vehicle within a year from Dave Zidlicky. They have a beautif This is the third new Toyota we have purchased from Toyota of Naperville and the second vehicle within a year from Dave Zidlicky. They have a beautiful dealership setting which makes it enjoyable to visit and see the cars. Being able to test drive the Rav4 on their Test Track was fun and beneficial. We have always been treated with friendly, focused customer service from every person from the front door, to finance, to the stellar service department. I highly recommend Toyota of Naperville and encourage you to look up Dave! Kevin and Amy Haywood More

Great work I worked with David Zidlicky and Matt George within a few days of each other. I took a test drive with Dave last week and fell in love with my new 201 I worked with David Zidlicky and Matt George within a few days of each other. I took a test drive with Dave last week and fell in love with my new 2014 Toyota Corolla. Matt helped finish off the deal last night with the purchase of the vehicle. I highly recommend both sales people as they were not pushy to sell the car right away. More

Great experience My family and I were treated very well by the staff at Toyota of Naperville. We especially liked working with Bill Lutz, he was knowledgeable and nice My family and I were treated very well by the staff at Toyota of Naperville. We especially liked working with Bill Lutz, he was knowledgeable and nice not at all pushy like some of the other dealerships that we visited. More

Amazing service After seeing two other dealers in less than 1 week, and unhappy with how I was treated, I had a jaded attitude. However, Blas totally changed my attit After seeing two other dealers in less than 1 week, and unhappy with how I was treated, I had a jaded attitude. However, Blas totally changed my attitude from the moment he greeted me right at the door. Love his personable, warm, understanding, hearing what I'm saying, and friendly personality. I asked several questions and he answered them with confidence, like he knows what he is talking about. I love it that he understood my need for a family car and giving me info as one family man to another family, not as a salesman to just a buyer. He was very thorough, leaving nothing behind. He wasn't pushy, overbearing, crowding, asking stupid questions that lead to nowhere, or giving me short answers. I felt that he genuinely cared about my family needs. Mark Croft did a great job. I had a concern about a reoccurring issue on the carfax, and he went over and beyond what I would have expected. Without any hesitation, he retrieved the service maintenance log, printed it out and found out exactly what the issue was on the car. Again, I felt he understood my need and safety for my family. Dave Castellanos did exactly the same. Informing me of all the various options to protect the car and help keep the car in great shape and to last for a long time. There is value in protecting an investment when the right information and presentation is done from a customer safety perspective. This is my third car, first family car, and first Toyota this family has ever purchased. When my other car breaks down, I'll gladly drive 38 miles and purchase my next car from you. Great service will bring repeated purchase. More

Friendly and easygoing sales consultants but The Vehicle Service Agreement that was pushed at the end wasn't explained completely. The explanation was very hand wavy and didn't explain exactly wh The Vehicle Service Agreement that was pushed at the end wasn't explained completely. The explanation was very hand wavy and didn't explain exactly what would be covered. Also Mr. Jaros brought me the buyers order when i was ready to leave, not sure if this was on purpose to avoid talking about the extra costs. But I wanted to give a special thanks to Robert Kieda and Kaya Pawlak for being pleasantly professional and straightforward. More

David Zidlicky was truly the best salesperson my husband and I have ever dealt with. He was patient and took the time we needed to feel comfortable with our purchase. We were able to get an extremely fair and I have ever dealt with. He was patient and took the time we needed to feel comfortable with our purchase. We were able to get an extremely fair price for the car and on our trade in. The follow-up has been excellent even after the fact and I truly feel like David will remember us in the future if we need another vehicle. More

Awesome dealer!!! Paige provided us with great customer service throughout our visit at Toyota Naperville. She was easy going, knowledgeable and a pleasure to work wit Paige provided us with great customer service throughout our visit at Toyota Naperville. She was easy going, knowledgeable and a pleasure to work with. I must say the Toyota track did the trick! My husband was hooked and needless to say Paige encouraged it! We would definately buy another vehicle from Toyota Naperville! More