Toyota of Naperville

Some observers like to say that Toyotas sell themselves, i.e., that Toyota products are so outstanding that the people charged with selling them don’t have to make any effort. Anybody, it is said, can sel i.e., that Toyota products are so outstanding that the people charged with selling them don’t have to make any effort. Anybody, it is said, can sell a Toyota. Those who make that argument have never bought a car at Toyota of Naperville, which features a sales department that is best defined and characterized by its staff of product specialists who work very hard acquiring and applying their vast and intricate knowledge of Toyota products in order to better serve their customers. Among the best of that outstanding team of product specialist is Rich Ponulak. Rich knows his product. He knows how to deal with people. He knows how to work in his customers’ interests in all that he does. Maybe most of all, Rich is a great guy. Though I had never met him before I started my car search, I have come to regard Rich as an advocate and a friend. I genuinely enjoy his company and know that, when I am dealing with him, I am dealing with a man who is honest, knowledgeable, and willing to do whatever he can to make sure that I am a satisfied customer. I love my new RAV4 Hybrid, a vehicle I decided to buy after considering, and driving, many cars, including four different Toyota products. There was one other product from another manufacturer that I would have enjoyed as much, but, when the chips were down and it was time to make a decision, it was the way that Rich and the team at Toyota of Naperville treated me and the process that carried the day. A great product from a wonderful dealership and a terrific salesperson who cares about me, the customer, made the RAV4 my choice of vehicles. The others I dealt with at Toyota of Naperville, Tim O’Connell, the sales manager, Dave Racine in accessories, and Karl Berner, my finance manager, were all stars on a great team, but Rich was simply the best. A terrific product specialist selling a fantastic vehicle makes for a winning formula. More

This is one of the best Toyota dealerships that I have visited if not the best visited if not the best More

Mike Beck was tremendously helpful and patient with all our needs. He was wonderful to work with and very knowledgeable! our needs. He was wonderful to work with and very knowledgeable! More

They were outstanding. Their interest in making a deal we were both happy with was notable. Thanks Mike and Kris! Their interest in making a deal we were both happy with was notable. Thanks Mike and Kris! More

Pleasant, organized, and efficient. The process of completing our purchase was handled professionally. We would recommend this dealership to others. The process of completing our purchase was handled professionally. We would recommend this dealership to others. More

Salesman Jake Huizenga was very helpful throughout the process. Overall it was a good experience. process. Overall it was a good experience. More

I had a great experience at Toyota of Naperville dealing with Mike Beck. First dealership experience in the US was positive. with Mike Beck. First dealership experience in the US was positive. More

competent, polite and a huge professional in his field. Thank you for such service, we will buy another car. Thank you for such service, we will buy another car. More

Sales, Service, and Staff are #1. Dealership is always clean and organized, very welcoming, making purchasing a car pleasant experience. Dealership is always clean and organized, very welcoming, making purchasing a car pleasant experience. More

Great quick process. Was able to answer all my questions with confidence would go back anytime Was able to answer all my questions with confidence would go back anytime More