Toyota of Naperville

I have bought many cars in my lifetime. Dave was very professional, answered all my questions and concerns and understood the needs I had for this purchase to happen. I will return to work with Dave in professional, answered all my questions and concerns and understood the needs I had for this purchase to happen. I will return to work with Dave in the future and will recommend him to friends when looking for their next purchase. More

My husband and I came back to Toyota of Naperville to purchase our 5th car. Our driveway is like a mini dealership! We've been very happy with the sales & service departments at this location. This vis purchase our 5th car. Our driveway is like a mini dealership! We've been very happy with the sales & service departments at this location. This visit Dana Armitage was our salesman. He was VERY helpful and friendly in the sales process. He called several times afterwards to make sure we were happy with our purchase and whether we had any questions or concerns. We would highly recommend him as a salesman to anyone needing to purchase a new car. We know we will ask for him when we come in next year to replace my husband's car. THANKS DANA!!! More

My recent new vehicle purchase from Toyota of Naperville was a positive experience,   Nadeem Mirza (sales consultant) proved to be very knowledgeable about the product and took the time to answer all of m was a positive experience,   Nadeem Mirza (sales consultant) proved to be very knowledgeable about the product and took the time to answer all of my questions. He allowed me to take my time test driving vehicles and I did not feel rushed or pressured in any way. Nadeem was able to identify an inbound factory vehicle that matched what I intended to order which minimized the "wait time" for delivery. Nadeem made sure to accommodate all of my requests to ensure I was happy with my purchase and kept me well informed through delivery.   I would not hesitate to purchase another vehicle from Naperville Toyota and will recommend this dealership (and Nadeem) to my friends and co-workers. More

Russ Harris was great to deal with. He took the time to good over the details on the vehicle and explain the options. The pricing was great and the over all experience was nice. He treated us the way you good over the details on the vehicle and explain the options. The pricing was great and the over all experience was nice. He treated us the way you would hope to be treated. More

Your staff if very friendly,they have no problem helping customers out..Dave Zidlicky was our salesman, he was very knowledgeable and patient with us.. Our experience at your dealership was truly eceptiona customers out..Dave Zidlicky was our salesman, he was very knowledgeable and patient with us.. Our experience at your dealership was truly eceptional.. Thanks again Phillip Combs More

We called ahead to speak with a sales person about a specific car and when we got there he had the car pulled up into the car garage show room since it was raining so we could take a look at it under li specific car and when we got there he had the car pulled up into the car garage show room since it was raining so we could take a look at it under lights and out of the rain. He offered us water or coffee as soon as we walked through the door, offered our kids to play in the children's play area while we looked at the car. The sales person took it around the parking lot, put gas in the tank so we could take it for a test drive and got familiar with the car before we even showed up. So when we were looking at the car the sales person was very knowledgeable and answered all of our questions that we had. This was the most pleasant car shopping experience we've ever had! More

Mr. Jacob Basathia provided us excellent personal service. He earned the confidence of a customer. We were able to strike the deal in one sitting. service. He earned the confidence of a customer. We were able to strike the deal in one sitting. More

I have rated Toyota of Naperville with the following; Customer service: A 5 very pleasant on the phone and great at returning voices mail in a timely manner. Quality of work: A 4 it was good but, had Customer service: A 5 very pleasant on the phone and great at returning voices mail in a timely manner. Quality of work: A 4 it was good but, had to come back 2 times for the radio / cd repair. I also think finance could have done a better on the interest rate on thee car loan. Friendliness; A 5 great sales consultant Leo Lopez I highly recommend he is hard working, above and beyond to help you out,and made sure I was very happy with the purchase of my 06 Honda he also followed up with me on all of my work request for the small fixes that needed to be done to the car. Ask for Leo Lopez, he the best! Over all experience: A 4 I would still go back to Toyota of Naperville for my next car purchase and service. Price; A 3 I still feel I paid $750.00 too much, I must be getting to soft in my old age. More

I am from Central Illinois and made the 2 hour trip to Naperville for my second purchase of a Camry from Dave. I had worked out all the details with Dave before I made the drive and knew I wouldn't be dis Naperville for my second purchase of a Camry from Dave. I had worked out all the details with Dave before I made the drive and knew I wouldn't be disappointed when I got there. I really tried to buy local this time, but was very disappointed when I tried. The customer service at your dealership cannot be matched. I drove away knowing that if I did encounter a problem in the future it would be taken care of. My biggest regret is that I cannot bring the car back to your dealership for the scheduled maintenance as I did with our other Camry. Yes, I made the 2 hour drive knowing that the car was going to be properly taken care of by your service department. I know it will be years before we will be in the market for another car, but be sure we will recommend your dealership and Dave to all our relatives in the Chicagoland area. More