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Toyota of North Austin

Austin, TX

4.2
2,457 Reviews
Toyota of North Austin is your local source for all things Toyota. We will help you find and finance the perfect vehicle for you, or you can book an appointment at our state-of-the-art service center if you need care for a Toyota you already own. Everything you will need on your car-buying and ownership journey can be found under one roof, just a short drive from Cedar Park and Leander. Get to know us a little better before you get to our showroom, where our friendly team will be ready to greet you! We’re excited to be a part of your car-shopping journey. Enjoy World-Class Customer Service at Our Austin Toyota Dealership We pride ourselves on world-class customer service, treating every customer with the attention and understanding they deserve. Your needs will be heard when you’re at Toyota of North Austin, and our team will always go the extra mile to meet them. Among the numerous services we offer, just a few highlights include: Workable leasing and financing solutions for all financial situations Certified Toyota service with a shuttle service and loaners available if needed Genuine OEM Toyota parts and accessories Complimentary snacks, drinks, and Wi-Fi while you wait And more! From the moment you walk through our front doors and as you move through our showroom, there are friendly associates in every department who are ready to help you. We Serve Areas of Cedar Park, Leander, and Round Rock While we’re located in Austin, we also serve drivers from nearby locales: Round Rock, Pflugerville, Hays, and further out. No matter where you are, getting to our dealership is easy and our team will be standing by to greet you when you arrive. Located at 8400 Research Blvd, Toyota of North Austin has the ultimate Toyota experience waiting for you. Have questions about our inventory or services? Contact us online or give us a call directly at 512-458-2331 today!
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8400 Research Boulevard

Austin, TX

78758

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Showing 2,457 reviews

April 16, 2025

Joe in Service was super honest and quick! Narrowed down issue saved thousands. Was misled by previous mechanic elsewhere. Definitely trust and recommend, will be back! More

by Peaceofmind
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joseph Calamore
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 18, 2025 -

Toyota of North Austin responded

Hi, thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

April 16, 2025

Martin Flores deserves a raise. I had a recall on my car and he made it the best car repair experience I’ve ever had. More

by Ttm15
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Martin Flores
Apr 17, 2025 -

Toyota of North Austin responded

Hi, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

April 15, 2025

My husband and I bought a 2021 Tesla model S here. I regret every second of it. It was an absolutely terrible and pathetic experience. First, they say it was dirty and they had to clean it, great that More

by johngilpin99
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Jose Buantello
1.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 17, 2025 -

Toyota of North Austin responded

We’re very sorry to hear about your experience and truly regret that your purchase left you feeling frustrated and disappointed. It’s clear we fell short of your expectations, and that’s not the experience we aim to provide for any customer. With pre-owned vehicles, especially high-mileage models like the one you purchased, we do our best to inspect them thoroughly before sale. However, we always encourage customers to conduct their own inspections and ask any questions needed to feel fully confident in their decision. We understand your concerns, particularly around the condition of the vehicle and the challenges you faced trying to reach us. Your feedback is being taken seriously and will be reviewed with our team to help us improve moving forward. If you’d like to speak with us directly, please feel free to contact me at nslocombe@toyotaofnorthaustin.com Neal Slocombe, Preowned Vehicle Sales Director

April 15, 2025

Purchased a 2003 Toyota Tundra from Toyota North Austin with promises it passed a pre-purchase inspection. Within three weeks, Toyota Killeen found 16 major issues including unsafe tires, multiple fluid le More

by Simone
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Manager Steve Riddick
Apr 17, 2025 -

Toyota of North Austin responded

We’re sorry to hear about the issues you've experienced with your vehicle and understand how frustrating and disappointing this situation must be. While we do our best to inspect all pre-owned vehicles before sale, some issues, especially with older models, can develop or become apparent after the fact. We regret that our response did not meet your expectations and apologize for any delay in communication. Your feedback has been shared with our management team for further review, and we appreciate you bringing this to our attention. If you'd like to discuss this further or explore possible next steps, please don’t hesitate to reach out to me directly at nslocombe@toyotaofnorthaustin.com Neal Slocombe, Preowned Vehicle Sales Director

April 13, 2025

The extended warranty that this dealership sells is Horrible!, I purchased the premium coverage, and of the 7 items that needed to be replaced, only 1 was covered, the others were denied! Secondly, it More

by gilsauto68
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Rico Bernal
Apr 15, 2025 -

Toyota of North Austin responded

We’re sorry to hear about your frustrating experience with the extended warranty coverage and the delays in getting your vehicle repaired. We understand how difficult it must have been to be without your car for that long, and we truly regret the inconvenience this caused. While the extended warranty approval process is managed by a third party, we understand how confusing and disappointing it can be. We appreciate your patience and your understanding toward our service team. If you’d like to discuss this further, please feel free to reach out to me directly at jeaster@toyotaofnorthaustin.com. Josie Easter, Service Customer Relations jeaster@toyotaofnorthaustin.com

April 13, 2025

Good custumer service. Good time to fix the car problem. Excellent way to picking up the car. More

by Elsa.vallado
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Omar Aparicio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 15, 2025 -

Toyota of North Austin responded

Hi, we are very happy we could provide you with a positive experience! We hope you have a great day!

April 12, 2025

Excelente customer service, pretty good, will recommend, got my second car there, good stuff. Wonderful More

by tuliogar
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jose Buantello
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joseph Calamore
5.0
This rating includes all reviews, with more weight given to recent reviews.
Omar Aparicio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sat Amor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sergio Barron
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 14, 2025 -

Toyota of North Austin responded

Hello Tuliogar, we are very happy we could provide you with a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

April 11, 2025

All is good Service and pleasant staff. Also very knowledgeable and communicative. Ramin was a great help. More

by pat
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ramin
Apr 14, 2025 -

Toyota of North Austin responded

Hi Pat, we're happy to hear you had such a positive experience with our team! If you have any further questions, please don't hesitate to reach out!

April 10, 2025

Bad service and lack of customer service not providing quality services and answering all questions More

by Toyotaowner7891
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Ariel - bad service
Apr 14, 2025 -

Toyota of North Austin responded

Thank you for your feedback. I'm truly sorry that you feel that way as what you describe is definitely not up to our standards of customer service. I would like to know more about your experience, could you please reach out to me directly to discuss your visit? Josie Easter, Service Customer Relations jeaster@toyotaofnorthaustin.com

April 09, 2025

Prompt and detailed service. Work done quickly and keep you advised of progress. Clean and friendly. More

by Cwhites2000
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Will Mannella
Apr 11, 2025 -

Toyota of North Austin responded

Hello, we are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

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